Customer Service Jobs in Iowa

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 109 Jobs

Customer Service Representative

  • Sioux City, IA
  • 2 hours ago
  • Sioux City, IA
  • 2 hours ago

We're currently seeking a Full-Time Petroleum Customer Service Representative to join our team in Omaha, NE....

Customer Service Associate - Temporary

  • Davenport, IA
  • 17 hours ago
  • Davenport, IA
  • 17 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative (Full-Time)

  • Altoona, IA
  • 20 hours ago
  • Altoona, IA
  • 20 hours ago

Paid holidays (8); paid vacation and personal days CSR, Customer Service, family, culture, LTL, transportation, customer oriented...

Customer Service Representative

  • Cedar Rapids, IA
  • 1 day ago
  • Cedar Rapids, IA
  • 1 day ago

relation customer service Reach Out to a Recruiter Recruiter Email Phone Shivani Awasthi ......

Beef Monitoring Customer Success Representative (Upper Midwest)

  • Des Moines, IA
  • 1 day ago
  • Des Moines, IA
  • 1 day ago

Welfare, Beef Cattle Management, Business, Case Study Research, Clinical Experience, Conflicts of Interests, Customer Communications, Customer Experience Improvement, Customer Experience Management, Customer...

Customer Service Representative

  • Grimes, IA
  • 1 day ago
  • Grimes, IA
  • 1 day ago

The Customer Service Representative is responsible for assisting customers with pre/post-sale questions, basic installations, and problem resolutions....

Retail Customer Service Officer

  • Morley, IA
  • 1 day ago
  • Morley, IA
  • 1 day ago

General information Press space or enter keys to toggle section visibility Name Retail Customer Service Officer Site / Location Morley Post Office Ref # 12370569 Entity Australia Post Opening Date 14...

Remote Customer Service Representative

  • Middletown, IA
  • 1 day ago
  • Middletown, IA
  • 1 day ago

We are seeking a dedicated and customer-focused Customer Service Representative to join our team....

Remote Work

Dental Customer Service Representative

  • Sioux City, IA
  • 2 days ago
  • Sioux City, IA
  • 2 days ago

Salary Not Available Position range in Sioux City, IA-NE-SD Metropolitan Statistical Area $35k - $47k Per Year DENTAL CUSTOMER SERVICE REPRESENTATIVE Sioux Land Community Health Occupation: Customer...

Customer Service Representative

  • Grimes, IA
  • 2 days ago
  • Grimes, IA
  • 2 days ago

Our customer service representatives are the foundation of our success. They serve as our voice, and ensure our customers get what they need when they need it....

Pharmacy Customer Service Associate

  • Spencer, IA
  • 2 days ago
  • Spencer, IA
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Des Moines, IA
  • 3 days ago
  • Des Moines, IA
  • 3 days ago

The Customer Service Representative serves as the front line to our customers placing meal orders....

Bilingual Customer Service Representative

  • Des Moines, IA
  • 3 days ago
  • Des Moines, IA
  • 3 days ago

The Bilingual Customer Service Representative serves as the front line to our Spanish-speaking customers placing meal orders....

Amazon Locker+ Customer Service Associate

  • West Des Moines, IA
  • 4 days ago
  • West Des Moines, IA
  • 4 days ago

Amazon Locker+ Customer Returns Associate** **Job Overview** You're on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at...

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

  • West Des Moines, IA
  • 4 days ago
  • West Des Moines, IA
  • 4 days ago

You're dedicated to selling and delivering a customer service experience that is unlike any other....

Demographic Data for Iowa

Moving to Iowa? Find some basic demographic data about Iowa below.


Local
National
3,191,035
82,356

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
....................
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Iowa

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Iowa offer the following education background
High School or GED
35.0%
Bachelor's Degree
25.1%
Associate's Degree
15.8%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Iowa
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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