Customer Service Jobs in Maryland
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Fil-Tec, Inc.
- Smithsburg, MD
- 1 day ago
- Fil-Tec, Inc.
- Smithsburg, MD
- 1 day ago
Join our team at Fil-Tec, Inc., as a Customer Service Representative! We are looking for a dedicated individual with a passion for providing exceptional customer service....
This involves intake, processing, timely responses, and tracking of requests, while providing a high level of customer service....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
This position requires a strong focus on sales, customer service, organizational skills, and the ability to thrive in a fast-paced environment....
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Bethesda, MD
- 22 hours ago
- Bethesda, MD
- 22 hours ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Customer Service Representative - Patient Registration II
- Baltimore, MD
- 22 hours ago
- Baltimore, MD
- 22 hours ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Store 2743843: 1391 W Seventh Street, Frederick, Maryland 21702 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative Classic Collision is now hiring a Customer Service Representative....
The ideal candidate will be able to provide a variety of customer service and clerical duties in a fast-paced office environment....
Customer Service Representative - Cardmember Services
- Frederick, MD
- 2 days ago
- Frederick, MD
- 2 days ago
We provide comprehensive ongoing training to ensure our Service Advisors are prepared to deliver an exceptional customer service experience....
TekSystems is currently looking for several Medical Customer Service/Billing Customer Service Representatives in the Annapolis area!...
We are currently hiring for the position of Customer Service Representative (Call Center Rep Duties) at our Hunt Valley, MD location....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
Demographic Data for Maryland
Moving to Maryland? Find some basic demographic data about Maryland below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Maryland
Highest Education Level
Customer Services in Maryland offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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