Customer Service Jobs in Moundsville, WV
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate - Customer Service Center
- Wheeling, WV (13 miles from Moundsville, WV)
- 22 hours ago
- Wheeling, WV (13 miles from Moundsville, WV)
- 22 hours ago
Minimum of one year of customer service experience required; customer service experience within banking or financial institution preferred. Previous contact center experience preferred....
Customer Service Representative (Loan Consultant I)
- Saint Clairsville, OH (18 miles from Moundsville, WV)
- 11 days ago
- Saint Clairsville, OH (18 miles from Moundsville, WV)
- 11 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Customer Service Representative
- Bridgeport, OH (15 miles from Moundsville, WV)
- 13 days ago
- Bridgeport, OH (15 miles from Moundsville, WV)
- 13 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative (Loan Consultant I)
- Saint Clairsville, OH (18 miles from Moundsville, WV)
- 13 days ago
- Saint Clairsville, OH (18 miles from Moundsville, WV)
- 13 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Customer Service Representative - Elm Grove
- Wheeling, WV (13 miles from Moundsville, WV)
- 18 days ago
- Wheeling, WV (13 miles from Moundsville, WV)
- 18 days ago
Cash handling and customer service experience preferred....
Retail Customer Service Cashier
- Saint Clairsville, OH (18 miles from Moundsville, WV)
- 23 days ago
- Saint Clairsville, OH (18 miles from Moundsville, WV)
- 23 days ago
**Job Functions** : + General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs. + Balancing...
- Saint Clairsville, OH (18 miles from Moundsville, WV)
- 30+ days ago
- Saint Clairsville, OH (18 miles from Moundsville, WV)
- 30+ days ago
The Customer Service Associate is critical in ensuring we meet that goal....
Customer Service Representative
- Wheeling, WV (13 miles from Moundsville, WV)
- 30+ days ago
- Wheeling, WV (13 miles from Moundsville, WV)
- 30+ days ago
Available Shifts 9:00 AM-6 PM and 11:00 AM -8:00 PM The Customer Service Representative is responsible for answering phone calls in a prompt and courteous manner to achieve contractual obligations....
Customer Service Representative - Paden City
- Paden City, WV (21 miles from Moundsville, WV)
- 30+ days ago
- Paden City, WV (21 miles from Moundsville, WV)
- 30+ days ago
Cash handling and customer service experience preferred....
Customer Service Representative- St. Clairsville OVP - St. Clairsville, OH
- Saint Clairsville, OH (18 miles from Moundsville, WV)
- 45+ days ago
- Saint Clairsville, OH (18 miles from Moundsville, WV)
- 45+ days ago
Cash handling and customer service experience preferred....
Customer Service Representative, Full or Part Time
- Glen Dale, WV (5 miles from Moundsville, WV)
- 45+ days ago
- Glen Dale, WV (5 miles from Moundsville, WV)
- 45+ days ago
Store 4704013: 18 Wheeling Ave, Glen Dale, West Virginia 26038 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative- St. Clairsville OVP
- Saint Clairsville, OH (18 miles from Moundsville, WV)
- 45+ days ago
- Saint Clairsville, OH (18 miles from Moundsville, WV)
- 45+ days ago
Cash handling and customer service experience preferred....
Customer Service Representative - Woodsdale
- Wheeling, WV (13 miles from Moundsville, WV)
- 60+ days ago
- Wheeling, WV (13 miles from Moundsville, WV)
- 60+ days ago
Cash handling and customer service experience preferred....
Customer Service Representative - Bank Plaza
- Wheeling, WV (13 miles from Moundsville, WV)
- 60+ days ago
- Wheeling, WV (13 miles from Moundsville, WV)
- 60+ days ago
Cash handling and customer service experience preferred....
Customer Service Representative Lead - Bank Plaza
- Wheeling, WV (13 miles from Moundsville, WV)
- 90+ days ago
- Wheeling, WV (13 miles from Moundsville, WV)
- 90+ days ago
Charged with ensuring excellent customer service and operational expectations are met regarding all Customer Service Representative (CSR) related matters....
Demographic Data for Moundsville, WV
Moving to Moundsville, WV? Find some basic demographic data about Moundsville, WV below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Moundsville, WV
Highest Education Level
Customer Services in Moundsville, WV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Typing
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »