Customer Service Jobs in Kent, WA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- University Place, WA (13 miles from Kent, WA)
- 2 hours ago
- University Place, WA (13 miles from Kent, WA)
- 2 hours ago
Representative Customer Service Representative Department/Location: Customer Service / University Place Employee Reports to: Branch Operations Manager / Supervisor FLSA: Hourly; Non-Exempt position...
Customer Service Representative
- Gig Harbor, WA (24 miles from Kent, WA)
- 3 hours ago
- Gig Harbor, WA (24 miles from Kent, WA)
- 3 hours ago
We are looking for a **Customer Service Representative** to manage all aspects of creating an excellent customer service experience for current and prospective customers....
Proficiency in using customer service software, CRM systems, and Microsoft Office Suite. Salary Description $22.75 - $29.00...
Customer Service Representative - insurance agency
- Kirkland, WA (21 miles from Kent, WA)
- 14 hours ago
- Kirkland, WA (21 miles from Kent, WA)
- 14 hours ago
Customer Service Representative for State Farm insurance agency. Full time or part time, Monday through Friday, in office position, located in Kirkland....
Customer Service Representative II (Part-time 20 hours/week), Retail Banking (West Seattle, WA)
- Seattle, WA (18 miles from Kent, WA)
- 14 hours ago
- Seattle, WA (18 miles from Kent, WA)
- 14 hours ago
Area: Customer Service (Sales)...
Customer Service Associate - Temporary
- Port Orchard, WA (21 miles from Kent, WA)
- 14 hours ago
- Port Orchard, WA (21 miles from Kent, WA)
- 14 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Tacoma, WA (13 miles from Kent, WA)
- 15 hours ago
- Tacoma, WA (13 miles from Kent, WA)
- 15 hours ago
Are you a customer service superstar ready to make a real impact? Our client in the 3PL and distribution industry in Fife, WA is looking Customer Service Representative!...
Customer Service Representative
- Bellevue, WA (17 miles from Kent, WA)
- 17 hours ago
- Bellevue, WA (17 miles from Kent, WA)
- 17 hours ago
Ignite Connections: Launch Your Career as a Customer Service Representative with Modementum in the Redmond area!...
Pharmacy Customer Service Associate
- Graham, WA (24 miles from Kent, WA)
- 23 hours ago
- Graham, WA (24 miles from Kent, WA)
- 23 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Senior Customer Service Representative - Onsite
- Seattle, WA (18 miles from Kent, WA)
- 1 day ago
- Seattle, WA (18 miles from Kent, WA)
- 1 day ago
As a Senior Customer Service Representative working onsite at the location of the TTEC client, a well-known online retailer, in Seattle, Washington, you’ll be a part of bringing humanity to business...
Customer Service Representative
- Seattle, WA (18 miles from Kent, WA)
- 2 days ago
- Seattle, WA (18 miles from Kent, WA)
- 2 days ago
Store 2709649: 1013 Ne 45Th, Seattle, Washington 98105 Shift Availability Overnight Job Type Part time Customer Service Representative We want you to join our team as a Customer Service Representative...
Front Desk / Customer Service Representative
- Tukwila, WA (13 miles from Kent, WA)
- 2 days ago
- Tukwila, WA (13 miles from Kent, WA)
- 2 days ago
We are seeking an enthusiastic Customer Service Representative (CSR) to sell iFLY’s unique indoor skydiving experience!...
Customer Service Representative
- Bonney Lake, WA (13 miles from Kent, WA)
- 2 days ago
- Bonney Lake, WA (13 miles from Kent, WA)
- 2 days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
- Redmond, WA (22 miles from Kent, WA)
- 3 days ago
- Redmond, WA (22 miles from Kent, WA)
- 3 days ago
Preferred: A minimum of 1 year of customer service or community service experience....
Customer Service Representative
- Puyallup, WA (12 miles from Kent, WA)
- 3 days ago
- Puyallup, WA (12 miles from Kent, WA)
- 3 days ago
**Preferred Qualifications:** + 1+ years of experience in a related environment (i.e. office, administrative, clerical, customer service, etc.) using phones and computers as the primary job tools +...
Demographic Data for Kent, WA
Moving to Kent, WA? Find some basic demographic data about Kent, WA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Kent, WA
Highest Education Level
Customer Services in Kent, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »