Customer Service Jobs in Fairmont, WV
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Grafton, WV (9 miles from Fairmont, WV)
- 5 days ago
- Grafton, WV (9 miles from Fairmont, WV)
- 5 days ago
Store 4704012: 17 Beech St, Grafton, West Virginia 26354 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...
- Mount Clare, WV (21 miles from Fairmont, WV)
- 6 days ago
- Mount Clare, WV (21 miles from Fairmont, WV)
- 6 days ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Customer Service Representative
- Westover, WV (10 miles from Fairmont, WV)
- 10 days ago
- Westover, WV (10 miles from Fairmont, WV)
- 10 days ago
Job Description Please see attached document to view job description and responsibilities. CSR Job Description National Veterinary Associates is a leading global pet care organization united in...
Customer Service Representative
- Westover, WV (10 miles from Fairmont, WV)
- 12 days ago
- Westover, WV (10 miles from Fairmont, WV)
- 12 days ago
Please see attached document to view job description and responsibilities. CSR Job Description
/23101/track.gif&z=8&s=RTL&ih_t=7%2F29%2F2025+10%3A09%3A54+PM&utm_medium=internal%20referrer&utm_campaign=grocery-outlet---ceda-profile&utm_content=grocery-outlet&utm_term=sf_serp_searchresults_position_5&dt=Desktop)
Customer Service Representative
- Clarksburg, WV (19 miles from Fairmont, WV)
- 21 days ago
- Clarksburg, WV (19 miles from Fairmont, WV)
- 21 days ago
We are looking for a sales-oriented customer service professional to sell Shentel's broadband and television solutions while providing excellent customer service....
Retail Customer Service Associate
- Clarksburg, WV (19 miles from Fairmont, WV)
- 23 days ago
- Clarksburg, WV (19 miles from Fairmont, WV)
- 23 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 200 Emily Dr, Clarksburg, WV 26301...
Customer Service Representative
- Bridgeport, WV (15 miles from Fairmont, WV)
- 45+ days ago
- Bridgeport, WV (15 miles from Fairmont, WV)
- 45+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Grafton, WV (9 miles from Fairmont, WV)
- 45+ days ago
- Grafton, WV (9 miles from Fairmont, WV)
- 45+ days ago
Job Details Job Location: Grafton Office - Grafton, WV Position Type: Full Time Education Level: High School Diploma Salary Range: Undisclosed Job Shift: Day Description Qualifications
Customer Service Representative PFS
- Morgantown, WV (10 miles from Fairmont, WV)
- 45+ days ago
- Morgantown, WV (10 miles from Fairmont, WV)
- 45+ days ago
One (1) year previous customer service experience....
Demographic Data for Fairmont, WV
Moving to Fairmont, WV? Find some basic demographic data about Fairmont, WV below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Fairmont, WV
Highest Education Level
Customer Services in Fairmont, WV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »