Customer Service Jobs in West Virginia

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 58 Jobs

Customer Service Representative

  • Parkersburg, WV
  • 6 hours ago
  • Parkersburg, WV
  • 6 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Summer Customer Service Representative - Float - Administration MOR

  • Bridgeport, WV
  • 17 hours ago
  • Bridgeport, WV
  • 17 hours ago

Cash handling and customer service experience preferred....

Pharmacy Customer Service Associate

  • Fairmont, WV
  • 18 hours ago
  • Fairmont, WV
  • 18 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Charleston, WV
  • 1 day ago
  • Charleston, WV
  • 1 day ago

**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...

Customer Service Associate

  • Berkeley Springs, WV
  • 3 days ago
  • Berkeley Springs, WV
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Call Center Customer Service Representative

  • Morgantown, WV
  • 4 days ago
  • Morgantown, WV
  • 4 days ago

Provide administrative and clerical support as needed within the Customer Service Center. Required Qualifications: High school diploma or equivalent, and related customer experience required....

Retail Customer Service Associate

  • Clarksburg, WV
  • 4 days ago
  • Clarksburg, WV
  • 4 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 200 Emily Dr, Clarksburg, WV 26301...

F&I Customer Support Associate or Consultant

  • Charleston, WV
  • 5 days ago
  • Charleston, WV
  • 5 days ago

the Customer Service area OR + High School Diploma or Equivalent and 3 or more years of experience in the Customer Service area AND + Experience with Microsoft Office Preferred Qualifications: + Minimum...

Customer Service Representative

  • Fairmont, WV
  • 6 days ago
  • Fairmont, WV
  • 6 days ago

Store 4704010: 717 Morgantown Ave, Fairmont, West Virginia 26554 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, Full or Part Time

  • Glen Dale, WV
  • 6 days ago
  • Glen Dale, WV
  • 6 days ago

Store 4704013: 18 Wheeling Ave, Glen Dale, West Virginia 26038 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative (Loan Consultant II)

  • Lewisburg, WV
  • 7 days ago
  • Lewisburg, WV
  • 7 days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...

Customer Experience Associate

  • Martinsburg, WV
  • 8 days ago
  • Martinsburg, WV
  • 8 days ago

Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...

Customer Service Representative (Loan Consultant II)

  • Lewisburg, WV
  • 8 days ago
  • Lewisburg, WV
  • 8 days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...

Customer Service Agent, Cross Functional (Part-Time)

  • Huntington, WV
  • 8 days ago
  • Huntington, WV
  • 8 days ago

To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Agent in our Ground Handling Department....

Customer Service Associate - Temporary

  • Beckley, WV
  • 8 days ago
  • Beckley, WV
  • 8 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Demographic Data for West Virginia

Moving to West Virginia? Find some basic demographic data about West Virginia below.


Local
National
1,793,392
34,659

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
....................
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in West Virginia

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in West Virginia offer the following education background
High School or GED
35.0%
Bachelor's Degree
25.1%
Associate's Degree
15.8%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in West Virginia
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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