Customer Service Jobs in Lacey, WA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- South Hill, WA (23 miles from Lacey, WA)
- 2 days ago
- South Hill, WA (23 miles from Lacey, WA)
- 2 days ago
Greet and assist customers, help with connections to other transit systems and purchasing tickets. Notify customers of service delays and problems. Conduct station inspections at the start, end...
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Olympia, WA (4 miles from Lacey, WA)
- 2 days ago
- Olympia, WA (4 miles from Lacey, WA)
- 2 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Client Service Representative, Summit
- Tacoma, WA (22 miles from Lacey, WA)
- 2 days ago
- Tacoma, WA (22 miles from Lacey, WA)
- 2 days ago
The ideal candidate will have excellent communication and customer service skills and be comfortable working in a fast-paced environment....
- Olympia, WA (4 miles from Lacey, WA)
- 2 days ago
- Olympia, WA (4 miles from Lacey, WA)
- 2 days ago
** *Ascend Staffing Olympia* 2405 Harrison Ave NW, Ste 202 Olympia, WA 98502 ["nofollow"} ["nofollow"} #### Related Job Titles Customer Service Agent Customer Service Call Center Associate...
Customer Service Representative Olympia
- Olympia, WA (4 miles from Lacey, WA)
- 2 days ago
- Olympia, WA (4 miles from Lacey, WA)
- 2 days ago
Description Customer Service Representative Department/Location: Customer Service / Olympia Employee Reports to: Branch Operations Manager / Supervisor FLSA: Hourly; Non-Exempt position Status: Full-Time...
(Bilingual- Mandarin) Customer Service Representative
- Olympia, WA (4 miles from Lacey, WA)
- 4 days ago
- Olympia, WA (4 miles from Lacey, WA)
- 4 days ago
**Job Title** (Bilingual- Mandarin ) Customer Service Representative **About your role:** As a Customer Service Representative, you will provide advanced technical support to Fiserv's clients, helping...
(Bilingual- Vietnamese) Customer Service Representative
- Olympia, WA (4 miles from Lacey, WA)
- 4 days ago
- Olympia, WA (4 miles from Lacey, WA)
- 4 days ago
**Job Title** (Bilingual- Vietnamese ) Customer Service Representative **About your role:** As a Customer Service Representative, you will provide advanced technical support to Fiserv's clients, helping...
(Bilingual- Korean) Customer Service Representative
- Olympia, WA (4 miles from Lacey, WA)
- 4 days ago
- Olympia, WA (4 miles from Lacey, WA)
- 4 days ago
**Job Title** (Bilingual- Korean) Customer Service Representative **About your role:** As a Customer Service Representative, you will provide advanced technical support to Fiserv's clients, helping...
Senior Customer Service Representative - Corporate Filings
- Olympia, WA (4 miles from Lacey, WA)
- 4 days ago
- Olympia, WA (4 miles from Lacey, WA)
- 4 days ago
**What You'll be Doing:** As a Senior Customer Service Representative, you will leverage your specialized skills to provide comprehensive support and resolve non-standard operational problems....
Customer Service Representative
- Home, WA (16 miles from Lacey, WA)
- 4 days ago
- Home, WA (16 miles from Lacey, WA)
- 4 days ago
Uses customer service threshold framework to make financial decisions to resolve member issues....
# Retail Customer Experience Associate, Town East - Full Time
- Tacoma, WA (22 miles from Lacey, WA)
- 4 days ago
- Tacoma, WA (22 miles from Lacey, WA)
- 4 days ago
Id : REQ_587135, Title : # Retail Customer Experience Associate, Town East - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...689,...
Customer Service Representative, Specialized Services Bagster
- Olympia, WA (4 miles from Lacey, WA)
- 5 days ago
- Olympia, WA (4 miles from Lacey, WA)
- 5 days ago
They are responsible for working with customers to creatively solve problems and resolve any identified customer service issues....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
Demographic Data for Lacey, WA
Moving to Lacey, WA? Find some basic demographic data about Lacey, WA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Lacey, WA
Highest Education Level
Customer Services in Lacey, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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