Customer Service Jobs in Shoreline, WA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 102 Jobs

Customer Service Associate - FT

  • Burien, WA (16 miles from Shoreline, WA)
  • 7 hours ago
  • Burien, WA (16 miles from Shoreline, WA)
  • 7 hours ago

customer service actions....

Customer Service Representative - Part-Time

  • Seattle, WA (8 miles from Shoreline, WA)
  • 20 hours ago
  • Seattle, WA (8 miles from Shoreline, WA)
  • 20 hours ago

Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network....

Customer Service Representative II (Part-time 20 hours/week), Retail Banking (Ca

  • Seattle, WA (8 miles from Shoreline, WA)
  • 1 day ago
  • Seattle, WA (8 miles from Shoreline, WA)
  • 1 day ago

At all times, provide superior customer service....

Customer Experience Associate - Future Opportunities - Montreal West - part time

  • Kirkland, WA (8 miles from Shoreline, WA)
  • 1 day ago
  • Kirkland, WA (8 miles from Shoreline, WA)
  • 1 day ago

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

Retail Customer Service Supervisor

  • Renton, WA (21 miles from Shoreline, WA)
  • 1 day ago
  • Renton, WA (21 miles from Shoreline, WA)
  • 1 day ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....

Customer Service Representative II (Part-time 20 hours/week), Retail Banking (Capitol Hill - Seattle, WA)

  • Seattle, WA (8 miles from Shoreline, WA)
  • 1 day ago
  • Seattle, WA (8 miles from Shoreline, WA)
  • 1 day ago

Area: Customer Service (Sales)...

Licensed Customer Service Representative

  • Seattle, WA (8 miles from Shoreline, WA)
  • 2 days ago
  • Seattle, WA (8 miles from Shoreline, WA)
  • 2 days ago

Licensed Customer Service Representative, HOA....

Remote Work

Customer Service Associate

  • Issaquah, WA (23 miles from Shoreline, WA)
  • 3 days ago
  • Issaquah, WA (23 miles from Shoreline, WA)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Agent

  • Seattle, WA (8 miles from Shoreline, WA)
  • 3 days ago
  • Seattle, WA (8 miles from Shoreline, WA)
  • 3 days ago

At SIXT, top-tier customer experience and outstanding customer service are our highest priorities....

Membership Engagement II (Customer Service Representative)

  • Bellevue, WA (10 miles from Shoreline, WA)
  • 3 days ago
  • Bellevue, WA (10 miles from Shoreline, WA)
  • 3 days ago

Strong customer service skills, responding to multiple questions via phone, email and in person. Basic computer skills....

Client Service Representative

  • Seattle, WA (8 miles from Shoreline, WA)
  • 4 days ago
  • Seattle, WA (8 miles from Shoreline, WA)
  • 4 days ago

Compensation $22-$26 DOE ESSENTIAL FUNCTIONS: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms Scheduling and confirming...

Bilingual Retail Customer Service Specialist (English & Spanish)

  • Renton, WA (21 miles from Shoreline, WA)
  • 4 days ago
  • Renton, WA (21 miles from Shoreline, WA)
  • 4 days ago

Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals....

Pharmacy Customer Service Associate

  • Everett, WA (18 miles from Shoreline, WA)
  • 4 days ago
  • Everett, WA (18 miles from Shoreline, WA)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Bilingual Retail Customer Service Specialist (English & Spanish)

  • Renton, WA (21 miles from Shoreline, WA)
  • 4 days ago
  • Renton, WA (21 miles from Shoreline, WA)
  • 4 days ago

Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....

Automotive Customer Service Representative

  • Everett, WA (18 miles from Shoreline, WA)
  • 5 days ago
  • Everett, WA (18 miles from Shoreline, WA)
  • 5 days ago

The CSR will provide exceptional customer service resolving customer issues effectively while working in a fast-paced, high-volume environment. Pay - $21/hr. - $24/hr....

Demographic Data for Shoreline, WA

Moving to Shoreline, WA? Find some basic demographic data about Shoreline, WA below.


Local
National
7,705,271
197,951

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Digital Customer Analytics
Learn how to harness the power of Customer Lifetime Value concepts by applying them to firm value, selection of customers and loyalty programming. Turn your digital marketing data insights into...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Shoreline, WA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Shoreline, WA offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Shoreline, WA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »