Customer Service Jobs in Lacey, WA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Part Time Customer Service Representative (remote)
- Olympia, WA (4 miles from Lacey, WA)
- 6 hours ago
- Olympia, WA (4 miles from Lacey, WA)
- 6 hours ago
PART TIME CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....
Remote WorkCustomer Service Representative
- Tacoma, WA (22 miles from Lacey, WA)
- 2 days ago
- Tacoma, WA (22 miles from Lacey, WA)
- 2 days ago
Customer Service Representative -- Hardware Store About Brookdale Lumber: Brookdale Lumber is a small, family-owned lumberyard and hardware store specializing in contractor sales and do-it-yourself...
Customer Service Associate - Temporary
- Gig Harbor, WA (24 miles from Lacey, WA)
- 2 days ago
- Gig Harbor, WA (24 miles from Lacey, WA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Insurance Customer Service Representative/Office manager
- Fircrest, WA (18 miles from Lacey, WA)
- 4 days ago
- Fircrest, WA (18 miles from Lacey, WA)
- 4 days ago
Previous experience sales and customer service, in an office setting....
Customer Service Representative
- Olympia, WA (4 miles from Lacey, WA)
- 5 days ago
- Olympia, WA (4 miles from Lacey, WA)
- 5 days ago
ESSENTIAL RESPONSIBILITIES + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
Bilingual Spanish Customer Service Representative - Remote
- Olympia, WA (4 miles from Lacey, WA)
- 6 days ago
- Olympia, WA (4 miles from Lacey, WA)
- 6 days ago
This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....
Remote WorkCustomer Service Representative
- Tacoma, WA (22 miles from Lacey, WA)
- 6 days ago
- Tacoma, WA (22 miles from Lacey, WA)
- 6 days ago
Now hiring a Customer Service Specialist in Kent!...
Retail Customer Service Supervisor
- South Hill, WA (23 miles from Lacey, WA)
- 7 days ago
- South Hill, WA (23 miles from Lacey, WA)
- 7 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....
Provide exceptional customer service that fosters positive relationships and supports company reputation....
Customer Service Representative
- Tacoma, WA (22 miles from Lacey, WA)
- 8 days ago
- Tacoma, WA (22 miles from Lacey, WA)
- 8 days ago
Job ***** A leader within the logistics industry is hiring a Customer Service Representative to join their team....
Bilingual Customer Service Agent / Agente de servicio al cliente bilingue
- Tacoma, WA (22 miles from Lacey, WA)
- 10 days ago
- Tacoma, WA (22 miles from Lacey, WA)
- 10 days ago
Job Duties / Responsabilidades del Puesto Respond to customer service calls in a timely, courteous, and professional manner....
Customer Service Representative II
- Tumwater, WA (4 miles from Lacey, WA)
- 12 days ago
- Tumwater, WA (4 miles from Lacey, WA)
- 12 days ago
The Customer Service Representative II provides inbound and/or outbound customer service support ensuring delivery of accurate, complete, and timely information pertaining to member policies and coverage...
Retail Customer Service Associate
- South Hill, WA (23 miles from Lacey, WA)
- 19 days ago
- South Hill, WA (23 miles from Lacey, WA)
- 19 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative - Pacific Standard Time Zone
- Olympia, WA (4 miles from Lacey, WA)
- 21 days ago
- Olympia, WA (4 miles from Lacey, WA)
- 21 days ago
Handles customer service inquiries and problems via telephone, internet, web-chat or written correspondence....
Pharmacy Customer Service Associate
- Lakewood, WA (19 miles from Lacey, WA)
- 28 days ago
- Lakewood, WA (19 miles from Lacey, WA)
- 28 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Lacey, WA
Moving to Lacey, WA? Find some basic demographic data about Lacey, WA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Lacey, WA
Highest Education Level
Customer Services in Lacey, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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