Customer Service Jobs in West Virginia
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Charleston, WV
- 13 hours ago
- Charleston, WV
- 13 hours ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Seasonal Customer Care Representative, Remote Customer Care - Amazon Pharmacy
- Hacker Valley, WV
- 22 hours ago
- Hacker Valley, WV
- 22 hours ago
service experience - Experience working in healthcare environment - Excellent communication skills (spoken and written) - Experience working in a customer service or call center - Experience working...
Remote WorkPrior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
Determines the proper individual/line of business to handle sales opportunities and more complex customer services issues....
Wireless Customer Service Representative - Paid Training Provided
- Bluefield, WV
- 1 day ago
- Bluefield, WV
- 1 day ago
Job Duties and Responsibilities Customer Service Representative: $17.50/hr starting pay with opportunity to increase pay to $19.25/hr within 60 days. No experience required....
Customer Service Representative at City National Bank (on-site) We are an EQUAL OPPORTUNITY EMPLOYER, INCLUDING DISABILITY/VETS Are you ready to join a team of award-winning customer service professionals...
Customer Service Representative at City National Bank (on-site) We are an EQUAL OPPORTUNITY EMPLOYER, INCLUDING DISABILITY/VETS Are you ready to join a team of award-winning customer service professionals...
Seasonal Customer Care Representative, Remote Customer Care - Amazon Pharmacy
- WV
- 1 day ago
- WV
- 1 day ago
service experience - Experience working in healthcare environment - Excellent communication skills (spoken and written) - Experience working in a customer service or call center - Experience working...
Remote WorkSenior Customer Service Representative - Corporate Filings
- Charleston, WV
- 2 days ago
- Charleston, WV
- 2 days ago
**What You'll be Doing:** As a Senior Customer Service Representative, you will leverage your specialized skills to provide comprehensive support and resolve non-standard operational problems....
The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities....
Medical Equipment Customer Service Representative
- Parkersburg, WV
- 3 days ago
- Parkersburg, WV
- 3 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative, Specialized Services Bagster
- Charleston, WV
- 3 days ago
- Charleston, WV
- 3 days ago
They are responsible for working with customers to creatively solve problems and resolve any identified customer service issues....
Provides excellent customer service while performing efficient and accurate banking transactions in accordance with bank policies and procedures....
in customer service and experience one interaction at a time....
Demographic Data for West Virginia
Moving to West Virginia? Find some basic demographic data about West Virginia below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in West Virginia
Highest Education Level
Customer Services in West Virginia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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