Customer Service Jobs in Santa Ana, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative I
- La Mirada, CA (14 miles from Santa Ana, CA)
- 8 hours ago
- La Mirada, CA (14 miles from Santa Ana, CA)
- 8 hours ago
The Customer Service role has a wide list of responsibilities....
Customer Service Representative
- City of Industry, CA (20 miles from Santa Ana, CA)
- 8 hours ago
- City of Industry, CA (20 miles from Santa Ana, CA)
- 8 hours ago
Customer service to internal and external customers. Solicits internal and external customer feedback to improve service and processes. Responds to requests for service and assistance....
Byram Healthcare Customer Service Representative
- Anaheim, CA (9 miles from Santa Ana, CA)
- 10 hours ago
- Anaheim, CA (9 miles from Santa Ana, CA)
- 10 hours ago
MS Office and the ability to navigate multiple platforms Ability to learn Byram products and therapies Strong customer service skills with the ability to resolve patient concerns Demonstrate soft skills...
Pharmacy Customer Service Associate
- Corona, CA (18 miles from Santa Ana, CA)
- 10 hours ago
- Corona, CA (18 miles from Santa Ana, CA)
- 10 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Corona, CA (18 miles from Santa Ana, CA)
- 12 hours ago
- Corona, CA (18 miles from Santa Ana, CA)
- 12 hours ago
Staffmark is seeking a detail-oriented Customer Service Representative to join our client's manufacturing team in Corona, CA....
Veterinary Client Service Representative
- Garden Grove, CA (5 miles from Santa Ana, CA)
- 13 hours ago
- Garden Grove, CA (5 miles from Santa Ana, CA)
- 13 hours ago
The Garden Grove Dog and Cat Hospital is looking for a Full-Time Veterinary Client Service Representative to join our busy multi-doctor practice located in Garden Grove. Being a receptionist in...
Veterinary Client Service Representative - Part-Time
- Garden Grove, CA (5 miles from Santa Ana, CA)
- 13 hours ago
- Garden Grove, CA (5 miles from Santa Ana, CA)
- 13 hours ago
The Garden Grove Dog and Cat Hospital is looking for a Part-Time Veterinary Client Service Representative to join our busy multi-doctor practice located in Garden Grove. Being a receptionist in...
Customer Service Representative
- Ontario, CA (24 miles from Santa Ana, CA)
- 17 hours ago
- Ontario, CA (24 miles from Santa Ana, CA)
- 17 hours ago
Qualifications Required qualifications: Customer Service experience in a fast-paced office setting. Ability to handle a high call volume in a professional and courteous manner....
Customer Service Representative
- Ontario, CA (24 miles from Santa Ana, CA)
- 1 day ago
- Ontario, CA (24 miles from Santa Ana, CA)
- 1 day ago
Customer service to internal and external customers. Solicits internal and external customer feedback to improve service and processes. Responds to requests for service and assistance....
Customer Service Representative, Full or Part Time
- Laguna Hills, CA (12 miles from Santa Ana, CA)
- 1 day ago
- Laguna Hills, CA (12 miles from Santa Ana, CA)
- 1 day ago
We want you to join our team as a Customer Service Representative....
Customer Service Representative
- Irvine, CA (6 miles from Santa Ana, CA)
- 1 day ago
- Irvine, CA (6 miles from Santa Ana, CA)
- 1 day ago
Proficiency in using customer service software, CRM systems, and Microsoft Office Suite....
Quick Apply Link - Job description We are looking for a Customer Service Representative to provide excellent customer service and meet sales quotas for our business....
Sr Customer Service Representative
- Laguna Niguel, CA (14 miles from Santa Ana, CA)
- 2 days ago
- Laguna Niguel, CA (14 miles from Santa Ana, CA)
- 2 days ago
As a top-performing financial institution, Pacific Premier Bank is dedicated to taking care of our customers and employees and making all feel welcomed and valued through building long-lasting...
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Veterinary Customer Service Representative
- Irvine, CA (6 miles from Santa Ana, CA)
- 2 days ago
- Irvine, CA (6 miles from Santa Ana, CA)
- 2 days ago
Stonecreek Animal Hospital in Irvine is looking for a n enthusiastic customer service representative to join our team! We offer an incredible benefits package!...
Demographic Data for Santa Ana, CA
Moving to Santa Ana, CA? Find some basic demographic data about Santa Ana, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Santa Ana, CA
Highest Education Level
Customer Services in Santa Ana, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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