Customer Service Jobs in Oakland, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- San Francisco, CA (11 miles from Oakland, CA)
- 21 days ago
- San Francisco, CA (11 miles from Oakland, CA)
- 21 days ago
Qualify prospects, from internal and external leads, based on customer size, spend and potential while routing opportunities to fellow sales team members based on sales qualifiers....
Customer Service Associate - Temporary
- Danville, CA (16 miles from Oakland, CA)
- 1 day ago
- Danville, CA (16 miles from Oakland, CA)
- 1 day ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
Pharmacy Customer Service Associate
- San Bruno, CA (16 miles from Oakland, CA)
- 1 day ago
- San Bruno, CA (16 miles from Oakland, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative (Part-Time)
- Brisbane, CA (12 miles from Oakland, CA)
- 2 days ago
- Brisbane, CA (12 miles from Oakland, CA)
- 2 days ago
Job Description Scope of Position: Ensure the proper and timely movement and clearance of freight, while providing exceptional customer service within the customer service department....
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- Danville, CA (16 miles from Oakland, CA)
- 2 days ago
- Danville, CA (16 miles from Oakland, CA)
- 2 days ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
Complex Customer Care Representative
- Concord, CA (16 miles from Oakland, CA)
- 2 days ago
- Concord, CA (16 miles from Oakland, CA)
- 2 days ago
experience Experience with NICE Experience with health plan terminology Hospital customer service experience Physician customer service group experience Pay is based on several factors including but...
- Pleasant Hill, CA (14 miles from Oakland, CA)
- 2 days ago
- Pleasant Hill, CA (14 miles from Oakland, CA)
- 2 days ago
To apply via text, text 9079 to ... Position Summary : The Service Coordinator (Client Service Representative) will conduct in-home visits at clients' homes to monitor and report on the quality of...
- San Francisco, CA (11 miles from Oakland, CA)
- 2 days ago
- San Francisco, CA (11 miles from Oakland, CA)
- 2 days ago
This role offers a unique opportunity to be part of a dynamic team and gain exposure to various aspects of our business, including growth, customer service, and process development....
Customer Success Representative I
- Redwood City, CA (21 miles from Oakland, CA)
- 3 days ago
- Redwood City, CA (21 miles from Oakland, CA)
- 3 days ago
Customer Success Representative I Karius - 1.0 Redwood City, CA Job Details Part-time $20.88 - $31.33 an hour 1 day ago Qualifications Biology Google Workspace Customer service Salesforce 3 years Bachelor's...
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Lead Retail Customer Service Associate
- San Ramon, CA (11 miles from Oakland, CA)
- 3 days ago
- San Ramon, CA (11 miles from Oakland, CA)
- 3 days ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
Will Call Customer Service Representative (CRL) - WILLC007822
- Union City, CA (15 miles from Oakland, CA)
- 4 days ago
- Union City, CA (15 miles from Oakland, CA)
- 4 days ago
The Customer Service Rep in our Will Call department provides exceptional customer service to all C.R. Laurence customers. Through the detailed understanding of all C.R....
Retail Customer Service Associate
- Danville, CA (16 miles from Oakland, CA)
- 4 days ago
- Danville, CA (16 miles from Oakland, CA)
- 4 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Loss Prevention Customer Service Associate II
- Emeryville, CA (5 miles from Oakland, CA)
- 5 days ago
- Emeryville, CA (5 miles from Oakland, CA)
- 5 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Client Service Representative I
- Redwood City, CA (21 miles from Oakland, CA)
- 6 days ago
- Redwood City, CA (21 miles from Oakland, CA)
- 6 days ago
About the Role Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction....
Demographic Data for Oakland, CA
Moving to Oakland, CA? Find some basic demographic data about Oakland, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Oakland, CA
Highest Education Level
Customer Services in Oakland, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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