Customer Service Jobs in Granville, WV
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative Lead
- Westover, WV (4 miles from Granville, WV)
- 3 hours ago
- Westover, WV (4 miles from Granville, WV)
- 3 hours ago
Please view both of the attached documents for job responsibilities. The CSR Lead will be responsible for CSR tasks as well as additional tasks and responsibilities to support the CSR Supervisor...
Customer Service Representative
- Westover, WV (4 miles from Granville, WV)
- 3 hours ago
- Westover, WV (4 miles from Granville, WV)
- 3 hours ago
Please see attached document to view job description and responsibilities. CSR Job Description
Remote --- Customer Service Representative
- White Hall, WV (13 miles from Granville, WV)
- 8 days ago
- White Hall, WV (13 miles from Granville, WV)
- 8 days ago
Category : Customer Service/SupportAbout TPTP is a global, digital business services company....
Remote WorkCustomer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5045 University Town Center Drive...
- Morgantown, WV (4 miles from Granville, WV)
- 13 days ago
- Morgantown, WV (4 miles from Granville, WV)
- 13 days ago
Incumbent must be able to implement process changes in a variable and complex behavioral health environment while providing excellent customer services to our clients....
Customer Service Representative/Logistics Associate- 1st Shift
- Morgantown, WV (4 miles from Granville, WV)
- 14 days ago
- Morgantown, WV (4 miles from Granville, WV)
- 14 days ago
We operate within distribution, production, customer service, and sales facilities located across the Asia Pacific region, Europe, Latin America and North America....
Customer Service Associate - Customer Service Center
- Fairmont, WV (13 miles from Granville, WV)
- 16 days ago
- Fairmont, WV (13 miles from Granville, WV)
- 16 days ago
Minimum of one year of customer service experience required; customer service experience within banking or financial institution preferred. Previous contact center experience preferred....
Customer Service Representative
- Waynesburg, PA (19 miles from Granville, WV)
- 29 days ago
- Waynesburg, PA (19 miles from Granville, WV)
- 29 days ago
Store 2743673: 269 E Roy Furman Highway, Waynesburg, Pennsylvania 15370 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative
- Uniontown, PA (21 miles from Granville, WV)
- 29 days ago
- Uniontown, PA (21 miles from Granville, WV)
- 29 days ago
Store 2743699: 637 Pittsburgh Road, Uniontown, Pennsylvania 15401 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Westover, WV (4 miles from Granville, WV)
- 30+ days ago
- Westover, WV (4 miles from Granville, WV)
- 30+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative PFS
- Morgantown, WV (4 miles from Granville, WV)
- 30+ days ago
- Morgantown, WV (4 miles from Granville, WV)
- 30+ days ago
One (1) year previous customer service experience....
Demographic Data for Granville, WV
Moving to Granville, WV? Find some basic demographic data about Granville, WV below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Granville, WV
Highest Education Level
Customer Services in Granville, WV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Retail
- Reception
- Energetic
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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