Customer Service Jobs in Laguna Niguel, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Orange, CA (17 miles from Laguna Niguel, CA)
- 7 hours ago
- Orange, CA (17 miles from Laguna Niguel, CA)
- 7 hours ago
For more details, please connect with Ibad Ullah Khan at ... or email at ... Client: CalOptima HealthJob Title....
Customer Service Representative
- Anaheim, CA (23 miles from Laguna Niguel, CA)
- 8 hours ago
- Anaheim, CA (23 miles from Laguna Niguel, CA)
- 8 hours ago
The Customer Service Representative may also be involved in identifying new sales opportunities through proactive questioning to ensure maximum share of customers' testing business....
Customer Service Representative
- Anaheim, CA (23 miles from Laguna Niguel, CA)
- 11 hours ago
- Anaheim, CA (23 miles from Laguna Niguel, CA)
- 11 hours ago
We are seeking a detail-oriented and proactive Customer Service Representative to support customers with order processing and product inquiries....
Customer Service Associate - Temporary
- Fullerton, CA (23 miles from Laguna Niguel, CA)
- 12 hours ago
- Fullerton, CA (23 miles from Laguna Niguel, CA)
- 12 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Irvine, CA (14 miles from Laguna Niguel, CA)
- 17 hours ago
- Irvine, CA (14 miles from Laguna Niguel, CA)
- 17 hours ago
Were seeking a customer service representative to work at a premier employer centrally located in Irvine, California. Sound good? Take a closer look below....
Customer Service Agent Part Time (Allegiant) - SNA
- Santa Ana, CA (14 miles from Laguna Niguel, CA)
- 21 hours ago
- Santa Ana, CA (14 miles from Laguna Niguel, CA)
- 21 hours ago
This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...
Customer Service Agent Part Time (Breeze) - SNA
- Santa Ana, CA (14 miles from Laguna Niguel, CA)
- 21 hours ago
- Santa Ana, CA (14 miles from Laguna Niguel, CA)
- 21 hours ago
This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...
- Anaheim, CA (23 miles from Laguna Niguel, CA)
- 23 hours ago
- Anaheim, CA (23 miles from Laguna Niguel, CA)
- 23 hours ago
Ensure that each customer receives outstanding customer service by providing a customer-friendly environment which includes greeting and acknowledging every customer....
Client Service Representative - Tech I
- San Juan Capistrano, CA (13 miles from Laguna Niguel, CA)
- 23 hours ago
- San Juan Capistrano, CA (13 miles from Laguna Niguel, CA)
- 23 hours ago
Qualifications QUALIFICATIONS Required Work Experience: Three (3) to five (5) years clinical laboratory or customer service experience....
GRAVEYARD - Customer Service Representative
- San Clemente, CA (17 miles from Laguna Niguel, CA)
- 1 day ago
- San Clemente, CA (17 miles from Laguna Niguel, CA)
- 1 day ago
Store 2709479: 901 Avenida Pico, San Clemente, California 92673 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- San Clemente, CA (17 miles from Laguna Niguel, CA)
- 1 day ago
- San Clemente, CA (17 miles from Laguna Niguel, CA)
- 1 day ago
as a Customer Service Representative....
Customer Service Representative for Landscape Supplier
- Orange, CA (17 miles from Laguna Niguel, CA)
- 1 day ago
- Orange, CA (17 miles from Laguna Niguel, CA)
- 1 day ago
Immediate opening for customer service rep looking for full-time or part-time employment This position assists our landscaping industry customers by creating sales transactions, posting payments, as...
Customer Service Representative
- Irvine, CA (14 miles from Laguna Niguel, CA)
- 2 days ago
- Irvine, CA (14 miles from Laguna Niguel, CA)
- 2 days ago
Vaco is seeking a Customer Service Representative for a client located in Irvine, CA. The position is full-time onsite....
Customer Service Representative - Dana Point, CA
- Dana Point, CA (9 miles from Laguna Niguel, CA)
- 4 days ago
- Dana Point, CA (9 miles from Laguna Niguel, CA)
- 4 days ago
Job Details Position: Customer Service Representative Location: Dana Point Pay Rate: $17.50/hr Hours: Part-time (20-30 hours/week) The Spirit of the Position: The Customer Service Representative greets...
Pharmacy Customer Service Associate
- Santa Ana, CA (14 miles from Laguna Niguel, CA)
- 4 days ago
- Santa Ana, CA (14 miles from Laguna Niguel, CA)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Laguna Niguel, CA
Moving to Laguna Niguel, CA? Find some basic demographic data about Laguna Niguel, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Laguna Niguel, CA
Highest Education Level
Customer Services in Laguna Niguel, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Wellness
- Complaint Resolution
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »