Customer Service Jobs in Edmonds, WA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate - Temporary
- Lynnwood, WA (4 miles from Edmonds, WA)
- 2 hours ago
- Lynnwood, WA (4 miles from Edmonds, WA)
- 2 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Remote Customer Service Representative
- Bellevue, WA (15 miles from Edmonds, WA)
- 19 hours ago
- Bellevue, WA (15 miles from Edmonds, WA)
- 19 hours ago
We have multiple opportunities open for Work From Home Customer Service Representatives. Earn $19.00/hr, ($16.00/hr base plus bonuses) when youre hitting your sales goals....
Remote WorkCustomer Service Representative
- Bremerton, WA (18 miles from Edmonds, WA)
- 1 day ago
- Bremerton, WA (18 miles from Edmonds, WA)
- 1 day ago
Job Description West Sound Workforce is assisting a nonprofit community-based transportation service in seeking customer service representatives for their Bremerton call center....
- Redmond, WA (14 miles from Edmonds, WA)
- 1 day ago
- Redmond, WA (14 miles from Edmonds, WA)
- 1 day ago
Preferred: A minimum of 1 year of customer service or community service experience....
POSITION SUMMARY Responsible for first line branch customer service by greeting clients (in person or by telephone) and appropriately assisting them either personally or by referral to another team...
Customer Service Representative
- Seatac, WA (24 miles from Edmonds, WA)
- 1 day ago
- Seatac, WA (24 miles from Edmonds, WA)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative / Dispatcher / Service Titan experience
- Port Orchard, WA (20 miles from Edmonds, WA)
- 2 days ago
- Port Orchard, WA (20 miles from Edmonds, WA)
- 2 days ago
[insert pay and benefits detail here] As a Customer Service Representative & Dispatcher, you are a key member of the team and represent Aire Serv on support calls....
Pharmacy Customer Service Associate
- Seattle, WA (13 miles from Edmonds, WA)
- 2 days ago
- Seattle, WA (13 miles from Edmonds, WA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Federal Way Orthopedics
- Seattle, WA (13 miles from Edmonds, WA)
- 2 days ago
- Seattle, WA (13 miles from Edmonds, WA)
- 2 days ago
Responsibilities Located in Seattle, WA, Virginia Mason is an internationally recognized leader in the continuous improvement of health care. With an extensive list of awards and distinctions that...
Customer Service Representative - Bellevue Cliniic
- Seattle, WA (13 miles from Edmonds, WA)
- 2 days ago
- Seattle, WA (13 miles from Edmonds, WA)
- 2 days ago
Responsibilities Sign-on Bonus Available! The Outpatient Procedural Registered Nurse in our Endoscopy- Gastric lab clinic is responsible for providing high quality, skilled nursing services to...
Customer Service Representative II
- Kirkland, WA (12 miles from Edmonds, WA)
- 3 days ago
- Kirkland, WA (12 miles from Edmonds, WA)
- 3 days ago
Preferred: One (1) or more years of experience as a WM Customer Service Representative B....
Customer Service Agent - $20.17 + $1,000 Sign-on Bonus
- Seattle, WA (13 miles from Edmonds, WA)
- 3 days ago
- Seattle, WA (13 miles from Edmonds, WA)
- 3 days ago
Were seeking individuals with vibrant personalities who love interacting with people. As a Ready Line or Return Agent, youll be a vital part of our team, acting as a Key Company Promoter and the...
Customer Experience Associate - FT
- Seatac, WA (24 miles from Edmonds, WA)
- 3 days ago
- Seatac, WA (24 miles from Edmonds, WA)
- 3 days ago
You also will assist in improving customer service performance by maintaining records of interactions, resolutions and escalations to help identify trends and collaborate with leadership to improve...
Membership Engagement II (Customer Service Representative)
- Sammamish, WA (19 miles from Edmonds, WA)
- 3 days ago
- Sammamish, WA (19 miles from Edmonds, WA)
- 3 days ago
Strong customer service skills, responding to multiple questions via phone, email and in person. Basic computer skills....
- Bainbridge Island, WA (13 miles from Edmonds, WA)
- 3 days ago
- Bainbridge Island, WA (13 miles from Edmonds, WA)
- 3 days ago
Area: Customer Service (Sales)...
Demographic Data for Edmonds, WA
Moving to Edmonds, WA? Find some basic demographic data about Edmonds, WA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Edmonds, WA
Highest Education Level
Customer Services in Edmonds, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Forklift
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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