Customer Service Jobs in Morgantown, WV
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Store 4704000: 3312 University Ave, Morgantown, West Virginia 26505 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
- Grafton, WV (19 miles from Morgantown, WV)
- 8 days ago
- Grafton, WV (19 miles from Morgantown, WV)
- 8 days ago
Job Details Job Location: Grafton Office - Grafton, WV Position Type: Full Time Education Level: High School Diploma Salary Range: Undisclosed Job Shift: Day Description Qualifications
One (1) year previous customer service experience....
Customer Service Representative
- Farmington, WV (12 miles from Morgantown, WV)
- 10 days ago
- Farmington, WV (12 miles from Morgantown, WV)
- 10 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Uniontown, PA (24 miles from Morgantown, WV)
- 10 days ago
- Uniontown, PA (24 miles from Morgantown, WV)
- 10 days ago
Primary duties include providing detailed medical marijuana product information, customer service and sales assistance to dispensary patients and caregivers; completing sales transactions with patients...
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....
Position: Customer Service Associate / Outfitter At Sportsman's Warehouse, we're more than a team; we're a community dedicated to the thrill of the outdoors and to supporting each other in achieving...
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
Retail Customer Service Associate
- Granville, WV (4 miles from Morgantown, WV)
- 30+ days ago
- Granville, WV (4 miles from Morgantown, WV)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5045 University Town Center Drive...
Customer Service Representative
- Monongah, WV (10 miles from Morgantown, WV)
- 30+ days ago
- Monongah, WV (10 miles from Morgantown, WV)
- 30+ days ago
Store 4704011: 666 Pike St, Monongah, West Virginia 26554 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Lead Customer Service Representative, Full or Part Time
- Morgantown, WV
- 60+ days ago
- Morgantown, WV
- 60+ days ago
Store 4704003: 2768 Grafton Rd, Morgantown, West Virginia 26508 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative
- Waynesburg, PA (18 miles from Morgantown, WV)
- 90+ days ago
- Waynesburg, PA (18 miles from Morgantown, WV)
- 90+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Demographic Data for Morgantown, WV
Moving to Morgantown, WV? Find some basic demographic data about Morgantown, WV below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Morgantown, WV
Highest Education Level
Customer Services in Morgantown, WV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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