Customer Service Jobs in Wheeling, WV
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Saint Clairsville, OH (15 miles from Wheeling, WV)
- 3 days ago
- Saint Clairsville, OH (15 miles from Wheeling, WV)
- 3 days ago
The Customer Service Associate is critical in ensuring we meet that goal....
Pharmacy Customer Service Associate
- Washington, PA (21 miles from Wheeling, WV)
- 3 days ago
- Washington, PA (21 miles from Wheeling, WV)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
The Customer Service Representative is responsible for answering phone calls in a prompt and courteous manner to achieve contractual obligations....
Customer Service Representative- St. Clairsville OVP - St. Clairsville, OH
- Saint Clairsville, OH (15 miles from Wheeling, WV)
- 12 days ago
- Saint Clairsville, OH (15 miles from Wheeling, WV)
- 12 days ago
The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....
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Retail Customer Service Associate
- Washington, PA (21 miles from Wheeling, WV)
- 13 days ago
- Washington, PA (21 miles from Wheeling, WV)
- 13 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 80 Trinity Point Dr, Washington,...
Customer Service Representative, Full or Part Time
- Glen Dale, WV (7 miles from Wheeling, WV)
- 14 days ago
- Glen Dale, WV (7 miles from Wheeling, WV)
- 14 days ago
Store 4704013: 18 Wheeling Ave, Glen Dale, West Virginia 26038 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Summer Customer Service Representative - Float - Penco Road - Weirton, WV
- Steubenville, OH (22 miles from Wheeling, WV)
- 15 days ago
- Steubenville, OH (22 miles from Wheeling, WV)
- 15 days ago
BackSummer Customer Service Representative - Float - Penco Road#51-7829Multiple LocationsApplyApply for this job now! ApplyLocationThis position is 100% in office....
Customer Service Representative- St. Clairsville OVP
- Saint Clairsville, OH (15 miles from Wheeling, WV)
- 16 days ago
- Saint Clairsville, OH (15 miles from Wheeling, WV)
- 16 days ago
Cash handling and customer service experience preferred....
Call Center Customer Service Representative
- Weirton, WV (24 miles from Wheeling, WV)
- 20 days ago
- Weirton, WV (24 miles from Wheeling, WV)
- 20 days ago
Call Center Customer Service RepresentativeWe are looking for a Call Center Representative that will be the liaison between our customers and their clients on a day to day basis....
Cash handling and customer service experience preferred....
Customer Service Representative (Full-Time & Part-Time)
- Martins Ferry, OH (6 miles from Wheeling, WV)
- 27 days ago
- Martins Ferry, OH (6 miles from Wheeling, WV)
- 27 days ago
[Job Title: Customer Service Representative FLSA Status: Non-Exempt ][ ][Department: Retail Banking Reports To: Customer Experience Manager ][ ][Position Summary: ][ ][Responsible for creating better...
Retail Customer Service Cashier
- Saint Clairsville, OH (15 miles from Wheeling, WV)
- 30+ days ago
- Saint Clairsville, OH (15 miles from Wheeling, WV)
- 30+ days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Cash handling and customer service experience preferred....
Summer Customer Service Representative - Float - Highlands
- Triadelphia, WV (3 miles from Wheeling, WV)
- 30+ days ago
- Triadelphia, WV (3 miles from Wheeling, WV)
- 30+ days ago
Determines the proper individual/line of business to handle sales opportunities and more complex customer services issues....
Summer Customer Service Representative - Float - Flushing
- Flushing, OH (23 miles from Wheeling, WV)
- 30+ days ago
- Flushing, OH (23 miles from Wheeling, WV)
- 30+ days ago
Determines the proper individual/line of business to handle sales opportunities and more complex customer services issues....
Demographic Data for Wheeling, WV
Moving to Wheeling, WV? Find some basic demographic data about Wheeling, WV below.
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Wheeling, WV
Highest Education Level
Customer Services in Wheeling, WV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Forklift
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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