Customer Service Jobs in Charles Town, WV
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative (Call Center)
- Winchester, VA (17 miles from Charles Town, WV)
- 1 day ago
- Winchester, VA (17 miles from Charles Town, WV)
- 1 day ago
Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice. Proficiency with computers, and strong typing skills....
- Ashburn, VA (24 miles from Charles Town, WV)
- 3 days ago
- Ashburn, VA (24 miles from Charles Town, WV)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Aviation Front Desk Customer Service Representative Full Time Job
- Dulles, VA (5 miles from Charles Town, WV)
- 3 days ago
- Dulles, VA (5 miles from Charles Town, WV)
- 3 days ago
customer purchases and fuel transactions Work closely with line service personnel and pilots, ensuring all customer service needs are met Front Desk Customer Service Representative Qualifications Customer...
Customer Service Associate-(part-time) Loudoun Co..
- Purcellville, VA (9 miles from Charles Town, WV)
- 4 days ago
- Purcellville, VA (9 miles from Charles Town, WV)
- 4 days ago
General Summary The Customer Service Associate is a part-time position that will perform cashiering, customer service, light housekeeping and general stocking....
Veterinary Client Service Representative
- Leesburg, VA (19 miles from Charles Town, WV)
- 5 days ago
- Leesburg, VA (19 miles from Charles Town, WV)
- 5 days ago
Veterinary Client Service Representative Full-Time Leesburg, VA Leesburg Veterinary Hospital is looking for a client service representative to join our team as part of the Thrive Pet Healthcare...
Customer Service Representative
- Boonsboro, MD (20 miles from Charles Town, WV)
- 5 days ago
- Boonsboro, MD (20 miles from Charles Town, WV)
- 5 days ago
$16.50/hr Part Time Temporary Customer Service Rep - M-F 8AM-12PM (Boonsboro, MD) hiring a Customer Service Representative to support a busy service office in Boonsboro, MD....
IAD Airport - PT Customer Service Agent
- Dulles, VA (5 miles from Charles Town, WV)
- 5 days ago
- Dulles, VA (5 miles from Charles Town, WV)
- 5 days ago
JOB TITLE: Airport Customer Service Agent – customer service & ramp DEPARTMENT: Customer Service REPORTS TO: Station Manager FLSA STATUS: Non-Exempt The Airport Customer Service Agent is our primary...
Customer Service Associate - Temporary
- Leesburg, VA (19 miles from Charles Town, WV)
- 6 days ago
- Leesburg, VA (19 miles from Charles Town, WV)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Ashburn, VA (24 miles from Charles Town, WV)
- 15 days ago
- Ashburn, VA (24 miles from Charles Town, WV)
- 15 days ago
Customer Service Representative must be customer service oriented, career-minded, and able to work in a fast-paced production environment....
- Winchester, VA (17 miles from Charles Town, WV)
- 16 days ago
- Winchester, VA (17 miles from Charles Town, WV)
- 16 days ago
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....
Customer Service Representative (Loan Consultant I)
- Martinsburg, WV (15 miles from Charles Town, WV)
- 22 days ago
- Martinsburg, WV (15 miles from Charles Town, WV)
- 22 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Customer Service Representative
- Winchester, VA (17 miles from Charles Town, WV)
- 23 days ago
- Winchester, VA (17 miles from Charles Town, WV)
- 23 days ago
problems respecting time and urgency + Process all product/trade sale orders and communicated with Supply Chain Management WHAT YOU BRING TO THE ROLE + High School Diploma and or GED + 1+ years of customer...
Customer Service Representative (Loan Consultant I)
- Martinsburg, WV (15 miles from Charles Town, WV)
- 24 days ago
- Martinsburg, WV (15 miles from Charles Town, WV)
- 24 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
- Dulles, VA (5 miles from Charles Town, WV)
- 24 days ago
- Dulles, VA (5 miles from Charles Town, WV)
- 24 days ago
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....
V1BE Mobile Customer Service Representative
- Middleburg, VA (19 miles from Charles Town, WV)
- 25 days ago
- Middleburg, VA (19 miles from Charles Town, WV)
- 25 days ago
Essential Functions Provide exceptional customer service during time sensitive pickups and deliveries at customer specified locations....
Demographic Data for Charles Town, WV
Moving to Charles Town, WV? Find some basic demographic data about Charles Town, WV below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Charles Town, WV
Highest Education Level
Customer Services in Charles Town, WV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Typing
- Telephone Skills
- Inventory Management
- Flexibility
- Collaboration
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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