Customer Service Jobs in Cross Lanes, WV

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 19 Jobs

Customer Service Representative - Remote in Charleston, WV

  • Charleston, WV (8 miles from Cross Lanes, WV)
  • 13 hours ago
  • Charleston, WV (8 miles from Cross Lanes, WV)
  • 13 hours ago

At CVS Health, were building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nations leading...

Remote Work

Customer Service Representative

  • Charleston, WV (8 miles from Cross Lanes, WV)
  • 15 hours ago
  • Charleston, WV (8 miles from Cross Lanes, WV)
  • 15 hours ago

We are looking for Customer services representatives with the following skills: Outstanding Customer Service skills....

Customer Service Representative

  • Cross Lanes, WV
  • 3 days ago
  • Cross Lanes, WV
  • 3 days ago

Customer Service Representative at City National Bank (on-site) We are an EQUAL OPPORTUNITY EMPLOYER, INCLUDING DISABILITY/VETS Are you ready to join a team of award-winning customer service professionals...

Customer Service Representative West Hamlin

  • West Hamlin, WV (24 miles from Cross Lanes, WV)
  • 3 days ago
  • West Hamlin, WV (24 miles from Cross Lanes, WV)
  • 3 days ago

Customer Service Representative at City National Bank (on-site) We are an EQUAL OPPORTUNITY EMPLOYER, INCLUDING DISABILITY/VETS Are you ready to join a team of award-winning customer service professionals...

Customer Service Representative - FT - Kanawha City

  • Charleston, WV (8 miles from Cross Lanes, WV)
  • 3 days ago
  • Charleston, WV (8 miles from Cross Lanes, WV)
  • 3 days ago

EQUAL OPPORTUNITY EMPLOYER SUMMARY DESCRIPTION: Summary Description Provides excellent customer service, ensuring that all customer needs are met....

Customer Relations Specialist

  • Poca, WV (6 miles from Cross Lanes, WV)
  • 5 days ago
  • Poca, WV (6 miles from Cross Lanes, WV)
  • 5 days ago

Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....

Bilingual Spanish Customer Service Representative - Remote

  • Charleston, WV (8 miles from Cross Lanes, WV)
  • 6 days ago
  • Charleston, WV (8 miles from Cross Lanes, WV)
  • 6 days ago

This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....

Remote Work

Pharmacy Customer Service Associate

  • South Charleston, WV (5 miles from Cross Lanes, WV)
  • 8 days ago
  • South Charleston, WV (5 miles from Cross Lanes, WV)
  • 8 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative Lead - Sissonville

  • Sissonville, WV (11 miles from Cross Lanes, WV)
  • 9 days ago
  • Sissonville, WV (11 miles from Cross Lanes, WV)
  • 9 days ago

Charged with ensuring excellent customer service and operational expectations are met regarding all Customer Service Representative (CSR) related matters....

Customer Care Representative -- CAMC Gynecology Oncology -- Cancer Center Building

  • Charleston, WV (8 miles from Cross Lanes, WV)
  • 12 days ago
  • Charleston, WV (8 miles from Cross Lanes, WV)
  • 12 days ago

Demonstrate positive customer service and co-worker relations. Comply with the company's attendance policy....

Customer Service Representative (FT) - West Hamlin

  • West Hamlin, WV (24 miles from Cross Lanes, WV)
  • 14 days ago
  • West Hamlin, WV (24 miles from Cross Lanes, WV)
  • 14 days ago

Provides excellent customer service while performing efficient and accurate banking transactions in accordance with bank policies and procedures....

Customer Service Representative

  • Charleston, WV (8 miles from Cross Lanes, WV)
  • 19 days ago
  • Charleston, WV (8 miles from Cross Lanes, WV)
  • 19 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Charleston, WV (8 miles from Cross Lanes, WV)
  • 20 days ago
  • Charleston, WV (8 miles from Cross Lanes, WV)
  • 20 days ago

Customer Service Representative Job Description: A local company is seeking a Customer Service Representative to handle customer inquiries and support daily operations....

Customer Service Associate

  • Dunbar, WV (2 miles from Cross Lanes, WV)
  • 21 days ago
  • Dunbar, WV (2 miles from Cross Lanes, WV)
  • 21 days ago

The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....

Medical Customer Service Representative - Up to $18/Hour

  • Teays, WV (10 miles from Cross Lanes, WV)
  • 26 days ago
  • Teays, WV (10 miles from Cross Lanes, WV)
  • 26 days ago

As a Patient Service Representative, you will be part of the customer service department supporting patient care initiatives....

Demographic Data for Cross Lanes, WV

Moving to Cross Lanes, WV? Find some basic demographic data about Cross Lanes, WV below.


Local
National
1,793,392
34,659

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

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Salary for Customer Service Jobs in Cross Lanes, WV

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Cross Lanes, WV offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Cross Lanes, WV
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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