Customer Service Jobs in Johnston, IA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Des Moines, IA (9 miles from Johnston, IA)
- 18 hours ago
- Des Moines, IA (9 miles from Johnston, IA)
- 18 hours ago
Title: Customer Service Representative Employee Status: Regular Full Time Work From Home Option: Hybrid - 2 Days/Week (40% Remote) FLSA Status: Non-Exempt Job Overview: The Customer Service Representative...
Remote WorkCustomer Service Representative
- Urbandale, IA (10 miles from Johnston, IA)
- 1 day ago
- Urbandale, IA (10 miles from Johnston, IA)
- 1 day ago
Qualifications: High school diploma or GED is required. 1 - 2 years customer service experience preferred....
Retail Customer Service Specialist
- Waukee, IA (11 miles from Johnston, IA)
- 1 day ago
- Waukee, IA (11 miles from Johnston, IA)
- 1 day ago
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....
Customer Care Representative I
- West Des Moines, IA (16 miles from Johnston, IA)
- 1 day ago
- West Des Moines, IA (16 miles from Johnston, IA)
- 1 day ago
Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....
Customer Service Representative
- Des Moines, IA (9 miles from Johnston, IA)
- 2 days ago
- Des Moines, IA (9 miles from Johnston, IA)
- 2 days ago
Role/Responsibilities/Project: We are seeking a detail-oriented and customer-focused Customer Service Representative with a minimum of 3 years of experience in customer service....
Customer Service Associate - Temporary
- West Des Moines, IA (16 miles from Johnston, IA)
- 3 days ago
- West Des Moines, IA (16 miles from Johnston, IA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Sales & Customer Service Associate
- Clive, IA (8 miles from Johnston, IA)
- 3 days ago
- Clive, IA (8 miles from Johnston, IA)
- 3 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Representative (remote)
- Des Moines, IA (9 miles from Johnston, IA)
- 3 days ago
- Des Moines, IA (9 miles from Johnston, IA)
- 3 days ago
CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....
Remote Work- Ankeny, IA (7 miles from Johnston, IA)
- 5 days ago
- Ankeny, IA (7 miles from Johnston, IA)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
DSM Airport Delta Customer Service Agent Part Time
- Des Moines, IA (9 miles from Johnston, IA)
- 7 days ago
- Des Moines, IA (9 miles from Johnston, IA)
- 7 days ago
This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...
Remote Senior Customer Service Representative
- Des Moines, IA (9 miles from Johnston, IA)
- 8 days ago
- Des Moines, IA (9 miles from Johnston, IA)
- 8 days ago
The Role This position is responsible for providing world-class customer service to auto insurance customers while resolving customer inquiries and procuring total loss information from insurers and...
Remote WorkPharmacy Customer Service Associate
- West Des Moines, IA (16 miles from Johnston, IA)
- 8 days ago
- West Des Moines, IA (16 miles from Johnston, IA)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- West Des Moines, IA (16 miles from Johnston, IA)
- 9 days ago
- West Des Moines, IA (16 miles from Johnston, IA)
- 9 days ago
service or retail experience preferred....
Bilingual Spanish Customer Service Representative - Remote
- Des Moines, IA (9 miles from Johnston, IA)
- 9 days ago
- Des Moines, IA (9 miles from Johnston, IA)
- 9 days ago
This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....
Remote Work- Urbandale, IA (10 miles from Johnston, IA)
- 10 days ago
- Urbandale, IA (10 miles from Johnston, IA)
- 10 days ago
Must have 5+ years of fixed annuities experience and be able to work on-site Urbandale, Iowa Description Answer calls, emails, and chats from Agents and clients, responding to inquiries and...
Demographic Data for Johnston, IA
Moving to Johnston, IA? Find some basic demographic data about Johnston, IA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Johnston, IA
Highest Education Level
Customer Services in Johnston, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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