Customer Service Jobs in Folsom, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Mandarin-English Bilingual Healthcare Customer Service Representative - Remote i
- McClellan, CA (13 miles from Folsom, CA)
- 2 hours ago
- McClellan, CA (13 miles from Folsom, CA)
- 2 hours ago
As a Bilingual Healthcare Customer Service Representative Mandarin-English working remotely in California, youll be a part of bringing humanity to business....
Remote WorkKorean-English Bilingual Healthcare Customer Service Representative - Remote
- McClellan, CA (13 miles from Folsom, CA)
- 2 hours ago
- McClellan, CA (13 miles from Folsom, CA)
- 2 hours ago
As a Bilingual Healthcare Customer Service Representative Korean-English working remotely in California, youll be a part of bringing humanity to business....
Remote WorkSpanish-English Bilingual Healthcare Customer Service Representative - Remote in California
- McClellan, CA (13 miles from Folsom, CA)
- 12 hours ago
- McClellan, CA (13 miles from Folsom, CA)
- 12 hours ago
As a Bilingual Healthcare Customer Service Representative – Spanish-English working r emotely in California, you’ll be a part of bringing humanity to business....
Remote WorkKorean-English Bilingual Healthcare Customer Service Representative - Remote in California
- McClellan, CA (13 miles from Folsom, CA)
- 12 hours ago
- McClellan, CA (13 miles from Folsom, CA)
- 12 hours ago
As a Bilingual Healthcare Customer Service Representative – Korean-English working remotely in California, you’ll be a part of bringing humanity to business....
Remote WorkMandarin-English Bilingual Healthcare Customer Service Representative - Remote in California
- McClellan, CA (13 miles from Folsom, CA)
- 12 hours ago
- McClellan, CA (13 miles from Folsom, CA)
- 12 hours ago
As a Bilingual Healthcare Customer Service Representative – Mandarin-English working remotely in California, you’ll be a part of bringing humanity to business....
Remote WorkHealthcare Customer Service Representative - Remote in California
- McClellan, CA (13 miles from Folsom, CA)
- 12 hours ago
- McClellan, CA (13 miles from Folsom, CA)
- 12 hours ago
As a Healthcare Customer Service Representative working remotely in California, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken....
Remote Work- Sacramento, CA (19 miles from Folsom, CA)
- 22 hours ago
- Sacramento, CA (19 miles from Folsom, CA)
- 22 hours ago
Apply Job Type Full-time Description JOB SUMMARY Vintage Design LLC is currently seeking a Customer Care Representative to join our team! Duties include ordering parts, communicate with builders...
- Carmichael, CA (10 miles from Folsom, CA)
- 1 day ago
- Carmichael, CA (10 miles from Folsom, CA)
- 1 day ago
service....
Customer Service Representative
- Carmichael, CA (10 miles from Folsom, CA)
- 1 day ago
- Carmichael, CA (10 miles from Folsom, CA)
- 1 day ago
Store 2700951: 5809 Manzanita Ave, Carmichael, California 95608 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Citrus Heights, CA (6 miles from Folsom, CA)
- 1 day ago
- Citrus Heights, CA (6 miles from Folsom, CA)
- 1 day ago
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
- West Sacramento, CA (21 miles from Folsom, CA)
- 2 days ago
- West Sacramento, CA (21 miles from Folsom, CA)
- 2 days ago
service experience preferred • High School Diploma or equivalent...
Retail Customer Experience Associate, Arbor Place - Full Time
- Sacramento, CA (19 miles from Folsom, CA)
- 2 days ago
- Sacramento, CA (19 miles from Folsom, CA)
- 2 days ago
Id : REQ_567989, Title : Retail Customer Experience Associate, Arbor Place - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...488,...
Part Time Customer Service Representative (remote)
- Sacramento, CA (19 miles from Folsom, CA)
- 2 days ago
- Sacramento, CA (19 miles from Folsom, CA)
- 2 days ago
PART TIME CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....
Remote WorkAmazon Locker+ Customer Service Associate
- Loomis, CA (10 miles from Folsom, CA)
- 3 days ago
- Loomis, CA (10 miles from Folsom, CA)
- 3 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Customer Service Representative
- Sacramento, CA (19 miles from Folsom, CA)
- 3 days ago
- Sacramento, CA (19 miles from Folsom, CA)
- 3 days ago
As a Customer Service Representative, you will be part of the Community Resident Support supporting the Customer Service Team....
Demographic Data for Folsom, CA
Moving to Folsom, CA? Find some basic demographic data about Folsom, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Folsom, CA
Highest Education Level
Customer Services in Folsom, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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