Customer Service Jobs in Lakewood, WA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 72 Jobs

Customer Service Representative

  • University Place, WA (3 miles from Lakewood, WA)
  • 2 hours ago
  • University Place, WA (3 miles from Lakewood, WA)
  • 2 hours ago

Representative Customer Service Representative Department/Location: Customer Service / University Place Employee Reports to: Branch Operations Manager / Supervisor FLSA: Hourly; Non-Exempt position...

Customer Service Representative

  • Gig Harbor, WA (15 miles from Lakewood, WA)
  • 4 hours ago
  • Gig Harbor, WA (15 miles from Lakewood, WA)
  • 4 hours ago

We are looking for a **Customer Service Representative** to manage all aspects of creating an excellent customer service experience for current and prospective customers....

Customer Service Representative

  • Kent, WA (16 miles from Lakewood, WA)
  • 7 hours ago
  • Kent, WA (16 miles from Lakewood, WA)
  • 7 hours ago

Proficiency in using customer service software, CRM systems, and Microsoft Office Suite. Salary Description $22.75 - $29.00...

Customer Service Associate - Temporary

  • Port Orchard, WA (23 miles from Lakewood, WA)
  • 14 hours ago
  • Port Orchard, WA (23 miles from Lakewood, WA)
  • 14 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Tacoma, WA (3 miles from Lakewood, WA)
  • 16 hours ago
  • Tacoma, WA (3 miles from Lakewood, WA)
  • 16 hours ago

Are you a customer service superstar ready to make a real impact? Our client in the 3PL and distribution industry in Fife, WA is looking Customer Service Representative!...

Pharmacy Customer Service Associate

  • Graham, WA (15 miles from Lakewood, WA)
  • 1 day ago
  • Graham, WA (15 miles from Lakewood, WA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Care Representative

  • Dupont, WA (12 miles from Lakewood, WA)
  • 2 days ago
  • Dupont, WA (12 miles from Lakewood, WA)
  • 2 days ago

The primary purpose of this position is to provide exemplary customer service to customers....

Customer Service Representative

  • Olympia, WA (24 miles from Lakewood, WA)
  • 2 days ago
  • Olympia, WA (24 miles from Lakewood, WA)
  • 2 days ago

Customer Service Representative Job ID 230213 Posted 30-Jul-2025 Service line GWS Segment Role type Full-time Areas of Interest Customer Service Location(s) Remote - US - Remote - US - United States...

Associate Customer Service Representative

  • Olympia, WA (24 miles from Lakewood, WA)
  • 2 days ago
  • Olympia, WA (24 miles from Lakewood, WA)
  • 2 days ago

** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...

Front Desk / Customer Service Representative

  • Tukwila, WA (23 miles from Lakewood, WA)
  • 2 days ago
  • Tukwila, WA (23 miles from Lakewood, WA)
  • 2 days ago

We are seeking an enthusiastic Customer Service Representative (CSR) to sell iFLY’s unique indoor skydiving experience!...

Customer Service Representative

  • Bonney Lake, WA (14 miles from Lakewood, WA)
  • 2 days ago
  • Bonney Lake, WA (14 miles from Lakewood, WA)
  • 2 days ago

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...

Customer Service Representative

  • Lacey, WA (19 miles from Lakewood, WA)
  • 3 days ago
  • Lacey, WA (19 miles from Lakewood, WA)
  • 3 days ago

Performs a range of administrative and customer service tasks, providing valuable support to the hospital....

Customer Service Representative

  • Puyallup, WA (6 miles from Lakewood, WA)
  • 3 days ago
  • Puyallup, WA (6 miles from Lakewood, WA)
  • 3 days ago

**Preferred Qualifications:** + 1+ years of experience in a related environment (i.e. office, administrative, clerical, customer service, etc.) using phones and computers as the primary job tools +...

Retail Customer Service II

  • Renton, WA (20 miles from Lakewood, WA)
  • 3 days ago
  • Renton, WA (20 miles from Lakewood, WA)
  • 3 days ago

service experience preferred • High School Diploma or equivalent The starting rate/ salary for this position ranges from 21.49 USD to 24.99 USD and will be based on relevant work experience....

Customer Service Representative

  • Fife, WA (5 miles from Lakewood, WA)
  • 4 days ago
  • Fife, WA (5 miles from Lakewood, WA)
  • 4 days ago

**Overview:** We are currently seeking a reliable and detail-oriented **Customer Service Representative / Dispatcher** to join a well-known logistics company in **Fife, WA**....

Demographic Data for Lakewood, WA

Moving to Lakewood, WA? Find some basic demographic data about Lakewood, WA below.


Local
National
7,705,271
197,951

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Lakewood, WA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Lakewood, WA offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Lakewood, WA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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