Customer Service Jobs in Weirton, WV

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 26 Jobs

Customer Service Associate - Temporary

  • McMurray, PA (23 miles from Weirton, WV)
  • 15 hours ago
  • McMurray, PA (23 miles from Weirton, WV)
  • 15 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Dispensary Associate-FT (Monaca)

  • Monaca, PA (21 miles from Weirton, WV)
  • 1 day ago
  • Monaca, PA (21 miles from Weirton, WV)
  • 1 day ago

We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....

Dispensary Associate-PT (Monaca)

  • Monaca, PA (21 miles from Weirton, WV)
  • 1 day ago
  • Monaca, PA (21 miles from Weirton, WV)
  • 1 day ago

We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....

Customer Service Representative - Woodsdale

  • Wheeling, WV (24 miles from Weirton, WV)
  • 2 days ago
  • Wheeling, WV (24 miles from Weirton, WV)
  • 2 days ago

Cash handling and customer service experience preferred....

Customer Service Representative (Full-Time & Part-Time)

  • Martins Ferry, OH (23 miles from Weirton, WV)
  • 3 days ago
  • Martins Ferry, OH (23 miles from Weirton, WV)
  • 3 days ago

[Job Title: Customer Service Representative FLSA Status: Non-Exempt ][ ][Department: Retail Banking Reports To: Customer Experience Manager ][ ][Position Summary: ][ ][Responsible for creating better...

Customer Service Representative

  • Lisbon, OH (23 miles from Weirton, WV)
  • 5 days ago
  • Lisbon, OH (23 miles from Weirton, WV)
  • 5 days ago

Store 4705233: 335 N Market St, Lisbon, Ohio 44432 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....

Client Service Representative

  • Canonsburg, PA (23 miles from Weirton, WV)
  • 7 days ago
  • Canonsburg, PA (23 miles from Weirton, WV)
  • 7 days ago

Do you have a passion for exceptional customer service and a knack for problem-solving? Are you detail-oriented and enjoy working in a fast-paced environment? If so, we want to hear from you!...

Summer Customer Service Representative - Southpointe

  • Canonsburg, PA (23 miles from Weirton, WV)
  • 10 days ago
  • Canonsburg, PA (23 miles from Weirton, WV)
  • 10 days ago

The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....

Lead Customer Service Representative, Full or Part Time

  • Oakdale, PA (19 miles from Weirton, WV)
  • 11 days ago
  • Oakdale, PA (19 miles from Weirton, WV)
  • 11 days ago

Store 4704235: 200 Market Place Dr, Oakdale, Pennsylvania 15071 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative - Bank Plaza

  • Wheeling, WV (24 miles from Weirton, WV)
  • 13 days ago
  • Wheeling, WV (24 miles from Weirton, WV)
  • 13 days ago

Cash handling and customer service experience preferred....

Summer Customer Service Representative - Float - Highlands

  • Triadelphia, WV (24 miles from Weirton, WV)
  • 15 days ago
  • Triadelphia, WV (24 miles from Weirton, WV)
  • 15 days ago

Determines the proper individual/line of business to handle sales opportunities and more complex customer services issues....

Summer Customer Service Representative - Float - Penco Road

  • Weirton, WV
  • 15 days ago
  • Weirton, WV
  • 15 days ago

Determines the proper individual/line of business to handle sales opportunities and more complex customer services issues....

Customer Service Representative

  • Crafton, PA (24 miles from Weirton, WV)
  • 19 days ago
  • Crafton, PA (24 miles from Weirton, WV)
  • 19 days ago

Job Summary A reputable manufacturing company is seeking a Customer Service Representative to join their team....

Customer Service Representative - Medicare

  • Wheeling, WV (24 miles from Weirton, WV)
  • 21 days ago
  • Wheeling, WV (24 miles from Weirton, WV)
  • 21 days ago

The Customer Service Representative is responsible for answering phone calls in a prompt and courteous manner to achieve contractual obligations....

Customer Relations Specialist

  • Canonsburg, PA (23 miles from Weirton, WV)
  • 21 days ago
  • Canonsburg, PA (23 miles from Weirton, WV)
  • 21 days ago

Owners Relations Specialist- (Customer Service / Data Entry) Job Description We are looking for someone to help assist landowners across various areas of the business, working with different departments...

Demographic Data for Weirton, WV

Moving to Weirton, WV? Find some basic demographic data about Weirton, WV below.


Local
National
21,116
448
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Weirton, WV

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Weirton, WV offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Weirton, WV
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »