Customer Service Jobs in Richland, WA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Kennewick, WA (6 miles from Richland, WA)
- 3 days ago
- Kennewick, WA (6 miles from Richland, WA)
- 3 days ago
outage calls, and resolving other customer service matters....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative, Full or Part Time
- Kennewick, WA (6 miles from Richland, WA)
- 20 days ago
- Kennewick, WA (6 miles from Richland, WA)
- 20 days ago
Store 2706031: 12231 W Clearwater Ave, Kennewick, Washington 99338 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Store 2706026: 1401 George Washington Way, Richland, Washington 99354 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer...
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Customer Service Representative
- West Richland, WA (5 miles from Richland, WA)
- 20 days ago
- West Richland, WA (5 miles from Richland, WA)
- 20 days ago
- Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative....
Lead Customer Service Representative - Full Time, Bonus Eligible!
- West Richland, WA (5 miles from Richland, WA)
- 30+ days ago
- West Richland, WA (5 miles from Richland, WA)
- 30+ days ago
Store 2706624: 1501 Bombing Range, West Richland, Washington 99353 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Retail Customer Service Cashier
- Prosser, WA (18 miles from Richland, WA)
- 30+ days ago
- Prosser, WA (18 miles from Richland, WA)
- 30+ days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Bilingual Customer Service Agent / Agente de servicio al cliente bilingue
- Kennewick, WA (6 miles from Richland, WA)
- 30+ days ago
- Kennewick, WA (6 miles from Richland, WA)
- 30+ days ago
Saturday Help us deliver outstanding customer service to every guest, every time!...
Customer Service Representative (Loan Consultant I)
- Kennewick, WA (6 miles from Richland, WA)
- 45+ days ago
- Kennewick, WA (6 miles from Richland, WA)
- 45+ days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Demographic Data for Richland, WA
Moving to Richland, WA? Find some basic demographic data about Richland, WA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Richland, WA
Highest Education Level
Customer Services in Richland, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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