Customer Service Jobs in Tacoma, WA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 25 Jobs

Customer Accounts Advisor

  • Aaron's
  • Tacoma, WA
  • 3 hours ago
  • Tacoma, WA
  • 3 hours ago

We are Aaron’s - an industry leader in the sales and lease-to-own retail industry, known for quality brand names and superior customer service....

In Person

Customer Service Associate

  • Walgreens
  • University Place, WA
  • 18 hours ago
  • University Place, WA
  • 18 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

In Person

Customer Experience Associate

  • The EXCHANGE
  • Joint Base Lewis McChord, WA (14 miles from Tacoma, WA)
  • 2 days ago
  • Joint Base Lewis McChord, WA (14 miles from Tacoma, WA)
  • 2 days ago

E - JBLM RETAIL 0626 Customer Experience Associate United States - Washington - Joint Base Lewis/McChord (JBLM) Intermittent Job Description Responsible for driving the customer experience through...

In Person

Customer Experience Associate/Lewis Main/Furniture/RPT

  • The EXCHANGE
  • Joint Base Lewis McChord, WA (14 miles from Tacoma, WA)
  • 5 days ago
  • Joint Base Lewis McChord, WA (14 miles from Tacoma, WA)
  • 5 days ago

MUST BE CUSTOMER SERVICE AND DETAIL ORIENTED. HAS A POSITIVE ATTITUDE, A TEAM PLAYER, AND EXCELLENT COMMUNICATION SKILLS. THE POSITION IS LOCATED AT LEWIS MAIN STORE FURNITURE....

In Person

Customer Experience Associate/Lewis Main/Hardlines/RPT

  • The EXCHANGE
  • Joint Base Lewis McChord, WA (14 miles from Tacoma, WA)
  • 5 days ago
  • Joint Base Lewis McChord, WA (14 miles from Tacoma, WA)
  • 5 days ago

H-... Customer Experience Associate/Lewis Main/Hardlines/RPT United States - Washington - Joint Base Lewis/McChord (JBLM) Regular Part Time Job Description Responsible for driving the customer...

In Person

Pharmacy Customer Service Associate

  • Walgreens
  • Lakewood, WA (3 miles from Tacoma, WA)
  • 6 days ago
  • Lakewood, WA (3 miles from Tacoma, WA)
  • 6 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

In Person

Front Desk / Customer Service Representative - Part Time

  • iFLY
  • Tukwila, WA (20 miles from Tacoma, WA)
  • 12 days ago
  • Tukwila, WA (20 miles from Tacoma, WA)
  • 12 days ago

We are seeking an enthusiastic Customer Service Representative (CSR) to sell iFLY’s unique indoor skydiving experience!...

In Person Part Time

Customer Service Associate - Temporary

  • Walgreens
  • Federal Way, WA (9 miles from Tacoma, WA)
  • 13 days ago
  • Federal Way, WA (9 miles from Tacoma, WA)
  • 13 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

In Person Temporary

Customer Service Associate I

  • DollarTree
  • Lacey, WA (22 miles from Tacoma, WA)
  • 13 days ago
  • Lacey, WA (22 miles from Tacoma, WA)
  • 13 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

In Person

Customer Service Representative Specialist

  • Genuine Parts Company
  • Kent, WA (13 miles from Tacoma, WA)
  • 15 days ago
  • Kent, WA (13 miles from Tacoma, WA)
  • 15 days ago

Provides coaching, guidance and direction to less experienced Customer Service Representatives....

In Person

Customer Service Representative (1st Shift)

  • EssilorLuxottica Group
  • Tacoma, WA
  • 18 days ago
  • Tacoma, WA
  • 18 days ago

Additionally, the Customer Service Representative initiates the escalation process for unresolved customer problems....

In Person

Customer Service Representative

  • L.N. Curtis
  • Kent, WA (13 miles from Tacoma, WA)
  • 19 days ago
  • Kent, WA (13 miles from Tacoma, WA)
  • 19 days ago

As a Customer Service Representative, you will work closely with our Outside Sales Team and are expected to build customer relationships....

In Person

Customer Service Representative (1st Shift)

  • FGXI Corporate
  • Tacoma, WA (1 mile from Tacoma, WA)
  • 20 days ago
  • Tacoma, WA (1 mile from Tacoma, WA)
  • 20 days ago

Additionally, the Customer Service Representative initiates the escalation process for unresolved customer problems....

In Person

Customer Service Representative

  • SCP Distributors LLC
  • Joint Base Lewis McChord, WA (14 miles from Tacoma, WA)
  • 21 days ago
  • Joint Base Lewis McChord, WA (14 miles from Tacoma, WA)
  • 21 days ago

The Job The Customer Service Representative (CSR) empowers our customers to build, manage and grow successful landscape businesses, by generously sharing product knowledge, providing recommendations...

In Person

Customer Service Representative

  • Poolcorp
  • Lakewood, WA (3 miles from Tacoma, WA)
  • 22 days ago
  • Lakewood, WA (3 miles from Tacoma, WA)
  • 22 days ago

The Job The Customer Service Representative (CSR) empowers our customers to build, manage and grow successful landscape businesses, by generously sharing product knowledge, providing recommendations...

In Person

Demographic Data for Tacoma, WA

Moving to Tacoma, WA? Find some basic demographic data about Tacoma, WA below.


Local
National
352,224
7,865
Large

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
aIt takes months to find a customer, one second to lose one.a_x009d_ a Vince Lombardi Customer service fosters customer loyalty and increases the amount a customer invests in your company. It also...

Title Synonyms

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Salary for Customer Service Jobs in Tacoma, WA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Tacoma, WA offer the following education background
High School or GED
31.4%
Bachelor's Degree
27.3%
Associate's Degree
16.4%
Vocational Degree or Certification
12.1%
Master's Degree
6.1%
Some College
4.2%
Some High School
1.6%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Tacoma, WA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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