Customer Service Jobs in Washington

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 248 Jobs

Customer Service Representative

  • Yakima, WA
  • 2 hours ago
  • Yakima, WA
  • 2 hours ago

Pape’ Machinery, the premier capital equipment dealer in the West, is seeking a Customer Service Representative to join their team....

Customer Service Associate - Temporary

  • Gig Harbor, WA
  • 4 hours ago
  • Gig Harbor, WA
  • 4 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - FT

  • Burien, WA
  • 5 hours ago
  • Burien, WA
  • 5 hours ago

customer service actions....

Customer Service Representative - PT Morning Shift

  • Mount Vernon, WA
  • 5 hours ago
  • Mount Vernon, WA
  • 5 hours ago

Store 2709659: 115 West Fir Street, Mt Vernon, Washington 98273 Shift Availability Days - Days Job Type Part time Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative - PT Graveyard

  • Mount Vernon, WA
  • 5 hours ago
  • Mount Vernon, WA
  • 5 hours ago

Store 2709659: 115 West Fir Street, Mt Vernon, Washington 98273 Shift Availability Overnight Job Type Part time Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Ritzville, WA
  • 5 hours ago
  • Ritzville, WA
  • 5 hours ago

Store 2706041: 102 W Galbreath Way, Ritzville, Washington 99169 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative - Financial Call Center

  • Spokane, WA
  • 7 hours ago
  • Spokane, WA
  • 7 hours ago

A local Credit Union based out of Washington is interested in hiring Bilingual Customer Service Representative to their team onsite in Richland, WA....

Customer Service Associate - Temporary

  • Tacoma, WA
  • 7 hours ago
  • Tacoma, WA
  • 7 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

**Position Summary** CVS Aetna has an opportunity available for a full time Customer Service Representative in the Employee Assistance Program (EAP) team....

Banking Customer Service Representative

  • Spokane, WA
  • 7 hours ago
  • Spokane, WA
  • 7 hours ago

What You Bring: + 1+ year of experience in a call center or customer service environment. + Strong communication skillsboth verbal and writtenwith a professional, member-first approach. + Ability to...

Customer Service Associate

  • Battle Ground, WA
  • 18 hours ago
  • Battle Ground, WA
  • 18 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Part-Time

  • Seattle, WA
  • 18 hours ago
  • Seattle, WA
  • 18 hours ago

Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network....

Customer Service Representative

  • Tacoma, WA
  • 20 hours ago
  • Tacoma, WA
  • 20 hours ago

Are you a customer service superstar ready to make a real impact? Our client in the 3PL and distribution industry in Fife, WA is looking Customer Service Representative!...

At all times, provide superior customer service....

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

Demographic Data for Washington

Moving to Washington? Find some basic demographic data about Washington below.


Local
National
7,705,271
197,951

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Digital Customer Analytics
Learn how to harness the power of Customer Lifetime Value concepts by applying them to firm value, selection of customers and loyalty programming. Turn your digital marketing data insights into...
Customer Service: Engaging with Customers
Customer service is customer engagement. And as a customer service representative, you don't often get to see happy, smiling customers, excited by their new service, new device, new outfit, or new...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Washington

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Washington offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Washington
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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