Customer Service Jobs in Silverdale, WA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 68 Jobs

Customer Service Representative

  • Gig Harbor, WA (24 miles from Silverdale, WA)
  • 4 hours ago
  • Gig Harbor, WA (24 miles from Silverdale, WA)
  • 4 hours ago

We are looking for a **Customer Service Representative** to manage all aspects of creating an excellent customer service experience for current and prospective customers....

Customer Service Representative - insurance agency

  • Kirkland, WA (24 miles from Silverdale, WA)
  • 14 hours ago
  • Kirkland, WA (24 miles from Silverdale, WA)
  • 14 hours ago

Customer Service Representative for State Farm insurance agency. Full time or part time, Monday through Friday, in office position, located in Kirkland....

Customer Service Representative II (Part-time 20 hours/week), Retail Banking (West Seattle, WA)

  • Seattle, WA (19 miles from Silverdale, WA)
  • 14 hours ago
  • Seattle, WA (19 miles from Silverdale, WA)
  • 14 hours ago

Area: Customer Service (Sales)...

Customer Service Associate - Temporary

  • Port Orchard, WA (13 miles from Silverdale, WA)
  • 14 hours ago
  • Port Orchard, WA (13 miles from Silverdale, WA)
  • 14 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Bellevue, WA (24 miles from Silverdale, WA)
  • 17 hours ago
  • Bellevue, WA (24 miles from Silverdale, WA)
  • 17 hours ago

Ignite Connections: Launch Your Career as a Customer Service Representative with Modementum in the Redmond area!...

U-Box Customer Care Representative (CDL)

  • Lynnwood, WA (20 miles from Silverdale, WA)
  • 17 hours ago
  • Lynnwood, WA (20 miles from Silverdale, WA)
  • 17 hours ago

Transport storage containers to and from specified destinations, e.g., customers homes and businesses local routes only....

U-Box Customer Care Representative (Non-CDL)

  • Lynnwood, WA (20 miles from Silverdale, WA)
  • 17 hours ago
  • Lynnwood, WA (20 miles from Silverdale, WA)
  • 17 hours ago

Transport storage containers to and from specified destinations, e.g., customers homes and businesses local routes only....

Senior Customer Service Representative - Onsite

  • Seattle, WA (19 miles from Silverdale, WA)
  • 1 day ago
  • Seattle, WA (19 miles from Silverdale, WA)
  • 1 day ago

As a Senior Customer Service Representative working onsite at the location of the TTEC client, a well-known online retailer, in Seattle, Washington, you’ll be a part of bringing humanity to business...

Pharmacy Customer Service Associate

  • Kirkland, WA (24 miles from Silverdale, WA)
  • 1 day ago
  • Kirkland, WA (24 miles from Silverdale, WA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Lynnwood, WA (20 miles from Silverdale, WA)
  • 1 day ago
  • Lynnwood, WA (20 miles from Silverdale, WA)
  • 1 day ago

WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states....

Customer Service Representative

  • Seattle, WA (19 miles from Silverdale, WA)
  • 2 days ago
  • Seattle, WA (19 miles from Silverdale, WA)
  • 2 days ago

Store 2709649: 1013 Ne 45Th, Seattle, Washington 98105 Shift Availability Overnight Job Type Part time Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative I

  • Bothell, WA (23 miles from Silverdale, WA)
  • 2 days ago
  • Bothell, WA (23 miles from Silverdale, WA)
  • 2 days ago

PSE's Customer Operations team is looking for qualified candidates to fill an open Customer Service Representative I position!...

Front Desk / Customer Service Representative

  • Tukwila, WA (22 miles from Silverdale, WA)
  • 2 days ago
  • Tukwila, WA (22 miles from Silverdale, WA)
  • 2 days ago

We are seeking an enthusiastic Customer Service Representative (CSR) to sell iFLY’s unique indoor skydiving experience!...

Airline Customer Service Agent SEA - Chinese / English / Mandarin Speakers

  • Seattle, WA (19 miles from Silverdale, WA)
  • 4 days ago
  • Seattle, WA (19 miles from Silverdale, WA)
  • 4 days ago

Service Agent Seattle, WA, US Related searches Customer service Call center Entry level work from home Client success manager Customer service representative Receptionist Medical receptionist Medical...

Remote Work

Customer Service Representative

  • Poulsbo, WA (5 miles from Silverdale, WA)
  • 7 days ago
  • Poulsbo, WA (5 miles from Silverdale, WA)
  • 7 days ago

OVERVIEW WHO WE ARE T&C is a family-owned company that builds authentic relationships one interaction at a time through consistent commitment to heartfelt service, relating to people as people...

Demographic Data for Silverdale, WA

Moving to Silverdale, WA? Find some basic demographic data about Silverdale, WA below.

Local
National
27,047
954
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Skillsoft Percipio
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in Silverdale, WA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Silverdale, WA offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Silverdale, WA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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