Customer Service Jobs in Kennewick, WA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Umatilla, OR (21 miles from Kennewick, WA)
- 1 day ago
- Umatilla, OR (21 miles from Kennewick, WA)
- 1 day ago
service in a courteous, friendly and attentive manner....
Assist with customer service issues/calls. Monitor/research Automated Alerts. Other duties as assigned....
- Richland, WA (6 miles from Kennewick, WA)
- 5 days ago
- Richland, WA (6 miles from Kennewick, WA)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Speedy Glass in Kennewick has a great opportunity for a full-time Customer Service Representative....
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Banking Customer Service Representative
- Richland, WA (6 miles from Kennewick, WA)
- 21 days ago
- Richland, WA (6 miles from Kennewick, WA)
- 21 days ago
Join a dynamic team where your customer service skills make a real impact every day....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Cashier
- Prosser, WA (24 miles from Kennewick, WA)
- 29 days ago
- Prosser, WA (24 miles from Kennewick, WA)
- 29 days ago
Job Functions: General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Bilingual Customer Service Representative
- Richland, WA (6 miles from Kennewick, WA)
- 29 days ago
- Richland, WA (6 miles from Kennewick, WA)
- 29 days ago
A local Credit Union based out of Washington is interested in hiring Bilingual Customer Service Representative to their team onsite in Richland, WA....
Customer Service Representative (Loan Consultant I)
- Kennewick, WA
- 30+ days ago
- Kennewick, WA
- 30+ days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Benton PUD is looking for an enthusiastic, customer-focused professional to join our outstanding Customer Service team!...
Customer Service Representative
- Wallula, WA (16 miles from Kennewick, WA)
- 30+ days ago
- Wallula, WA (16 miles from Kennewick, WA)
- 30+ days ago
Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence....
WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states....
outage calls, and resolving other customer service matters....
Bilingual Customer Service Agent / Agente de servicio al cliente bilingue
- Kennewick, WA
- 60+ days ago
- Kennewick, WA
- 60+ days ago
Saturday Help us deliver outstanding customer service to every guest, every time!...
Demographic Data for Kennewick, WA
Moving to Kennewick, WA? Find some basic demographic data about Kennewick, WA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Kennewick, WA
Highest Education Level
Customer Services in Kennewick, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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