Customer Service Jobs in Iowa
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative, Life Contact Center
- Des Moines, IA
- 20 hours ago
- Des Moines, IA
- 20 hours ago
You will be responsible for answering inbound calls where you'll be addressing customer service inquiries and concerns....
Remote WorkCustomer Service Representative, Specialized Services Bagster
- Des Moines, IA
- 21 hours ago
- Des Moines, IA
- 21 hours ago
They are responsible for working with customers to creatively solve problems and resolve any identified customer service issues....
Senior Customer Service Representative - Corporate Filings
- Des Moines, IA
- 21 hours ago
- Des Moines, IA
- 21 hours ago
**What You'll be Doing:** As a Senior Customer Service Representative, you will leverage your specialized skills to provide comprehensive support and resolve non-standard operational problems....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
Store 4706600: 802 Cypress St, Muscatine, Iowa 52761 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Store 4706602: 1530 North 2nd Street, Clinton, Iowa 52732 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Store 4706601: 1012 Maple Street, Burlington, Iowa 52601 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
We are currently seeking part-time Customer Service Clerks for the Kennedy Mall....
JCC_Customer_Service1 - Customer Service Representative I
- Urbandale, IA
- 2 days ago
- Urbandale, IA
- 2 days ago
Customer Service Representative I Urbandale, IA 6 Months Job Description: This is for the Mercer MRA group (very similar to Open Enrollment, but considered non-OE)....
Remote WorkJCC_Customer_Service1 - Customer Service Representative I Customer Service Representative I
- Urbandale, IA
- 2 days ago
- Urbandale, IA
- 2 days ago
Customer Service Representative I Remote 6+ Month Contract For Candidates in TX & FL - Pay is $16.59 per hour For Candidates in MA & IA - Pay is $18.50 per hour Job Candidates should be within 1 hour...
Remote WorkProvides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Prominent Electromechanical Component manufacturer seeking a highly organized and customer-focused Customer Service Representative to join their team based near Anamosa, IA....
Bilingual Spanish Call Center Customer Service Representative. Job in Iowa City Gr8Jobs
- Iowa City, IA
- 2 days ago
- Iowa City, IA
- 2 days ago
Remote - Bilingual Spanish Call Center Customer Service Representative?...
Inbound Customer Service Representative & Outbound Collector
- Ankeny, IA
- 2 days ago
- Ankeny, IA
- 2 days ago
Inbound Customer Service Representative & Outbound Collector Aleron United States, Iowa, Ankeny 2301 Southeast Creekview Drive (Show on map) Jun 07, 2025 Description Are you an Inbound Customer Service...
Demographic Data for Iowa
Moving to Iowa? Find some basic demographic data about Iowa below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Iowa
Highest Education Level
Customer Services in Iowa offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Filing
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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