Customer Service Jobs in Palo Alto, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- San Leandro, CA (18 miles from Palo Alto, CA)
- 6 hours ago
- San Leandro, CA (18 miles from Palo Alto, CA)
- 6 hours ago
Customer Service Associate needed for our San Leandro location Direct Stone Tool Supply Supply is a leading supplier of the stone tool trade, with locations in Arizona, California, Colorado, Oregon,...
Spanish Bilingual Customer Service Representative
- Mountain View, CA (5 miles from Palo Alto, CA)
- 16 hours ago
- Mountain View, CA (5 miles from Palo Alto, CA)
- 16 hours ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Customer Service Representative, Collision
- San Jose, CA (15 miles from Palo Alto, CA)
- 19 hours ago
- San Jose, CA (15 miles from Palo Alto, CA)
- 19 hours ago
The Tesla Collision Repair Program is looking for a Collision Customer Service Representative to work on one of the most progressive vehicle brands in the world....
Spanish Bilingual Remote Customer Service Representative
- Mountain View, CA (5 miles from Palo Alto, CA)
- 1 day ago
- Mountain View, CA (5 miles from Palo Alto, CA)
- 1 day ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCustomer Service Representative (CSR)
- Stanford, CA (1 mile from Palo Alto, CA)
- 1 day ago
- Stanford, CA (1 mile from Palo Alto, CA)
- 1 day ago
+-----------------------------------+-----------------------------------+| Job Title: | Customer Service / || | Telecommunications Attendant I |+-----------------------------------+-----------------...
Boss Revolution - Customer Care Representative
- Campbell, CA (15 miles from Palo Alto, CA)
- 1 day ago
- Campbell, CA (15 miles from Palo Alto, CA)
- 1 day ago
BOSS REVOLUTION - CUSTOMER CARE REPRESENTATIVE GuatemalaIDT Corporation - BOSS Revolution /User Experience /On-Site APPLY FOR THIS JOB Our Customer Service representatives provide support to our customers...
Customer Service Representative/Inside Sales Representative
- San Jose, CA (15 miles from Palo Alto, CA)
- 1 day ago
- San Jose, CA (15 miles from Palo Alto, CA)
- 1 day ago
Provide excellent customer service via face to face, phone calls and e-mails....
Retail Customer Service Supervisor
- Campbell, CA (15 miles from Palo Alto, CA)
- 2 days ago
- Campbell, CA (15 miles from Palo Alto, CA)
- 2 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Remote Customer Service Representative
- Mountain View, CA (5 miles from Palo Alto, CA)
- 2 days ago
- Mountain View, CA (5 miles from Palo Alto, CA)
- 2 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote Work- Mountain View, CA (5 miles from Palo Alto, CA)
- 2 days ago
- Mountain View, CA (5 miles from Palo Alto, CA)
- 2 days ago
Providing quality customer service is at the core of our team's goals....
# Retail Customer Experience Associate, Stanford Shopping Center - Full Time
- Palo Alto, CA
- 2 days ago
- Palo Alto, CA
- 2 days ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
- Campbell, CA (15 miles from Palo Alto, CA)
- 3 days ago
- Campbell, CA (15 miles from Palo Alto, CA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Success Representative
- San Jose, CA (15 miles from Palo Alto, CA)
- 3 days ago
- San Jose, CA (15 miles from Palo Alto, CA)
- 3 days ago
Job Segment: Cloud, Customer Service Representative, Data Center, Customer Service, Technology...
HR Service Center Customer Service Associate, Fixed-Term (6 Vacancies)
- Palo Alto, CA
- 4 days ago
- Palo Alto, CA
- 4 days ago
This position reports to the HRSC Customer Service Supervisor....
. - Prior experience in a customer service environment. - Good computer skills/technical knowledge. - Ability to multitask and prioritize in order to meet deadlines. - Good customer service and communication...
Demographic Data for Palo Alto, CA
Moving to Palo Alto, CA? Find some basic demographic data about Palo Alto, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Palo Alto, CA
Highest Education Level
Customer Services in Palo Alto, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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