Customer Service Jobs in Johnston, IA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative (Part-time)
- Ankeny, IA (7 miles from Johnston, IA)
- 12 hours ago
- Ankeny, IA (7 miles from Johnston, IA)
- 12 hours ago
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
Loss Prevention Customer Service Associate II
- West Des Moines, IA (16 miles from Johnston, IA)
- 1 day ago
- West Des Moines, IA (16 miles from Johnston, IA)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative-10:00 AM - 6:30 PM
- Des Moines, IA (9 miles from Johnston, IA)
- 1 day ago
- Des Moines, IA (9 miles from Johnston, IA)
- 1 day ago
Customer Service Representative** **Shift: 10:00 AM - 6:30 PM** ( Training hours are 9am-5:30pm EST for the first 4 weeks....
Customer Service Representative
- Altoona, IA (13 miles from Johnston, IA)
- 1 day ago
- Altoona, IA (13 miles from Johnston, IA)
- 1 day ago
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative
- Des Moines, IA (9 miles from Johnston, IA)
- 1 day ago
- Des Moines, IA (9 miles from Johnston, IA)
- 1 day ago
Handles customer service inquiries and problems via telephone, internet, web-chat or written correspondence....
Customer Service Representative (remote)
- Des Moines, IA (9 miles from Johnston, IA)
- 3 days ago
- Des Moines, IA (9 miles from Johnston, IA)
- 3 days ago
CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....
Remote WorkCustomer Service Representative (Healthcare) - Remote
- Des Moines, IA (9 miles from Johnston, IA)
- 3 days ago
- Des Moines, IA (9 miles from Johnston, IA)
- 3 days ago
Customer Service Representative (Healthcare) - Remote Job Description Title: Customer Service Representative (Remote) Location: United States JOB DESCRIPTION The Customer Service Representative (Remote...
Remote WorkFull-Time Designer/Customer Service Associate
- Windsor Heights, IA (8 miles from Johnston, IA)
- 3 days ago
- Windsor Heights, IA (8 miles from Johnston, IA)
- 3 days ago
Our Florist and Gift store is seeking qualified applicants who have strong customer service and/or retail experience....
Des Moines - Sales and Customer Service Representative
- Clive, IA (8 miles from Johnston, IA)
- 5 days ago
- Clive, IA (8 miles from Johnston, IA)
- 5 days ago
At our branch, you'll play a key role in both sales and customer service, and you don't need a background in either to succeed....
Bilingual Customer Service Representative - Automotive
- Des Moines, IA (9 miles from Johnston, IA)
- 8 days ago
- Des Moines, IA (9 miles from Johnston, IA)
- 8 days ago
(AGWS), an affiliate of Reynolds and Reynolds, is looking for a Bilingual Customer Service Representative - Automotive to join our growing team....
Customer Service Associate- Des Moines, IA
- Des Moines, IA (9 miles from Johnston, IA)
- 8 days ago
- Des Moines, IA (9 miles from Johnston, IA)
- 8 days ago
Bottling Companys sales team, responsible for day-to-day customer service, inside sales, and tele-sales activities....
Pharmacy Customer Service Associate
- Ankeny, IA (7 miles from Johnston, IA)
- 9 days ago
- Ankeny, IA (7 miles from Johnston, IA)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- West Des Moines, IA (16 miles from Johnston, IA)
- 10 days ago
- West Des Moines, IA (16 miles from Johnston, IA)
- 10 days ago
service, call center, Customer support, healthcare, claims, insurance, Operation Additional Skills & Qualifications Experience in health care benefits, insurance claims processing, or medical provider...
Bilingual Customer Service Representative
- Des Moines, IA (9 miles from Johnston, IA)
- 10 days ago
- Des Moines, IA (9 miles from Johnston, IA)
- 10 days ago
The Bilingual Customer Service Representative serves as the front line to our Spanish-speaking customers placing meal orders....
Customer Service Representative
- Des Moines, IA (9 miles from Johnston, IA)
- 10 days ago
- Des Moines, IA (9 miles from Johnston, IA)
- 10 days ago
The Customer Service Representative serves as the front line to our customers placing meal orders....
Demographic Data for Johnston, IA
Moving to Johnston, IA? Find some basic demographic data about Johnston, IA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Johnston, IA
Highest Education Level
Customer Services in Johnston, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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