Customer Service Jobs in California
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
This role is for people who want to provide our policyholders the excellent customer service they want and need....
As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
: The Customer Service Representative greets and creates a welcoming atmosphere for our customers and clients....
# Retail Customer Experience Associate, South Coast Plaza - Full Time
- Costa Mesa, CA
- moments ago
- Costa Mesa, CA
- moments ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
LP Customer Service Associate II TJ Maxx Culver City Part-Time
- Culver City, CA
- 2 hours ago
- Culver City, CA
- 2 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Analyst, Client Service Representative- Transaction Banking
- Los Angeles, CA
- 2 hours ago
- Los Angeles, CA
- 2 hours ago
Excellent interpersonal skills; communication, customer service, and problem-solving skills Strong written and verbal communications....
Remote WorkReturn to Job Search Storage Customer Service Representative Are you a people person? Do you love helping others?...
Customer Service Representative/Inside Sales Representative
- San Jose, CA
- 2 hours ago
- San Jose, CA
- 2 hours ago
Provide excellent customer service via face to face, phone calls and e-mails....
The MCSR also performs business development, and customer service-related duties....
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Customer Service Representative Req #1095 Torrance, CA, Torrance, California, United States of America Job Description Posted Tuesday, June 10, 2025 at 1:00 AM SUMMARY The Customer Service Representative...
Demographic Data for California
Moving to California? Find some basic demographic data about California below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in California
Highest Education Level
Customer Services in California offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Filing
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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