Customer Service Jobs in Charles Town, WV
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Aldie, VA (24 miles from Charles Town, WV)
- 10 days ago
- Aldie, VA (24 miles from Charles Town, WV)
- 10 days ago
Working knowledge of Microsoft Windows Support and customer service tools (e.g., ticketing or CRM systems)....
Seasonal Customer Care Representative, Remote Customer Care - Amazon Pharmacy
- Martinsburg, WV (15 miles from Charles Town, WV)
- 1 hour ago
- Martinsburg, WV (15 miles from Charles Town, WV)
- 1 hour ago
service experience - Experience working in healthcare environment - Excellent communication skills (spoken and written) - Experience working in a customer service or call center - Experience working...
Remote WorkCustomer Service Representative
- Leesburg, VA (19 miles from Charles Town, WV)
- 5 hours ago
- Leesburg, VA (19 miles from Charles Town, WV)
- 5 hours ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Customer Service Representative
- Brunswick, MD (13 miles from Charles Town, WV)
- 2 days ago
- Brunswick, MD (13 miles from Charles Town, WV)
- 2 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Pharmacy Customer Service Associate
- Brunswick, MD (13 miles from Charles Town, WV)
- 2 days ago
- Brunswick, MD (13 miles from Charles Town, WV)
- 2 days ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
Customer Service Representative (Loan Consultant II)
- Leesburg, VA (19 miles from Charles Town, WV)
- 6 days ago
- Leesburg, VA (19 miles from Charles Town, WV)
- 6 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Retail Customer Service Supervisor
- Dulles, VA (5 miles from Charles Town, WV)
- 9 days ago
- Dulles, VA (5 miles from Charles Town, WV)
- 9 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....
Customer Service Representative
- Inwood, WV (12 miles from Charles Town, WV)
- 10 days ago
- Inwood, WV (12 miles from Charles Town, WV)
- 10 days ago
Customer Service Representative at City National Bank (on-site) We are an Equal Opportunity Employer, including disability/vets Are you ready to join a team of award-winning customer service professionals...
- Dulles, VA (5 miles from Charles Town, WV)
- 11 days ago
- Dulles, VA (5 miles from Charles Town, WV)
- 11 days ago
Back to results Customer Service Agent Branches & Operations Full-time Dulles Town Center, Virginia, United States Apply now Apply now Ready to elevate your customer service game?...
Sales & Customer Service Associate
- Winchester, VA (17 miles from Charles Town, WV)
- 11 days ago
- Winchester, VA (17 miles from Charles Town, WV)
- 11 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Associate- Overnight Shift
- Martinsburg, WV (15 miles from Charles Town, WV)
- 12 days ago
- Martinsburg, WV (15 miles from Charles Town, WV)
- 12 days ago
the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
- Martinsburg, WV (15 miles from Charles Town, WV)
- 12 days ago
- Martinsburg, WV (15 miles from Charles Town, WV)
- 12 days ago
the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
Customer Service Representative
- Dulles, VA (5 miles from Charles Town, WV)
- 13 days ago
- Dulles, VA (5 miles from Charles Town, WV)
- 13 days ago
Customer Service Representative 100% On-Site | Dulles, VA FLEXIBLE START TIME BETWEEN 7AM and 8AM EST Job Description We are seeking a dynamic Customer Service Representative to embody our company's...
Customer Service Representative
- Ashburn, VA (24 miles from Charles Town, WV)
- 15 days ago
- Ashburn, VA (24 miles from Charles Town, WV)
- 15 days ago
Customer Service Representative Drive Customer Success in Home Services!...
IAD Airport - PT Customer Service Agent
- Dulles, VA (5 miles from Charles Town, WV)
- 16 days ago
- Dulles, VA (5 miles from Charles Town, WV)
- 16 days ago
JOB TITLE: Airport Customer Service Agent - customer service & rampDEPARTMENT: Customer ServiceREPORTS TO: Station ManagerFLSA STATUS: Non-Exempt The Airport Customer Service Agent is our primary representative...
Demographic Data for Charles Town, WV
Moving to Charles Town, WV? Find some basic demographic data about Charles Town, WV below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Charles Town, WV
Highest Education Level
Customer Services in Charles Town, WV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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