Customer Service Jobs in Olympia, WA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 30 Jobs

Customer Service Representative

  • Elma, WA (24 miles from Olympia, WA)
  • 1 day ago
  • Elma, WA (24 miles from Olympia, WA)
  • 1 day ago

Customer Service Representative Job Details Level Entry Job Location Elma 42 - Elma, WA Position Type Full Time Education Level High School Job Category Banking Customer Service Representative Customer...

You will inform the field of daily customer service promotions along with providing them with error free orders....

Customer Service Associate

  • Olympia, WA
  • 1 day ago
  • Olympia, WA
  • 1 day ago

** *Ascend Staffing Olympia* 2405 Harrison Ave NW, Ste 202 Olympia, WA 98502 ["nofollow"} ["nofollow"} #### Related Job Titles Customer Service Agent Customer Service Call Center Associate...

Customer Service Representative

  • Elma, WA (24 miles from Olympia, WA)
  • 2 days ago
  • Elma, WA (24 miles from Olympia, WA)
  • 2 days ago

The Customer Service Supervisor will assist the Branch Operations Manager with oversight of the customer service functions of the branch and help ensure efficient and timely completion of branch tasks...

Customer Service Representative Olympia

  • Olympia, WA
  • 2 days ago
  • Olympia, WA
  • 2 days ago

Description Customer Service Representative Department/Location: Customer Service / Olympia Employee Reports to: Branch Operations Manager / Supervisor FLSA: Hourly; Non-Exempt position Status: Full-Time...

(Bilingual- Mandarin) Customer Service Representative

  • Olympia, WA
  • 3 days ago
  • Olympia, WA
  • 3 days ago

**Job Title** (Bilingual- Mandarin ) Customer Service Representative **About your role:** As a Customer Service Representative, you will provide advanced technical support to Fiserv's clients, helping...

(Bilingual- Vietnamese) Customer Service Representative

  • Olympia, WA
  • 3 days ago
  • Olympia, WA
  • 3 days ago

**Job Title** (Bilingual- Vietnamese ) Customer Service Representative **About your role:** As a Customer Service Representative, you will provide advanced technical support to Fiserv's clients, helping...

(Bilingual- Korean) Customer Service Representative

  • Olympia, WA
  • 3 days ago
  • Olympia, WA
  • 3 days ago

**Job Title** (Bilingual- Korean) Customer Service Representative **About your role:** As a Customer Service Representative, you will provide advanced technical support to Fiserv's clients, helping...

Senior Customer Service Representative - Corporate Filings

  • Olympia, WA
  • 3 days ago
  • Olympia, WA
  • 3 days ago

**What You'll be Doing:** As a Senior Customer Service Representative, you will leverage your specialized skills to provide comprehensive support and resolve non-standard operational problems....

Customer Service Representative

  • Home, WA (20 miles from Olympia, WA)
  • 3 days ago
  • Home, WA (20 miles from Olympia, WA)
  • 3 days ago

Uses customer service threshold framework to make financial decisions to resolve member issues....

Customer Service Representative, Specialized Services Bagster

  • Olympia, WA
  • 4 days ago
  • Olympia, WA
  • 4 days ago

They are responsible for working with customers to creatively solve problems and resolve any identified customer service issues....

Customer Service Associate

  • Lacey, WA (4 miles from Olympia, WA)
  • 4 days ago
  • Lacey, WA (4 miles from Olympia, WA)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Lacey, WA (4 miles from Olympia, WA)
  • 5 days ago
  • Lacey, WA (4 miles from Olympia, WA)
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Lacey, WA (4 miles from Olympia, WA)
  • 6 days ago
  • Lacey, WA (4 miles from Olympia, WA)
  • 6 days ago

Performs a range of administrative and customer service tasks, providing valuable support to the hospital....

Customer Service Representative

  • Olympia, WA
  • 6 days ago
  • Olympia, WA
  • 6 days ago

service preferred + Experience in a healthcare customer service call center setting + Strong communication skills, both verbal and written + Ability to handle stressful situations with patience and...

Demographic Data for Olympia, WA

Moving to Olympia, WA? Find some basic demographic data about Olympia, WA below.


Local
National
197,655
4,793
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Olympia, WA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Olympia, WA offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Olympia, WA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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