Customer Service Jobs in Maryland
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Fil-Tec, Inc.
- Smithsburg, MD
- 14 days ago
- Fil-Tec, Inc.
- Smithsburg, MD
- 14 days ago
Join our team at Fil-Tec, Inc., as a Customer Service Representative! We are looking for a dedicated individual with a passion for providing exceptional customer service....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Part Time Customer Service Representative (remote)
- Annapolis, MD
- 14 hours ago
- Annapolis, MD
- 14 hours ago
PART TIME CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....
Remote Work30 pm The ideal candidate will have one or more years of experience in Customer Service....
Belts Logistics Services in business over 165 years has an immediate opening for a Customer Service Representative with experience using RF scanners, label printers and must have great muti-tasking...
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention....
H-... Customer Experience Associate - Jewelry/Giftware United States - Maryland - Fort Meade Regular Part Time 5100PB1-03 Customer Experience Associate Job Description Responsible for driving the...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
We are currently hiring for Temp to Hire Customer Service Representatives at our client in Fulton! Position is Remote, but must be a Local candidate to pickup equipment onsite....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Promotes, ensures, and provides customer service to internal/external customers by demonstrating skills consistent with the organization's philosophy of providing extraordinary customer relations and...
Remote WorkOverview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Administrative/General Support Customer Service Representative-Patient Access and Support Services Online Job JW-89813 Category Administrative/General Support Location Annapolis, Maryland; Work Type...
Bakery Customer Service Representative We are looking for a friendly, organized, and energetic Customer Service Representative to join our bakery team!...
Demographic Data for Maryland
Moving to Maryland? Find some basic demographic data about Maryland below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Maryland
Highest Education Level
Customer Services in Maryland offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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