Customer Service Jobs in Hanover, MD
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Medical Customer Service Representative
- Annapolis, MD (15 miles from Hanover, MD)
- moments ago
- Annapolis, MD (15 miles from Hanover, MD)
- moments ago
TekSystems is currently looking for several Medical Customer Service/Billing Customer Service Representatives in the Annapolis area!...
Customer Service Representative III
- Baltimore, MD (10 miles from Hanover, MD)
- 1 hour ago
- Baltimore, MD (10 miles from Hanover, MD)
- 1 hour ago
We are currently hiring for the position of Customer Service Representative (Call Center Rep Duties) at our Hunt Valley, MD location....
- Gambrills, MD (10 miles from Hanover, MD)
- 1 hour ago
- Gambrills, MD (10 miles from Hanover, MD)
- 1 hour ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
Pharmacy Customer Service Associate
- Rockville, MD (23 miles from Hanover, MD)
- 1 hour ago
- Rockville, MD (23 miles from Hanover, MD)
- 1 hour ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
Customer Service Associate- Overnight Shift
- Eldersburg, MD (20 miles from Hanover, MD)
- 1 hour ago
- Eldersburg, MD (20 miles from Hanover, MD)
- 1 hour ago
the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
Customer Service Representative
- Glen Burnie, MD (7 miles from Hanover, MD)
- 1 hour ago
- Glen Burnie, MD (7 miles from Hanover, MD)
- 1 hour ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Associate - Temporary
- District Heights, MD (23 miles from Hanover, MD)
- 1 hour ago
- District Heights, MD (23 miles from Hanover, MD)
- 1 hour ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
Customer Service Representative
- Annapolis, MD (15 miles from Hanover, MD)
- 3 hours ago
- Annapolis, MD (15 miles from Hanover, MD)
- 3 hours ago
service preferred + Experience in a healthcare customer service call center setting + Strong communication skills, both verbal and written + Ability to handle stressful situations with patience and...
Customer Service Representative - Remote
- Annapolis, MD (15 miles from Hanover, MD)
- 4 hours ago
- Annapolis, MD (15 miles from Hanover, MD)
- 4 hours ago
**Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data, and provides a high level of customer service always extending courtesy and...
Remote WorkVeterinary Client Service Representative
- Bowie, MD (12 miles from Hanover, MD)
- 5 hours ago
- Bowie, MD (12 miles from Hanover, MD)
- 5 hours ago
Dogs & Cats ER & Specialty in Bowie, MD is hiring a full- time Client Service Representative to join our outstanding team! This position is to join our overnight team! About us Step into an...
Customer Service Representative - Patient Registration
- Baltimore, MD (10 miles from Hanover, MD)
- 5 hours ago
- Baltimore, MD (10 miles from Hanover, MD)
- 5 hours ago
As our **Customer Service Representative**, youll work to help our patients check into the hospital....
Bilingual in Spanish Customer Service Representative I
- Annapolis, MD (15 miles from Hanover, MD)
- 5 hours ago
- Annapolis, MD (15 miles from Hanover, MD)
- 5 hours ago
**Qualifications for Best in Class Customer Service:** **Empathy** : The ability to understand and share the feelings of customers is crucial....
Remote Work- Baltimore, MD (10 miles from Hanover, MD)
- 11 hours ago
- Baltimore, MD (10 miles from Hanover, MD)
- 11 hours ago
Are you passionate about providing excellent customer service while making a difference in the lives of individuals experiencing homelessness?...
- Gaithersburg, MD (24 miles from Hanover, MD)
- 23 hours ago
- Gaithersburg, MD (24 miles from Hanover, MD)
- 23 hours ago
the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
Customer Service Representative Fueler/Washer
- Baltimore, MD (10 miles from Hanover, MD)
- 23 hours ago
- Baltimore, MD (10 miles from Hanover, MD)
- 23 hours ago
As a Customer Service Representative Fueler/Washer at Penske, youll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again....
Demographic Data for Hanover, MD
Moving to Hanover, MD? Find some basic demographic data about Hanover, MD below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Hanover, MD
Highest Education Level
Customer Services in Hanover, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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