Customer Service Jobs in California

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 554 Jobs

Company Description Montebello Veterinary Hospital  is the real deal - 45+ years of trusted care, generations of loyal clients, and a team that's all in on making every day count. Our services...

Eagle Rock Pet Care

Veterinary Customer Service Representative

Qualifications We're looking for: Customer Service Representative or Receptionist with a minimum of 1-year veterinary experience  preferred Compassionate and calm team player Ability to multi-task Strong...

Customer Service Representative

  • San Francisco, CA
  • 7 days ago
  • San Francisco, CA
  • 7 days ago

Qualify prospects, from internal and external leads, based on customer size, spend and potential while routing opportunities to fellow sales team members based on sales qualifiers....

Retail Customer Service Representative

  • Rancho Mirage, CA
  • 3 hours ago
  • Rancho Mirage, CA
  • 3 hours ago

Were looking for someone who loves talking to people, takes pride in great customer service, and enjoys getting creative with design and print....

Customer Service Representative/ Designer

  • Santa Rosa, CA
  • 4 hours ago
  • Santa Rosa, CA
  • 4 hours ago

Benefits: 401(k) Competitive salary Health insurance Training & development FASTSIGNS #67001 is hiring for a Customer Service Representative to join our team!...

Customer Service Representative

  • Cypress, CA
  • 16 hours ago
  • Cypress, CA
  • 16 hours ago

A renowned company is seeking Customer Service professionals to join their team. This role can offer you fantastic growth potential, an excellent company culture, and excellent benefits....

Customer Service Associate I

  • Los Nietos, CA
  • 16 hours ago
  • Los Nietos, CA
  • 16 hours ago

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Representative

  • Los Angeles, CA
  • 16 hours ago
  • Los Angeles, CA
  • 16 hours ago

Customer service experience required. Strong interpersonal skills and excellent written and oral communication skills required. Excellent attendance. Transit experience a plus....

Customer Service Representative- New Lodi, Ca location

  • Lodi, CA
  • 16 hours ago
  • Lodi, CA
  • 16 hours ago

$24.04 an hour - Full-time Position Title: Customer Service Representative (CSR) Location: Lodi, CA - New Branch Opening Department: Retail Banking Group Reports To: Customer Service Manager Grade:...

Customer Service Representative

  • Carlsbad, CA
  • 16 hours ago
  • Carlsbad, CA
  • 16 hours ago

Customer Service Rep Job Description The Customer Service Rep will focus on managing data entry tasks and organizing email communications effectively....

Customer Service Representative- Westwood Insurance Agency

  • Los Angeles, CA
  • 16 hours ago
  • Los Angeles, CA
  • 16 hours ago

PRIMARY RESPONSIBILITIES: Provide timely, accurate customer service by answering inbound calls, researching inquiries and responding to coverage, billing and policy related questions Rewrite or generate...

Sales and Customer Service Associate

  • Montclair, CA
  • 17 hours ago
  • Montclair, CA
  • 17 hours ago

As a Sales and Customer Service Associate for Frontier Communications, you'll do more than sell services: you'll build trust, answer questions, and make life a little easier for every customer you meet...

Seasonal: Customer Service Representative

  • Windsor, CA
  • 17 hours ago
  • Windsor, CA
  • 17 hours ago

Kindness, patience, excellent customer service and attention to detail and superb communication skills play a role in all interactions....

Remote Work

Amazon Locker+ Customer Service Associate

  • South Lake Tahoe, CA
  • 19 hours ago
  • South Lake Tahoe, CA
  • 19 hours ago

Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...

Billing and Customer Service Associate

  • Los Angeles, CA
  • 20 hours ago
  • Los Angeles, CA
  • 20 hours ago

The Billing and Customer Service Associate ensures all invoicing associated with the contracted work of the department is carried out....

Demographic Data for California

Moving to California? Find some basic demographic data about California below.


Local
National
39,536,271
996,598

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

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Salary for Customer Service Jobs in California

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in California offer the following education background
High School or GED
34.1%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in California
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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