Customer Service Jobs in Wenatchee, WA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
The successful candidate will be friendly, enthusiastic, knowledgeable CSR/Teller with strong customer service skills....
Customer Service Representative - Graveyard (10PM-6AM)
- East Wenatchee, WA (7 miles from Wenatchee, WA)
- 1 day ago
- East Wenatchee, WA (7 miles from Wenatchee, WA)
- 1 day ago
Store 2706046: 111 Valley Mall Pkwy, East Wenatchee, Washington 98802 Shift Availability Overnight Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...
WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states....
Preferred: A minimum of 1 year of customer service or community service experience....
Pharmacy Customer Service Associate
- East Wenatchee, WA (7 miles from Wenatchee, WA)
- 15 days ago
- East Wenatchee, WA (7 miles from Wenatchee, WA)
- 15 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - All Shifts
- East Wenatchee, WA (7 miles from Wenatchee, WA)
- 45+ days ago
- East Wenatchee, WA (7 miles from Wenatchee, WA)
- 45+ days ago
Store 2706046: 111 Valley Mall Pkwy, East Wenatchee, Washington 98802 Shift Availability Overnight Job Type Part time Customer Service Representative We want you to join our team as a Customer Service...
Store 2709661: 153 Easy Street, Wenatchee, Washington 98801 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Retail Customer Experience Associate, Wenatchee Valley - Full Time
- East Wenatchee, WA (7 miles from Wenatchee, WA)
- 60+ days ago
- East Wenatchee, WA (7 miles from Wenatchee, WA)
- 60+ days ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
Demographic Data for Wenatchee, WA
Moving to Wenatchee, WA? Find some basic demographic data about Wenatchee, WA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Wenatchee, WA
Highest Education Level
Customer Services in Wenatchee, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Typing
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »