Customer Service Jobs in California
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Associate Agent Customer Service Representative
- Liberty Mutual Insurance
- Los Angeles, CA
- 14 hours ago
- Liberty Mutual Insurance
- Los Angeles, CA
- 14 hours ago
Schedule: Full-Time Salary Range: USD $37000.00 - $69000.00 Job Category: Customer Service Description Safeco sells insurance through more than 10,000 independent agents nationally and no two are exactly...
Remote Work
Customer Service Representative - Temporary
- Gentle Dental
- Murrieta, CA
- 5 days ago
- Gentle Dental
- Murrieta, CA
- 5 days ago
At Gentle Dental, our Customer Service Representative manage patients full cycle from clinical diagnosis to treatment acceptance....
Veterinary Customer Service Representative
- Horizon Veterinary Specialists
- Ventura, CA
- 6 days ago
- Horizon Veterinary Specialists
- Ventura, CA
- 6 days ago
Qualifications We're Looking For: Minimum 1 year of veterinary experience preferred or 3+ years customer service experience in other fields....
Veterinary Customer Service Representative
- Montebello Veterinary Hospital
- Montebello, CA
- 10 days ago
- Montebello Veterinary Hospital
- Montebello, CA
- 10 days ago
Company Description Montebello Veterinary Hospital is the real deal - 45+ years of trusted care, generations of loyal clients, and a team that's all in on making every day count. Our services...
Veterinary Customer Service Representative
- Eagle Rock Pet Care
- Los Angeles, CA
- 14 days ago
- Eagle Rock Pet Care
- Los Angeles, CA
- 14 days ago
Qualifications We're looking for: Customer Service Representative or Receptionist with a minimum of 1-year veterinary experience preferred Compassionate and calm team player Ability to multi-task Strong...
This role is for people who want to provide our policyholders the excellent customer service they want and need....
Qualify prospects, from internal and external leads, based on customer size, spend and potential while routing opportunities to fellow sales team members based on sales qualifiers....
Service Center Mountain View JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
One year related experience required with customer service preferred....
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for California
Moving to California? Find some basic demographic data about California below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in California
Highest Education Level
Customer Services in California offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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