Customer Service Jobs in Washington

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 65 Jobs

Customer Accounts Advisor

  • Aaron's
  • Tacoma, WA
  • 2 hours ago
  • Tacoma, WA
  • 2 hours ago

We are Aaron’s - an industry leader in the sales and lease-to-own retail industry, known for quality brand names and superior customer service....

In Person

Customer Service Associate - Temporary

  • Walgreens
  • Mukilteo, WA
  • 2 hours ago
  • Mukilteo, WA
  • 2 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

In Person Temporary

Retail Customer Service Supervisor

  • PetSmart
  • Lynnwood, WA
  • 13 hours ago
  • Lynnwood, WA
  • 13 hours ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, Anything for Pets begins with our people....

In Person

Customer Service Associate

  • Walgreens
  • University Place, WA
  • 16 hours ago
  • University Place, WA
  • 16 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

In Person

Pharmacy Customer Service Associate

  • Walgreens
  • Everett, WA
  • 1 day ago
  • Everett, WA
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

In Person

Customer Experience Associate

  • TD Bank
  • Kirkland, WA
  • 1 day ago
  • Kirkland, WA
  • 1 day ago

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

In Person

Customer Service Associate

  • DollarTree
  • Aberdeen, WA
  • 2 days ago
  • Aberdeen, WA
  • 2 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

In Person

Customer Experience Associate

  • The EXCHANGE
  • Joint Base Lewis McChord, WA
  • 2 days ago
  • Joint Base Lewis McChord, WA
  • 2 days ago

E - JBLM RETAIL 0626 Customer Experience Associate United States - Washington - Joint Base Lewis/McChord (JBLM) Intermittent Job Description Responsible for driving the customer experience through...

In Person

Retail Support Specialist

  • DSI Systems
  • Spokane, WA
  • 5 days ago
  • Spokane, WA
  • 5 days ago

We're on the lookout for passionate individuals eager to make their mark in sales and customer service....

In Person

Customer Experience Associate/Lewis Main/Furniture/RPT

  • The EXCHANGE
  • Joint Base Lewis McChord, WA
  • 5 days ago
  • Joint Base Lewis McChord, WA
  • 5 days ago

MUST BE CUSTOMER SERVICE AND DETAIL ORIENTED. HAS A POSITIVE ATTITUDE, A TEAM PLAYER, AND EXCELLENT COMMUNICATION SKILLS. THE POSITION IS LOCATED AT LEWIS MAIN STORE FURNITURE....

In Person

Customer Experience Associate/Lewis Main/Hardlines/RPT

  • The EXCHANGE
  • Joint Base Lewis McChord, WA
  • 5 days ago
  • Joint Base Lewis McChord, WA
  • 5 days ago

H-... Customer Experience Associate/Lewis Main/Hardlines/RPT United States - Washington - Joint Base Lewis/McChord (JBLM) Regular Part Time Job Description Responsible for driving the customer...

In Person

Customer Service Representative

  • SRS Distribution
  • Bremerton, WA
  • 6 days ago
  • Bremerton, WA
  • 6 days ago

Direct Manager Direct Reports: The Customer Service Representative reports to the Branch Manager and has no direct reports....

In Person

Customer Service Associate (nomnom South Hill Full-Time)

  • Par Pacific Holdings
  • Spokane, WA
  • 6 days ago
  • Spokane, WA
  • 6 days ago

Customer Service Associate (nomnom South Hill | Full-Time) Par Pacific Holdings - 3.3 Spokane, WA Job Details Full-time $17.13 - $20.83 an hour 1 hour ago Benefits Health savings account AD&D insurance...

In Person Full Time

Client Service Representative

  • Ethos Veterinary Health
  • Bothell, WA
  • 6 days ago
  • Bothell, WA
  • 6 days ago

A CSR is an invaluable member of the hospital team who works directly with the Client Service Manager (CSM) and supporting medical staff to provide exceptional customer service while maintaining a smooth...

In Person

Customer Service Associate (nomnom South Division Part-Time)

  • Par Pacific Holdings
  • Spokane, WA
  • 6 days ago
  • Spokane, WA
  • 6 days ago

Customer Service Associate (nomnom South Division | Part-Time) Par Pacific Holdings - 3.3 Spokane, WA Job Details Part-time $17.13 - $20.83 an hour 1 hour ago Benefits Employee assistance program Qualifications...

In Person Part Time

Demographic Data for Washington

Moving to Washington? Find some basic demographic data about Washington below.


Local
National
7,705,271
197,951

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
aIt takes months to find a customer, one second to lose one.a_x009d_ a Vince Lombardi Customer service fosters customer loyalty and increases the amount a customer invests in your company. It also...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Washington

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Washington offer the following education background
High School or GED
31.4%
Bachelor's Degree
27.3%
Associate's Degree
16.4%
Vocational Degree or Certification
12.1%
Master's Degree
6.1%
Some College
4.2%
Some High School
1.6%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Washington
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »