Customer Service Jobs in Oakland, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- San Francisco, CA (11 miles from Oakland, CA)
- 2 days ago
- San Francisco, CA (11 miles from Oakland, CA)
- 2 days ago
Your Opportunity: Customer Service Representative California Check Cashing Stores San Francisco, CA As a Customer Service Representative (CSR), youll help people in your community access the financial...
Airport Customer Service Agent - SFO
- San Francisco, CA (11 miles from Oakland, CA)
- 6 hours ago
- San Francisco, CA (11 miles from Oakland, CA)
- 6 hours ago
This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...
HR Service Center Customer Service Associate, Fixed-Term
- Stanford, CA (24 miles from Oakland, CA)
- 8 hours ago
- Stanford, CA (24 miles from Oakland, CA)
- 8 hours ago
This position reports to the HRSC Customer Service Supervisor....
Customer Care Representative - Part time
- Walnut Creek, CA (10 miles from Oakland, CA)
- 11 hours ago
- Walnut Creek, CA (10 miles from Oakland, CA)
- 11 hours ago
Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....
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Mandarin-English Bilingual Healthcare Customer Service Representative
- Daly City, CA (13 miles from Oakland, CA)
- 22 hours ago
- Daly City, CA (13 miles from Oakland, CA)
- 22 hours ago
As a Bilingual Healthcare Customer Service Representative Mandarin-English working remotely in California, youll be a part of bringing humanity to business....
Korean-English Bilingual Healthcare Customer Service Representative
- Daly City, CA (13 miles from Oakland, CA)
- 22 hours ago
- Daly City, CA (13 miles from Oakland, CA)
- 22 hours ago
As a Bilingual Healthcare Customer Service Representative Korean-English working remotely in California, youll be a part of bringing humanity to business....
New Accounts Client Service Representative
- Danville, CA (16 miles from Oakland, CA)
- 1 day ago
- Danville, CA (16 miles from Oakland, CA)
- 1 day ago
This New Accounts Client Service Representative Position Features: Growth Opportunities Career Development Great Benefits Immediate need for new accounts client service representative seeking...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- San Carlos, CA (19 miles from Oakland, CA)
- 1 day ago
- San Carlos, CA (19 miles from Oakland, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative (Bilingual)
- San Francisco, CA (11 miles from Oakland, CA)
- 2 days ago
- San Francisco, CA (11 miles from Oakland, CA)
- 2 days ago
Your Opportunity Customer Service RepresentativeCalifornia Check Cashing Stores San Francisco, CA As a Customer Service Representative (CSR), youll help people in your community access the financial...
- Richmond, CA (15 miles from Oakland, CA)
- 2 days ago
- Richmond, CA (15 miles from Oakland, CA)
- 2 days ago
Position Overview The Customer Service Associate (CSA) is essential to our team, providing excellent customer service, assisting with daily store operations, and ensuring that our stores remain safe...
Customer Service Representative
- Concord, CA (16 miles from Oakland, CA)
- 2 days ago
- Concord, CA (16 miles from Oakland, CA)
- 2 days ago
As a Customer Service Representative, you'll be the first point of contact for customers, handling inquiries related to service, billing, technical support, and account management....
- Union City, CA (15 miles from Oakland, CA)
- 2 days ago
- Union City, CA (15 miles from Oakland, CA)
- 2 days ago
Position: Customer Service Agent compensation: $25.00 per hour Available Schedule: Monday through Friday, 9:00 AM - 5:30 PM Company Overview: Omni Logistics is a global provider of air, ocean and ground...
Retail Customer Service Associate
- Pleasant Hill, CA (14 miles from Oakland, CA)
- 2 days ago
- Pleasant Hill, CA (14 miles from Oakland, CA)
- 2 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Demographic Data for Oakland, CA
Moving to Oakland, CA? Find some basic demographic data about Oakland, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Oakland, CA
Highest Education Level
Customer Services in Oakland, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Retail
- Reimbursement
- Energetic
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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