Customer Service Jobs in Lacey, WA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- University Place, WA (22 miles from Lacey, WA)
- moments ago
- University Place, WA (22 miles from Lacey, WA)
- moments ago
Representative Customer Service Representative Department/Location: Customer Service / University Place Employee Reports to: Branch Operations Manager / Supervisor FLSA: Hourly; Non-Exempt position...
Customer Service Representative
- Gig Harbor, WA (24 miles from Lacey, WA)
- 2 hours ago
- Gig Harbor, WA (24 miles from Lacey, WA)
- 2 hours ago
We are looking for a **Customer Service Representative** to manage all aspects of creating an excellent customer service experience for current and prospective customers....
Customer Service Representative
- Tacoma, WA (22 miles from Lacey, WA)
- 14 hours ago
- Tacoma, WA (22 miles from Lacey, WA)
- 14 hours ago
Are you a customer service superstar ready to make a real impact? Our client in the 3PL and distribution industry in Fife, WA is looking Customer Service Representative!...
Pharmacy Customer Service Associate
- Graham, WA (23 miles from Lacey, WA)
- 22 hours ago
- Graham, WA (23 miles from Lacey, WA)
- 22 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Dupont, WA (7 miles from Lacey, WA)
- 1 day ago
- Dupont, WA (7 miles from Lacey, WA)
- 1 day ago
The primary purpose of this position is to provide exemplary customer service to customers....
Customer Service Representative
- Olympia, WA (4 miles from Lacey, WA)
- 2 days ago
- Olympia, WA (4 miles from Lacey, WA)
- 2 days ago
Customer Service Representative Job ID 230213 Posted 30-Jul-2025 Service line GWS Segment Role type Full-time Areas of Interest Customer Service Location(s) Remote - US - Remote - US - United States...
Associate Customer Service Representative
- Olympia, WA (4 miles from Lacey, WA)
- 2 days ago
- Olympia, WA (4 miles from Lacey, WA)
- 2 days ago
** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
Automotive Customer Service Representative
- Tacoma, WA (22 miles from Lacey, WA)
- 5 days ago
- Tacoma, WA (22 miles from Lacey, WA)
- 5 days ago
Titus-Will Collision Center is currently looking for a Customer Service Representative to join our team. This is a part-time position that will become full-time....
Customer Service Associate - Temporary
- Ruston, WA (22 miles from Lacey, WA)
- 5 days ago
- Ruston, WA (22 miles from Lacey, WA)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Olympia, WA (4 miles from Lacey, WA)
- 7 days ago
- Olympia, WA (4 miles from Lacey, WA)
- 7 days ago
**Minimum Qualifications** + High School Diploma or GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations experience....
Customer Service Representative / Dispatcher / Service Titan experience
- Gig Harbor, WA (24 miles from Lacey, WA)
- 7 days ago
- Gig Harbor, WA (24 miles from Lacey, WA)
- 7 days ago
[insert pay and benefits detail here] As a Customer Service Representative & Dispatcher, you are a key member of the team and represent Aire Serv on support calls....
- Tacoma, WA (22 miles from Lacey, WA)
- 9 days ago
- Tacoma, WA (22 miles from Lacey, WA)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
The Ideal Retail Customer Service Representative Candidate Will Have: Previous customer service or sales experience in a retail environment Exceptional customer service skills Ability to translate customer...
Loss Prevention Customer Service Associate II Tacoma
- Tacoma, WA (22 miles from Lacey, WA)
- 9 days ago
- Tacoma, WA (22 miles from Lacey, WA)
- 9 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Lacey, WA
Moving to Lacey, WA? Find some basic demographic data about Lacey, WA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Lacey, WA
Highest Education Level
Customer Services in Lacey, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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