Customer Service Jobs in Morgantown, WV
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Shinnston, WV (19 miles from Morgantown, WV)
- 1 hour ago
- Shinnston, WV (19 miles from Morgantown, WV)
- 1 hour ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....
Customer Service Associate - Customer Service Center
- Uniontown, PA (24 miles from Morgantown, WV)
- 1 day ago
- Uniontown, PA (24 miles from Morgantown, WV)
- 1 day ago
Minimum of one year of customer service experience required; customer service experience within banking or financial institution preferred. Previous contact center experience preferred....
Pharmacy Customer Service Associate
- Grafton, WV (19 miles from Morgantown, WV)
- 2 days ago
- Grafton, WV (19 miles from Morgantown, WV)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Kingwood, WV (20 miles from Morgantown, WV)
- 7 days ago
- Kingwood, WV (20 miles from Morgantown, WV)
- 7 days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Customer Service Representative
- Grafton, WV (19 miles from Morgantown, WV)
- 8 days ago
- Grafton, WV (19 miles from Morgantown, WV)
- 8 days ago
Store 4704012: 17 Beech St, Grafton, West Virginia 26354 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Associate - Temporary
- Uniontown, PA (24 miles from Morgantown, WV)
- 9 days ago
- Uniontown, PA (24 miles from Morgantown, WV)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Job Description Please see attached document to view job description and responsibilities. CSR Job Description National Veterinary Associates is a leading global pet care organization united in...
Please see attached document to view job description and responsibilities. CSR Job Description
Customer Service Representative
- Fairmont, WV (10 miles from Morgantown, WV)
- 24 days ago
- Fairmont, WV (10 miles from Morgantown, WV)
- 24 days ago
We are looking for a sales-oriented customer service professional to sell Shentel's broadband and television solutions while providing excellent customer service....
Retail Customer Service Associate
- Granville, WV (4 miles from Morgantown, WV)
- 26 days ago
- Granville, WV (4 miles from Morgantown, WV)
- 26 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5045 University Town Center Drive...
Customer Service Associate - Customer Service Center
- Fairmont, WV (10 miles from Morgantown, WV)
- 30+ days ago
- Fairmont, WV (10 miles from Morgantown, WV)
- 30+ days ago
Minimum of one year of customer service experience required; customer service experience within banking or financial institution preferred. Previous contact center experience preferred....
Customer Service Representative
- Uniontown, PA (24 miles from Morgantown, WV)
- 30+ days ago
- Uniontown, PA (24 miles from Morgantown, WV)
- 30+ days ago
Store 2743699: 637 Pittsburgh Road, Uniontown, Pennsylvania 15401 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Grafton, WV (19 miles from Morgantown, WV)
- 45+ days ago
- Grafton, WV (19 miles from Morgantown, WV)
- 45+ days ago
Job Details Job Location: Grafton Office - Grafton, WV Position Type: Full Time Education Level: High School Diploma Salary Range: Undisclosed Job Shift: Day Description Qualifications
One (1) year previous customer service experience....
Demographic Data for Morgantown, WV
Moving to Morgantown, WV? Find some basic demographic data about Morgantown, WV below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Morgantown, WV
Highest Education Level
Customer Services in Morgantown, WV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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