Customer Service Jobs in Spokane, WA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
How you'll make an impact Provides customer service to variety of customers over the telephone....
at Nordstrom in Spokane, Washington, United States Job Description Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life +...
Pharmacy Customer Service Associate
- Spokane Valley, WA (14 miles from Spokane, WA)
- 21 hours ago
- Spokane Valley, WA (14 miles from Spokane, WA)
- 21 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
and web form submissions Answer inbound calls Provide excellent written and verbal customer service to clients and customers Facilitate daily fulfilment operations for all Paciolan fulfilment clients...
Customer Service Representative Job ID: 24446 Spokane, Washington Hybrid Contract To Hire Customer Service $19 Job Details Hybrid Customer Service Representative Needed for a Financial Institution in...
Customer Service Associate (nomnom Cheney-Spokane Part-Time)
- Spokane, WA
- 3 days ago
- Spokane, WA
- 3 days ago
Nearest Major Market: Spokane Job Segment: Customer Service...
Description & Requirements Maximus is looking to fill a Non-Surge Customer Service Representative II position. This position will be supporting our CDC INFO program....
Remote Work- Liberty Lake, WA (16 miles from Spokane, WA)
- 4 days ago
- Liberty Lake, WA (16 miles from Spokane, WA)
- 4 days ago
Requirements High school diploma or GED; Associate's degree or equivalent is preferred. 1-3 years of experience in residential customer service or construction field preferred....
Strong communication and customer service skills, with a focus on relationship-building. Detail-oriented and accurate, especially in fast-paced environments....
P/T Customer Service Representative
- Post Falls, ID (23 miles from Spokane, WA)
- 6 days ago
- Post Falls, ID (23 miles from Spokane, WA)
- 6 days ago
North Idaho Colleges Workforce Training Center is looking for a part-time Customer Service Representative whos ready to make an impactone student at a time....
- Post Falls, ID (23 miles from Spokane, WA)
- 6 days ago
- Post Falls, ID (23 miles from Spokane, WA)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Customer Service Cashier
- Post Falls, ID (23 miles from Spokane, WA)
- 9 days ago
- Post Falls, ID (23 miles from Spokane, WA)
- 9 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Associate (nomnom Airway Heights Full-Time)
- Airway Heights, WA (7 miles from Spokane, WA)
- 11 days ago
- Airway Heights, WA (7 miles from Spokane, WA)
- 11 days ago
Customer Service Associate (nomnom Airway Heights | Full-Time) Par Pacific, - Airway Heights, WA Posted: 4/19/2025 - Expires: 7/18/2025 Job ID: 288149094 Apply Now I have already applied Save Job Print...
Demographic Data for Spokane, WA
Moving to Spokane, WA? Find some basic demographic data about Spokane, WA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Spokane, WA
Highest Education Level
Customer Services in Spokane, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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