Customer Service Jobs in Illinois
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Healthcare Customer Service Representative - Remote
- Oak Brook, IL
- 6 hours ago
- Oak Brook, IL
- 6 hours ago
HEALTHCARE CUSTOMER SERVICE REPRESENTATIVE - REMOTE at Teleperformance USA in Job Description Category : Customer Service/Support About TP TP is a global, digital business services company....
Remote WorkCustomer Service Representative - Patient Registration
- Aurora, IL
- 7 hours ago
- Aurora, IL
- 7 hours ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we re more than just a company obsessed with pets ; we re obsessed with our people too....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative Empower Communities with Us!
- Antioch, IL
- 12 hours ago
- Antioch, IL
- 12 hours ago
This job was posted by : For more information, please see: **Position Overview**\ We are looking for an enthusiastic and empathetic **Customer Service Representative** who thrives on helping others....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
**Position Summary** Customer Service Representatives are the face of Aetna and impact our member's experience through their interactions on inbound telephone calls....
- 8/4/25 \ Group O is seeking a Call Center Customer Service Representative responsible for efficient and courteous responses to customer questions and concerns.\ \ As a Call Center Customer Service...
Remote Workconcerns. \ As a Bilingual Call Center Customer Service Representative, you will play a vital role in delivering exceptional customer service experiences to individuals who contact our organization...
Remote WorkPosting Details Position Information Job Title On-Call Event Customer Service Representative Job Summary The On-Call Event Customer Service Representative provides event oversight and support to the...
Education & Experience: Associate's degree in a business-related field or a minimum of three years of prior customer service experience required....
Business Insurance Senior Client Service Representative
- Orland Park, IL
- 1 day ago
- Orland Park, IL
- 1 day ago
Company: Marsh McLennan Agency Description: Senior Client Service Representative Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of...
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote WorkDemographic Data for Illinois
Moving to Illinois? Find some basic demographic data about Illinois below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Illinois
Highest Education Level
Customer Services in Illinois offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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