Customer Service Jobs in Federal Way, WA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative- Open Availability
- Seattle, WA (21 miles from Federal Way, WA)
- 6 hours ago
- Seattle, WA (21 miles from Federal Way, WA)
- 6 hours ago
Store 2709652: 812 Ne 65Th St, Seattle, Washington 98115 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative
- Puyallup, WA (7 miles from Federal Way, WA)
- 8 hours ago
- Puyallup, WA (7 miles from Federal Way, WA)
- 8 hours ago
We have an excellent opportunity for a Customer Service Representative in our Puyallup Distribution Center....
- Tukwila, WA (16 miles from Federal Way, WA)
- 1 day ago
- Tukwila, WA (16 miles from Federal Way, WA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Savers / Value Village Careers - Customer Service Associate
- Burien, WA (14 miles from Federal Way, WA)
- 1 day ago
- Burien, WA (14 miles from Federal Way, WA)
- 1 day ago
Description Position at Savers / Value Village Job Title: Customer Service Associate Pay Range: Our starting pay ranges from $21.20 to $22.35 depending on job duty/position. $21.20 = Sales Clerk, Designated...
Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (West Region)
- Fife, WA (6 miles from Federal Way, WA)
- 1 day ago
- Fife, WA (6 miles from Federal Way, WA)
- 1 day ago
Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....
Membership Engagement II (Customer Service Representative)
- Kent, WA (4 miles from Federal Way, WA)
- 1 day ago
- Kent, WA (4 miles from Federal Way, WA)
- 1 day ago
Strong customer service skills, responding to multiple questions via phone, email and in person. Basic computer skills....
- Seatac, WA (9 miles from Federal Way, WA)
- 1 day ago
- Seatac, WA (9 miles from Federal Way, WA)
- 1 day ago
As a member of the Customer Care team, this individual contributor role delivers superior customer service to our guests by offering accurate information and creative resolutions....
Remote WorkLicensed Insurance Customer Service Representative
- Renton, WA (10 miles from Federal Way, WA)
- 2 days ago
- Renton, WA (10 miles from Federal Way, WA)
- 2 days ago
If you're a team player ready to join our fantastic team, join us as our new Customer Service Representative today!...
Customer Service Representative
- Tacoma, WA (9 miles from Federal Way, WA)
- 2 days ago
- Tacoma, WA (9 miles from Federal Way, WA)
- 2 days ago
Customer Service Representative -- Hardware Store About Brookdale Lumber: Brookdale Lumber is a small, family-owned lumberyard and hardware store specializing in contractor sales and do-it-yourself...
Customer Service Associate - Temporary
- Gig Harbor, WA (21 miles from Federal Way, WA)
- 2 days ago
- Gig Harbor, WA (21 miles from Federal Way, WA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Des Moines, WA (9 miles from Federal Way, WA)
- 3 days ago
- Des Moines, WA (9 miles from Federal Way, WA)
- 3 days ago
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
Retail Customer Service Supervisor
- Puyallup, WA (7 miles from Federal Way, WA)
- 4 days ago
- Puyallup, WA (7 miles from Federal Way, WA)
- 4 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....
Remote Customer Service Representative
- Bellevue, WA (21 miles from Federal Way, WA)
- 4 days ago
- Bellevue, WA (21 miles from Federal Way, WA)
- 4 days ago
We have multiple opportunities open for Work From Home Customer Service Representatives. Earn $19.00/hr, ($16.00/hr base plus bonuses) when youre hitting your sales goals....
Remote WorkInsurance Customer Service Representative/Office manager
- Fircrest, WA (13 miles from Federal Way, WA)
- 4 days ago
- Fircrest, WA (13 miles from Federal Way, WA)
- 4 days ago
Previous experience sales and customer service, in an office setting....
Transport storage containers to and from specified destinations, e.g., customers homes and businesses local routes only....
Demographic Data for Federal Way, WA
Moving to Federal Way, WA? Find some basic demographic data about Federal Way, WA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Federal Way, WA
Highest Education Level
Customer Services in Federal Way, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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