Customer Service Jobs in Charleston, WV
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative at City National Bank (on-site) We are an EQUAL OPPORTUNITY EMPLOYER, INCLUDING DISABILITY/VETS Are you ready to join a team of award-winning customer service professionals...
** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...
Customer Service Representative Job ID 230213 Posted 30-Jul-2025 Service line GWS Segment Role type Full-time Areas of Interest Customer Service Location(s) Remote - US - Remote - US - United States...
Customer Service Associate - Temporary
- Cross Lanes, WV (8 miles from Charleston, WV)
- 5 days ago
- Cross Lanes, WV (8 miles from Charleston, WV)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
**Minimum Qualifications** + High School Diploma or GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations experience....
Customer Service Representative
- Saint Albans, WV (11 miles from Charleston, WV)
- 7 days ago
- Saint Albans, WV (11 miles from Charleston, WV)
- 7 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Danville, WV (24 miles from Charleston, WV)
- 12 days ago
- Danville, WV (24 miles from Charleston, WV)
- 12 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Care Representative (Automotive) 10am-6:30pm EST
- Charleston, WV
- 15 days ago
- Charleston, WV
- 15 days ago
Minimum of 3-5 years customer service / sales experience. Automotive Industry experience is a plus. Strong decision-making skills. Ability to work well and quickly under pressure....
Retail Customer Service Associate
- South Charleston, WV (2 miles from Charleston, WV)
- 26 days ago
- South Charleston, WV (2 miles from Charleston, WV)
- 26 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2500 Mountaineer Blvd, South Charleston...
The MHT Customer Service Representative is responsible for answering phone calls in a prompt and courteous manner to achieve contractual obligations....
Customer Service Representative - Sissonville
- Sissonville, WV (12 miles from Charleston, WV)
- 60+ days ago
- Sissonville, WV (12 miles from Charleston, WV)
- 60+ days ago
Cash handling and customer service experience preferred....
Medical Equipment Customer Service Representative
- Charleston, WV
- 60+ days ago
- Charleston, WV
- 60+ days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Agent, Cross Functional (Part-Time)
- Charleston, WV
- 90+ days ago
- Charleston, WV
- 90+ days ago
To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Agent in our Ground Handling Department....
U-Box Customer Care Representative (CDL)
- Saint Albans, WV (11 miles from Charleston, WV)
- 90+ days ago
- Saint Albans, WV (11 miles from Charleston, WV)
- 90+ days ago
Transport storage containers to and from specified destinations, e.g., customers homes and businesses local routes only....
Demographic Data for Charleston, WV
Moving to Charleston, WV? Find some basic demographic data about Charleston, WV below.
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Charleston, WV
Highest Education Level
Customer Services in Charleston, WV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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