Customer Service Jobs in Illinois
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Quill showcases exceptional customer service. Quill had proven to be a trusted partner of Staples since being acquired in 1998....
service in a business-to-business environment Ability to work onsite in Lincolnshire for in person training during the first two weeks Able to work an 8-hour shift between 7:00 AM-6PM and in person...
Quill showcases exceptional customer service. Quill had proven to be a trusted partner of Staples since being acquired in 1998....
Business Development Executive, Quill
- Old Mill Creek, IL
- 60+ days ago
- Old Mill Creek, IL
- 60+ days ago
Quill showcases exceptional customer service. Quill had proven to be a trusted partner of Staples since being acquired in 1998....
service in a business-to-business environment Ability to work onsite in Lincolnshire for in person training during the first two weeks Able to work an 8-hour shift between 7:00 AM-6PM and in person...
Quill showcases exceptional customer service. Quill had proven to be a trusted partner of Staples since being acquired in 1998....
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Store 4701307: 813 S Main St, Paris, Illinois 61944 Shift Availability Overnight Job Type Part time Customer Service Representative We want you to join our team as a Customer Service Representative....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team....
Aviation Front Desk Customer Service Representative Full Time Job
- Wheeling, IL
- 9 hours ago
- Wheeling, IL
- 9 hours ago
Front Desk Customer Service Representative Qualifications Customer service/hospitality experience High school diploma or GED certificate 18 years of age A valid state drivers license Ability to comprehend...
Overview IN-PERSON CANDIDATES ONLY! Where Better Careers Begin! Massage Envy 6241 E. State St. Rockford IL 6110... Do you have a passion for helping others? At Massage Envy Rockford franchise, we...
A Client Service Representative position is a key customer service position within the company....
Demographic Data for Illinois
Moving to Illinois? Find some basic demographic data about Illinois below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Illinois
Highest Education Level
Customer Services in Illinois offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Discretion
- Inbound
- Courteous
- Willingness To Learn
- Bathroom Remodeling
- Restocking
- Wholesale
- Replenishing
- Asset Protection
- First In, First Out
- Merchandising
- Pulling
- Customer Support
- Cashier Skills
- Loading & Unloading
- Customer Satisfaction
- Wellness
- Housekeeping
- Reimbursement
- Energetic
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Friendliness
- High School Diploma
- Driving
- Telephone Skills
- Inventory Management
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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