Customer Service Jobs in Northbrook, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Danny Chung Insurance and Financial Services
- Skokie, IL (8 miles from Northbrook, IL)
- 6 days ago
- Danny Chung Insurance and Financial Services
- Skokie, IL (8 miles from Northbrook, IL)
- 6 days ago
Excellent communication and customer service abilities. Prior experience in insurance or a related field is a plus, but we're also excited to train the right candidate!...
Customer Service Representative
- Waukegan, IL (16 miles from Northbrook, IL)
- 21 days ago
- Waukegan, IL (16 miles from Northbrook, IL)
- 21 days ago
service in a business-to-business environment Ability to work onsite in Lincolnshire for in person training during the first two weeks Able to work an 8-hour shift between 7:00 AM-6PM and in person...
- Waukegan, IL (16 miles from Northbrook, IL)
- 30+ days ago
- Waukegan, IL (16 miles from Northbrook, IL)
- 30+ days ago
service in a business-to-business environment Ability to work onsite in Lincolnshire for in person training during the first two weeks Able to work an 8-hour shift between 7:00 AM-6PM and in person...
Customer Sales Account Manager
- Waukegan, IL (16 miles from Northbrook, IL)
- 28 days ago
- Waukegan, IL (16 miles from Northbrook, IL)
- 28 days ago
service in a business-to-business environment Ability to work onsite in Lincolnshire for in person training during the first two weeks Able to work an 8-hour shift between 7:00 AM-6PM and in person...
Business Development Specialist
- Schaumburg, IL (13 miles from Northbrook, IL)
- 30+ days ago
- Schaumburg, IL (13 miles from Northbrook, IL)
- 30+ days ago
Qualify prospects, from internal and external leads, based on customer size, spend, and potential while routing opportunities to fellow sales team members based on sales qualifiers....
Customer Service Representative
- Bartlett, IL (21 miles from Northbrook, IL)
- 6 hours ago
- Bartlett, IL (21 miles from Northbrook, IL)
- 6 hours ago
RESPONSIBILITIES Answer all incoming concerns/needs from all customers Key pick-up request, Handle transportation/routing on delivery questions Process will-call orders Provide customers with invoice...
Customer Service Representative
- Chicago, IL (17 miles from Northbrook, IL)
- 1 hour ago
- Chicago, IL (17 miles from Northbrook, IL)
- 1 hour ago
Our customer service team members are critical to the success of the organization. They provide a personable, knowledgeable, and caring experience when customers contact us....
Aviation Front Desk Customer Service Representative Full Time Job
- Chicago, IL (17 miles from Northbrook, IL)
- 2 hours ago
- Chicago, IL (17 miles from Northbrook, IL)
- 2 hours ago
customer purchases and fuel transactions Work closely with line service personnel and pilots, ensuring all customer service needs are met Front Desk Customer Service Representative Qualifications Customer...
Customer Service Representative
- Des Plaines, IL (5 miles from Northbrook, IL)
- 2 hours ago
- Des Plaines, IL (5 miles from Northbrook, IL)
- 2 hours ago
The incumbent serves as backup to other customer service personnel....
Sales & Customer Service Associate
- Bloomingdale, IL (17 miles from Northbrook, IL)
- 2 hours ago
- Bloomingdale, IL (17 miles from Northbrook, IL)
- 2 hours ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Representative
- Arlington Heights, IL (7 miles from Northbrook, IL)
- 6 hours ago
- Arlington Heights, IL (7 miles from Northbrook, IL)
- 6 hours ago
A manufacturing company in the NW suburbs of Chicago is looking for an enthusiastic individual to join the Customer Service Team during the busy season....
Customer Service Representative
- Chicago, IL (17 miles from Northbrook, IL)
- 6 hours ago
- Chicago, IL (17 miles from Northbrook, IL)
- 6 hours ago
Customer Service Representative with an eye for detail and high level of accuracy....
Work-from-Anywhere Customer Service Agent
- Elgin, IL (21 miles from Northbrook, IL)
- 8 hours ago
- Elgin, IL (21 miles from Northbrook, IL)
- 8 hours ago
Powered by JazzHR a job alert for this search Customer Service Agent Elgin, IL, US...
Remote WorkPharmacy Customer Service Associate
- Palatine, IL (9 miles from Northbrook, IL)
- 10 hours ago
- Palatine, IL (9 miles from Northbrook, IL)
- 10 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Chicago, IL (17 miles from Northbrook, IL)
- 2 days ago
- Chicago, IL (17 miles from Northbrook, IL)
- 2 days ago
We're looking for a motivated Customer Service Rep to provide excellent customer service to Lawson Products' sales reps, customers and internal teams....
Demographic Data for Northbrook, IL
Moving to Northbrook, IL? Find some basic demographic data about Northbrook, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Northbrook, IL
Highest Education Level
Customer Services in Northbrook, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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