Customer Service Jobs in Charles Town, WV
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Leesburg, VA (19 miles from Charles Town, WV)
- 1 day ago
- Leesburg, VA (19 miles from Charles Town, WV)
- 1 day ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Customer Service Associate - Temporary
- Leesburg, VA (19 miles from Charles Town, WV)
- 2 days ago
- Leesburg, VA (19 miles from Charles Town, WV)
- 2 days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
Customer Service Representative
- Ranson, WV (4 miles from Charles Town, WV)
- 3 days ago
- Ranson, WV (4 miles from Charles Town, WV)
- 3 days ago
Customer Service Representative at City National Bank (on-site) We are an EQUAL OPPORTUNITY EMPLOYER, INCLUDING DISABILITY/VETS Are you ready to join a team of award-winning customer service professionals...
Retail Customer Experience Associate, Aventura - Full Time
- Martinsburg, WV (15 miles from Charles Town, WV)
- 6 days ago
- Martinsburg, WV (15 miles from Charles Town, WV)
- 6 days ago
Id : REQ_567318, Title : Retail Customer Experience Associate, Aventura - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...154, ExternalPostedStartDate :...
Pharmacy Customer Service Associate
- Leesburg, VA (19 miles from Charles Town, WV)
- 8 days ago
- Leesburg, VA (19 miles from Charles Town, WV)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Supervisor
- Dulles, VA (5 miles from Charles Town, WV)
- 8 days ago
- Dulles, VA (5 miles from Charles Town, WV)
- 8 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
- Inwood, WV (12 miles from Charles Town, WV)
- 14 days ago
- Inwood, WV (12 miles from Charles Town, WV)
- 14 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Entry Level Hybrid Customer Service Representative
- Winchester, VA (17 miles from Charles Town, WV)
- 16 days ago
- Winchester, VA (17 miles from Charles Town, WV)
- 16 days ago
service....
Lead Customer Service Representative (Lead Receptionist)
- Leesburg, VA (19 miles from Charles Town, WV)
- 17 days ago
- Leesburg, VA (19 miles from Charles Town, WV)
- 17 days ago
Overview Old Mill Veterinary Hospital is looking for a Lead Customer Service Representative to join our team!...
Customer Service Representative (Loan Consultant II)
- Leesburg, VA (19 miles from Charles Town, WV)
- 30+ days ago
- Leesburg, VA (19 miles from Charles Town, WV)
- 30+ days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Customer Service Representative (Loan Consultant II)
- Leesburg, VA (19 miles from Charles Town, WV)
- 30+ days ago
- Leesburg, VA (19 miles from Charles Town, WV)
- 30+ days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
- Leesburg, VA (19 miles from Charles Town, WV)
- 30+ days ago
- Leesburg, VA (19 miles from Charles Town, WV)
- 30+ days ago
Joining a clinic with its own unique identity is like a cross-country car ride with your ears flapping in the breeze. Veterinary Surgical Centers is looking to add a compassionate and skilled...
Customer Service Associate (part-time)
- Purcellville, VA (9 miles from Charles Town, WV)
- 30+ days ago
- Purcellville, VA (9 miles from Charles Town, WV)
- 30+ days ago
General Summary The Customer Service Associate is a part-time position that will perform cashiering, customer service, light housekeeping and general stocking....
- Leesburg, VA (19 miles from Charles Town, WV)
- 90+ days ago
- Leesburg, VA (19 miles from Charles Town, WV)
- 90+ days ago
Performs a variety of customer service and business office functions for a Southern States agronomy, farm supply, member co-op, and/or petroleum location....
Demographic Data for Charles Town, WV
Moving to Charles Town, WV? Find some basic demographic data about Charles Town, WV below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Charles Town, WV
Highest Education Level
Customer Services in Charles Town, WV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »