Customer Service Jobs in Santa Ana, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- DollarTree
- Yorba Linda, CA (10 miles from Santa Ana, CA)
- 6 hours ago
- Yorba Linda, CA (10 miles from Santa Ana, CA)
- 6 hours ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
In PersonRetail Customer Service Associate
- FedEx
- City of Industry, CA (20 miles from Santa Ana, CA)
- 8 hours ago
- City of Industry, CA (20 miles from Santa Ana, CA)
- 8 hours ago
This customer service focused team member is knowledgeable in all areas of the Stores business, including print, signs & graphics, and shipping....
In PersonExperience and Qualifications Experience of a busy team in a client-facing function within the financial services sector A passion for excellence in customer service and customer management, along with...
HybridRetail Customer Service & Sales Support - Tustin Marketplace Rack
- Nordstrom
- Tustin, CA (2 miles from Santa Ana, CA)
- 1 day ago
- Tustin, CA (2 miles from Santa Ana, CA)
- 1 day ago
We have roles available in Sales, Customer Service, Stock, and Fulfillment departments. Apply now and discuss which role interests you most during the interview process....
In Person- Walgreens
- Buena Park, CA (10 miles from Santa Ana, CA)
- 1 day ago
- Buena Park, CA (10 miles from Santa Ana, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In PersonRetail Customer Service, Sales, Stock & Fulfillment - Brea Union Plaza Rack
- Nordstrom Inc.
- Brea, CA (12 miles from Santa Ana, CA)
- 1 day ago
- Brea, CA (12 miles from Santa Ana, CA)
- 1 day ago
We have roles available in Sales, Customer Service, Stock, and Fulfillment departments. Apply now and discuss which role interests you most during the interview process....
In PersonCustomer Service Associate - Temporary
- Walgreens
- Chino, CA (18 miles from Santa Ana, CA)
- 1 day ago
- Chino, CA (18 miles from Santa Ana, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In Person TemporaryWarehouse Customer Service Representative
- GEODIS
- Ontario, CA (24 miles from Santa Ana, CA)
- 2 days ago
- Ontario, CA (24 miles from Santa Ana, CA)
- 2 days ago
Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service...
In PersonRetail Customer Service - Laguna Hills Rack
- Nordstrom
- Laguna Hills, CA (12 miles from Santa Ana, CA)
- 2 days ago
- Laguna Hills, CA (12 miles from Santa Ana, CA)
- 2 days ago
We have roles available in Sales, Customer Service, Stock, and Fulfillment departments. Apply now and discuss which role interests you most during the interview process....
In PersonCustomer Service Representative
- PathWater
- Montebello, CA (23 miles from Santa Ana, CA)
- 2 days ago
- Montebello, CA (23 miles from Santa Ana, CA)
- 2 days ago
Qualifications 3-5 years of experience in Order Management, Customer Service, Logistics, or Supply Chain (CPG or Food & Beverage preferred)....
In Person- Banfield Pet Hospital
- Corona, CA (18 miles from Santa Ana, CA)
- 5 days ago
- Corona, CA (18 miles from Santa Ana, CA)
- 5 days ago
One year of related experience required with customer service preferred....
In PersonRetail Customer Service - Metro Pointe Rack
- Nordstrom
- Costa Mesa, CA (5 miles from Santa Ana, CA)
- 6 days ago
- Costa Mesa, CA (5 miles from Santa Ana, CA)
- 6 days ago
We have roles available in Sales, Customer Service, Stock, and Fulfillment departments. Apply now and discuss which role interests you most during the interview process....
In PersonCustomer Service Representative Ontario
- The professional network
- Ontario, CA (24 miles from Santa Ana, CA)
- 8 days ago
- Ontario, CA (24 miles from Santa Ana, CA)
- 8 days ago
The position reports directly to the Customer Service Manager....
In PersonCustomer Service Representative
- Anaheim, CA (9 miles from Santa Ana, CA)
- 8 days ago
- Anaheim, CA (9 miles from Santa Ana, CA)
- 8 days ago
un Customer Service Representative (Anaheim) compensation: $25 employment type: job title: Customer Service Rep - PTO, Benefits, 401K We are seeking a full time customer service representative for our...
In PersonLoss Prevention Tactical Customer Service Associate
- TJX
- Long Beach, CA (23 miles from Santa Ana, CA)
- 13 days ago
- Long Beach, CA (23 miles from Santa Ana, CA)
- 13 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
In PersonDemographic Data for Santa Ana, CA
Moving to Santa Ana, CA? Find some basic demographic data about Santa Ana, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Santa Ana, CA
Highest Education Level
Customer Services in Santa Ana, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Discretion
- Inbound
- Courteous
- Willingness To Learn
- Bathroom Remodeling
- Dusting
- Asset Protection
- First In, First Out
- Restocking
- Replenishing
- Merchandising
- Customer Support
- Pulling
- Cashier Skills
- Loading & Unloading
- Wellness
- Housekeeping
- Customer Satisfaction
- Retail
- Energetic
- Reimbursement
- Relationship Management
- Decision Making
- Military Background
- High School Diploma
- Driving
- Customer Relations
- Friendliness
- Inventory Management
- Policy Development
- Filing
- Telephone Skills
- Multitasking
- Sales
- Microsoft Excel
- Scheduling
- Staff Supervision
- Teamwork
- Microsoft Office
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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