Customer Service Jobs in Oak Lawn, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - 1st Shift
- Skokie, IL (22 miles from Oak Lawn, IL)
- 1 hour ago
- Skokie, IL (22 miles from Oak Lawn, IL)
- 1 hour ago
at Federal-Mogul Motorparts LLC in Skokie, Illinois, United States Job Description DRiV is one of the world's leading designer, manufacturers and marketers of automotive products for original...
Pharmacy Customer Service Associate
- Hillside, IL (13 miles from Oak Lawn, IL)
- 3 hours ago
- Hillside, IL (13 miles from Oak Lawn, IL)
- 3 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Maywood, IL (12 miles from Oak Lawn, IL)
- 3 hours ago
- Maywood, IL (12 miles from Oak Lawn, IL)
- 3 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Hammond, IN (14 miles from Oak Lawn, IL)
- 13 hours ago
- Hammond, IN (14 miles from Oak Lawn, IL)
- 13 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Lead Customer Service Representative (Lead Receptionist)
- Chicago, IL (14 miles from Oak Lawn, IL)
- 15 hours ago
- Chicago, IL (14 miles from Oak Lawn, IL)
- 15 hours ago
Prior experience in customer service/reception in veterinary field required. Demonstrated commitment to MVP core values....
Customer Service Representative II
- Northlake, IL (16 miles from Oak Lawn, IL)
- 15 hours ago
- Northlake, IL (16 miles from Oak Lawn, IL)
- 15 hours ago
Service Description The Customer Service Representative II is responsible for ensure outstanding customer experience through accurate order entry, providing product information, tracking orders and...
Remote WorkCustomer Service Representative
- Carol Stream, IL (23 miles from Oak Lawn, IL)
- 15 hours ago
- Carol Stream, IL (23 miles from Oak Lawn, IL)
- 15 hours ago
Overview We are currently seeking a Customer Service Representative to answer incoming customer service calls and emails, process customer orders, and provide technical customer support to outside representatives...
Remote --- Customer Service Representative
- Oak Brook, IL (10 miles from Oak Lawn, IL)
- 1 day ago
- Oak Brook, IL (10 miles from Oak Lawn, IL)
- 1 day ago
REMOTE --- CUSTOMER SERVICE REPRESENTATIVE at Teleperformance USA in Job Description Category : Customer Service/Support About TP TP is a global, digital business services company....
Remote WorkCustomer Care Representative - Premier Dietary Sup
- Chicago, IL (14 miles from Oak Lawn, IL)
- 1 day ago
- Chicago, IL (14 miles from Oak Lawn, IL)
- 1 day ago
goods....
Customer Service Representative (Hybrid or Remote)
- Elk Grove Village, IL (24 miles from Oak Lawn, IL)
- 1 day ago
- Elk Grove Village, IL (24 miles from Oak Lawn, IL)
- 1 day ago
a highly responsive and unsurpassed level of customer service....
Remote Work- Merrionett pk, IL (2 miles from Oak Lawn, IL)
- 1 day ago
- Merrionett pk, IL (2 miles from Oak Lawn, IL)
- 1 day ago
A Client Service Representative position is a key customer service position within the company....
Customer Service Representative I
- Warrenville, IL (24 miles from Oak Lawn, IL)
- 1 day ago
- Warrenville, IL (24 miles from Oak Lawn, IL)
- 1 day ago
Position Highlights: Position: Customer Service Representative I Location: Warrenville, IL Full Time Hours: Monday-Friday, standard business hours What you will do: Answers patient telephone calls,...
Retail Customer Experience Associate, Woodlands Mall - Full Time
- Skokie, IL (22 miles from Oak Lawn, IL)
- 1 day ago
- Skokie, IL (22 miles from Oak Lawn, IL)
- 1 day ago
Id : REQ_569570, Title : Retail Customer Experience Associate, Woodlands Mall - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...920,...
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Oak Brook, IL (10 miles from Oak Lawn, IL)
- 1 day ago
- Oak Brook, IL (10 miles from Oak Lawn, IL)
- 1 day ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Associate Customer Service Representative
- Chicago, IL (14 miles from Oak Lawn, IL)
- 1 day ago
- Chicago, IL (14 miles from Oak Lawn, IL)
- 1 day ago
Qualifications - Internal Bachelor's Degree preferred 1-3 years of direct or indirect customer service experience a plus Strong customer service skills, including verbal and written contact, follow-through...
Demographic Data for Oak Lawn, IL
Moving to Oak Lawn, IL? Find some basic demographic data about Oak Lawn, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Oak Lawn, IL
Highest Education Level
Customer Services in Oak Lawn, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »