Customer Service Jobs in Washington
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...
How you'll make an impact Provides customer service to variety of customers over the telephone....
Assist customers by effectively resolving all customer service issues....
Pape’ Machinery, the premier capital equipment dealer in the West, is seeking a Customer Service Representative to join their team....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
at Nordstrom in Spokane, Washington, United States Job Description Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life +...
Preferred: A minimum of 1 year of customer service or community service experience....
Customer Service Representative- Open Availability
- Seattle, WA
- 10 hours ago
- Seattle, WA
- 10 hours ago
Store 2709652: 812 Ne 65Th St, Seattle, Washington 98115 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Store 2706624: 1501 Bombing Range, West Richland, Washington 99353 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Store 2706041: 102 W Galbreath Way, Ritzville, Washington 99169 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Part Time Customer Service Representative (remote)
- Olympia, WA
- 10 hours ago
- Olympia, WA
- 10 hours ago
PART TIME CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....
Remote WorkProvides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer service experience. Cash handling experience Competencies: Customer/Client Focus. Decision Making. Technical Capacity. Stress Management/Composure....
We have an excellent opportunity for a Customer Service Representative in our Puyallup Distribution Center....
EDUCATION AND EXPERIENCE High School Diploma or equivalent required Customer service experience required Bilingual in Spanish/English- preferred KNOWLEDGE, SKILLS AND ABILITIES Excellent written and...
Demographic Data for Washington
Moving to Washington? Find some basic demographic data about Washington below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Washington
Highest Education Level
Customer Services in Washington offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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