Customer Service Jobs in Martinsburg, WV
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Fil-Tec, Inc.
- Smithsburg, MD (24 miles from Martinsburg, WV)
- 14 days ago
- Fil-Tec, Inc.
- Smithsburg, MD (24 miles from Martinsburg, WV)
- 14 days ago
Join our team at Fil-Tec, Inc., as a Customer Service Representative! We are looking for a dedicated individual with a passion for providing exceptional customer service....
- Hagerstown, MD (17 miles from Martinsburg, WV)
- 19 hours ago
- Hagerstown, MD (17 miles from Martinsburg, WV)
- 19 hours ago
the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
Customer Service Associate- Overnight Shift
- Hagerstown, MD (17 miles from Martinsburg, WV)
- 19 hours ago
- Hagerstown, MD (17 miles from Martinsburg, WV)
- 19 hours ago
the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
Customer Service Representative
- Brunswick, MD (20 miles from Martinsburg, WV)
- 19 hours ago
- Brunswick, MD (20 miles from Martinsburg, WV)
- 19 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative Fueler/Washer
- Hagerstown, MD (17 miles from Martinsburg, WV)
- 19 hours ago
- Hagerstown, MD (17 miles from Martinsburg, WV)
- 19 hours ago
As a Customer Service Representative Fueler/Washer at Penske, youll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again....
Pharmacy Customer Service Associate
- Brunswick, MD (20 miles from Martinsburg, WV)
- 19 hours ago
- Brunswick, MD (20 miles from Martinsburg, WV)
- 19 hours ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
Technical Customer Service Associate - Tier 1
- Hagerstown, MD (17 miles from Martinsburg, WV)
- 19 hours ago
- Hagerstown, MD (17 miles from Martinsburg, WV)
- 19 hours ago
You will report to the Manager, Customer Service Operations....
Customer Service Associate - Temporary
- Hagerstown, MD (17 miles from Martinsburg, WV)
- 2 days ago
- Hagerstown, MD (17 miles from Martinsburg, WV)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Cashier
- Hagerstown, MD (17 miles from Martinsburg, WV)
- 2 days ago
- Hagerstown, MD (17 miles from Martinsburg, WV)
- 2 days ago
**Job Functions** : + General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs. + Balancing...
- Hagerstown, MD (17 miles from Martinsburg, WV)
- 3 days ago
- Hagerstown, MD (17 miles from Martinsburg, WV)
- 3 days ago
Responsible for EFL services and sales of products, supplies and order intakes for hospital in-patients, along with other assigned programs. Education – High school graduate or the equivalent....
Customer Service Representative
- Hagerstown, MD (17 miles from Martinsburg, WV)
- 3 days ago
- Hagerstown, MD (17 miles from Martinsburg, WV)
- 3 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Retail Customer Service Supervisor
- Dulles, VA (11 miles from Martinsburg, WV)
- 7 days ago
- Dulles, VA (11 miles from Martinsburg, WV)
- 7 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....
Customer Service Representative
- Inwood, WV (6 miles from Martinsburg, WV)
- 8 days ago
- Inwood, WV (6 miles from Martinsburg, WV)
- 8 days ago
Customer Service Representative at City National Bank (on-site) We are an Equal Opportunity Employer, including disability/vets Are you ready to join a team of award-winning customer service professionals...
Technical Customer Service Associate
- Hagerstown, MD (17 miles from Martinsburg, WV)
- 8 days ago
- Hagerstown, MD (17 miles from Martinsburg, WV)
- 8 days ago
Experience using an order fulfillment system....
- Dulles, VA (11 miles from Martinsburg, WV)
- 9 days ago
- Dulles, VA (11 miles from Martinsburg, WV)
- 9 days ago
Back to results Customer Service Agent Branches & Operations Full-time Dulles Town Center, Virginia, United States Apply now Apply now Ready to elevate your customer service game?...
Demographic Data for Martinsburg, WV
Moving to Martinsburg, WV? Find some basic demographic data about Martinsburg, WV below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Martinsburg, WV
Highest Education Level
Customer Services in Martinsburg, WV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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