Customer Service Jobs in Washington

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 195 Jobs

Customer Accounts Advisor

  • Everett, WA
  • 7 days ago
  • Everett, WA
  • 7 days ago

guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...

Customer Service Representative

  • Spokane, WA
  • 45+ days ago
  • Spokane, WA
  • 45+ days ago

How you'll make an impact Provides customer service to variety of customers over the telephone....

Customer Service Associate

  • Seatac, WA
  • 1 hour ago
  • Seatac, WA
  • 1 hour ago

Assist customers by effectively resolving all customer service issues....

Customer Service Representative

  • Lynden, WA
  • 2 hours ago
  • Lynden, WA
  • 2 hours ago

Pape’ Machinery, the premier capital equipment dealer in the West, is seeking a Customer Service Representative to join their team....

Customer Service Representative

  • Tacoma, WA
  • 2 hours ago
  • Tacoma, WA
  • 2 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Seasonal Customer Service Representative - Spokane

  • Spokane, WA
  • 4 hours ago
  • Spokane, WA
  • 4 hours ago

at Nordstrom in Spokane, Washington, United States Job Description Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life +...

Ramp & Customer Service Agent

  • Wenatchee, WA
  • 4 hours ago
  • Wenatchee, WA
  • 4 hours ago

Preferred: A minimum of 1 year of customer service or community service experience....

Customer Service Representative- Open Availability

  • Seattle, WA
  • 10 hours ago
  • Seattle, WA
  • 10 hours ago

Store 2709652: 812 Ne 65Th St, Seattle, Washington 98115 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...

Lead Customer Service Representative

  • West Richland, WA
  • 10 hours ago
  • West Richland, WA
  • 10 hours ago

Store 2706624: 1501 Bombing Range, West Richland, Washington 99353 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative

  • Ritzville, WA
  • 10 hours ago
  • Ritzville, WA
  • 10 hours ago

Store 2706041: 102 W Galbreath Way, Ritzville, Washington 99169 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Part Time Customer Service Representative (remote)

  • Olympia, WA
  • 10 hours ago
  • Olympia, WA
  • 10 hours ago

PART TIME CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....

Remote Work

Customer Service Associate - Temporary

  • Shoreline, WA
  • 11 hours ago
  • Shoreline, WA
  • 11 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Chehalis, WA
  • 12 hours ago
  • Chehalis, WA
  • 12 hours ago

Customer service experience. Cash handling experience Competencies: Customer/Client Focus. Decision Making. Technical Capacity. Stress Management/Composure....

Customer Service Representative

  • Puyallup, WA
  • 12 hours ago
  • Puyallup, WA
  • 12 hours ago

We have an excellent opportunity for a Customer Service Representative in our Puyallup Distribution Center....

BYRAM HEALTHCARE Customer Service Representative

  • Bothell, WA
  • 12 hours ago
  • Bothell, WA
  • 12 hours ago

EDUCATION AND EXPERIENCE High School Diploma or equivalent required Customer service experience required Bilingual in Spanish/English- preferred KNOWLEDGE, SKILLS AND ABILITIES Excellent written and...

Demographic Data for Washington

Moving to Washington? Find some basic demographic data about Washington below.


Local
National
7,705,271
197,951

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Washington

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Washington offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Washington
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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