Customer Service Jobs in Seattle, WA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 105 Jobs

Customer Service Representative

  • Gig Harbor, WA (24 miles from Seattle, WA)
  • 4 hours ago
  • Gig Harbor, WA (24 miles from Seattle, WA)
  • 4 hours ago

We are looking for a **Customer Service Representative** to manage all aspects of creating an excellent customer service experience for current and prospective customers....

Customer Service Representative

  • Kent, WA (18 miles from Seattle, WA)
  • 7 hours ago
  • Kent, WA (18 miles from Seattle, WA)
  • 7 hours ago

Proficiency in using customer service software, CRM systems, and Microsoft Office Suite. Salary Description $22.75 - $29.00...

Customer Service Representative - insurance agency

  • Kirkland, WA (7 miles from Seattle, WA)
  • 14 hours ago
  • Kirkland, WA (7 miles from Seattle, WA)
  • 14 hours ago

Customer Service Representative for State Farm insurance agency. Full time or part time, Monday through Friday, in office position, located in Kirkland....

Area: Customer Service (Sales)...

Customer Service Associate - Temporary

  • Port Orchard, WA (12 miles from Seattle, WA)
  • 14 hours ago
  • Port Orchard, WA (12 miles from Seattle, WA)
  • 14 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Bellevue, WA (5 miles from Seattle, WA)
  • 17 hours ago
  • Bellevue, WA (5 miles from Seattle, WA)
  • 17 hours ago

Ignite Connections: Launch Your Career as a Customer Service Representative with Modementum in the Redmond area!...

U-Box Customer Care Representative (CDL)

  • Lynnwood, WA (13 miles from Seattle, WA)
  • 17 hours ago
  • Lynnwood, WA (13 miles from Seattle, WA)
  • 17 hours ago

Transport storage containers to and from specified destinations, e.g., customers homes and businesses local routes only....

U-Box Customer Care Representative (Non-CDL)

  • Lynnwood, WA (13 miles from Seattle, WA)
  • 17 hours ago
  • Lynnwood, WA (13 miles from Seattle, WA)
  • 17 hours ago

Transport storage containers to and from specified destinations, e.g., customers homes and businesses local routes only....

Senior Customer Service Representative - Onsite

  • Seattle, WA
  • 1 day ago
  • Seattle, WA
  • 1 day ago

As a Senior Customer Service Representative working onsite at the location of the TTEC client, a well-known online retailer, in Seattle, Washington, you’ll be a part of bringing humanity to business...

Pharmacy Customer Service Associate

  • Kirkland, WA (7 miles from Seattle, WA)
  • 1 day ago
  • Kirkland, WA (7 miles from Seattle, WA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Lynnwood, WA (13 miles from Seattle, WA)
  • 1 day ago
  • Lynnwood, WA (13 miles from Seattle, WA)
  • 1 day ago

WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states....

Customer Service Representative

  • Seattle, WA
  • 2 days ago
  • Seattle, WA
  • 2 days ago

Store 2709649: 1013 Ne 45Th, Seattle, Washington 98105 Shift Availability Overnight Job Type Part time Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative I

  • Bothell, WA (11 miles from Seattle, WA)
  • 2 days ago
  • Bothell, WA (11 miles from Seattle, WA)
  • 2 days ago

PSE's Customer Operations team is looking for qualified candidates to fill an open Customer Service Representative I position!...

Front Desk / Customer Service Representative

  • Tukwila, WA (4 miles from Seattle, WA)
  • 2 days ago
  • Tukwila, WA (4 miles from Seattle, WA)
  • 2 days ago

We are seeking an enthusiastic Customer Service Representative (CSR) to sell iFLY’s unique indoor skydiving experience!...

Customer Service Representative

  • Maple Valley, WA (20 miles from Seattle, WA)
  • 2 days ago
  • Maple Valley, WA (20 miles from Seattle, WA)
  • 2 days ago

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...

Demographic Data for Seattle, WA

Moving to Seattle, WA? Find some basic demographic data about Seattle, WA below.


Local
National
992,602
33,875
Large

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Seattle, WA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Seattle, WA offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Seattle, WA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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