Customer Service Jobs in Clarksburg, WV
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Grafton, WV (18 miles from Clarksburg, WV)
- 4 days ago
- Grafton, WV (18 miles from Clarksburg, WV)
- 4 days ago
Store 4704012: 17 Beech St, Grafton, West Virginia 26354 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...
- Mount Clare, WV (9 miles from Clarksburg, WV)
- 5 days ago
- Mount Clare, WV (9 miles from Clarksburg, WV)
- 5 days ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Customer Service Representative
- Salem, WV (12 miles from Clarksburg, WV)
- 11 days ago
- Salem, WV (12 miles from Clarksburg, WV)
- 11 days ago
We are looking for a sales-oriented customer service professional to sell Shentel's broadband and television solutions while providing excellent customer service....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 200 Emily Dr, Clarksburg, WV 26301...
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Customer Service Representative
- Bridgeport, WV (7 miles from Clarksburg, WV)
- 45+ days ago
- Bridgeport, WV (7 miles from Clarksburg, WV)
- 45+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Grafton, WV (18 miles from Clarksburg, WV)
- 45+ days ago
- Grafton, WV (18 miles from Clarksburg, WV)
- 45+ days ago
Job Details Job Location: Grafton Office - Grafton, WV Position Type: Full Time Education Level: High School Diploma Salary Range: Undisclosed Job Shift: Day Description Qualifications
Demographic Data for Clarksburg, WV
Moving to Clarksburg, WV? Find some basic demographic data about Clarksburg, WV below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Clarksburg, WV
Highest Education Level
Customer Services in Clarksburg, WV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Policy Development
- Filing
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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