Customer Service Jobs in Edmonds, WA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - Cardmember Services
- Seattle, WA (13 miles from Edmonds, WA)
- 5 hours ago
- Seattle, WA (13 miles from Edmonds, WA)
- 5 hours ago
We provide comprehensive ongoing training to ensure our Service Advisors are prepared to deliver an exceptional customer service experience....
Customer Service Representative
- Mukilteo, WA (8 miles from Edmonds, WA)
- 21 hours ago
- Mukilteo, WA (8 miles from Edmonds, WA)
- 21 hours ago
Role: Customer Service Representative Location: Mukilteo, WA Type: Contract Duration: Long Term Primary duties: Proficient with ticket sales and point-of-sale systems for transactions....
Customer Service Representative
- Seattle, WA (13 miles from Edmonds, WA)
- 22 hours ago
- Seattle, WA (13 miles from Edmonds, WA)
- 22 hours ago
Service Representative Outpatient Psychiatric Virginia Mason Medical Center Seattle, WA Medical Oncology - Care Asst-Health Unit Coord Oncology St Michael Medical Center Silverdale, WA Medical Oncology...
Customer Service Representative I
- Bellevue, WA (15 miles from Edmonds, WA)
- 1 day ago
- Bellevue, WA (15 miles from Edmonds, WA)
- 1 day ago
Customer Service Representative I Location Bellevue (Corporate Office), WA Job Code 2132 Customer Service Representative I WHAT YOU'LL DO: This role is responsible for providing customer service and...
Remote WorkPharmacy Customer Service Associate
- Shoreline, WA (4 miles from Edmonds, WA)
- 1 day ago
- Shoreline, WA (4 miles from Edmonds, WA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative, Medicare Pharmacy
- Bellevue, WA (15 miles from Edmonds, WA)
- 2 days ago
- Bellevue, WA (15 miles from Edmonds, WA)
- 2 days ago
**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...
- Seattle, WA (13 miles from Edmonds, WA)
- 2 days ago
- Seattle, WA (13 miles from Edmonds, WA)
- 2 days ago
LEADING NORTHWEST INDUSTRIAL COMPANY IS LOOKING FOR FULL AND CUSTOMER SERVICE ASSOCIATES. CANDIDATE MUST HAVE PREVIOUS CUSTOMER SERVICE EXPERIENCE, GOOD TYPING AND COMPUTER SKILLS....
Customer Service Representative
- Bellevue, WA (15 miles from Edmonds, WA)
- 2 days ago
- Bellevue, WA (15 miles from Edmonds, WA)
- 2 days ago
Customer Service Representative Location : Location US-WA-Bellevue Location : Address 10001 NE 8th St Location : City Bellevue Location : State/Province WA ID 2025-3704 Category Retail Banking Position...
Customer Service Associate - Temporary
- Shoreline, WA (4 miles from Edmonds, WA)
- 2 days ago
- Shoreline, WA (4 miles from Edmonds, WA)
- 2 days ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
- Mercer Island, WA (17 miles from Edmonds, WA)
- 2 days ago
- Mercer Island, WA (17 miles from Edmonds, WA)
- 2 days ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
Customer Service Representative - 1st Shift
- Seattle, WA (13 miles from Edmonds, WA)
- 2 days ago
- Seattle, WA (13 miles from Edmonds, WA)
- 2 days ago
On our team, you'll have the support to excel at work and the resources to build a career you can be proud of. 1st Shift, Monday - Friday - 06:00am - 02:30pm As the Customer Service Representative,...
Senior Customer Service Representative
- Seattle, WA (13 miles from Edmonds, WA)
- 2 days ago
- Seattle, WA (13 miles from Edmonds, WA)
- 2 days ago
Customer Service Representative will work in a call center environment handling customer inquiries and requests from the general public, real estate agents/brokers or other agencies....
Customer Service Representative II, Retail Banking (Phinney Ridge - Seattle, WA)
- Seattle, WA (13 miles from Edmonds, WA)
- 2 days ago
- Seattle, WA (13 miles from Edmonds, WA)
- 2 days ago
At all times, provide superior customer service....
Customer Service Representative - 1st Shift - 367235
- Seattle, WA (13 miles from Edmonds, WA)
- 3 days ago
- Seattle, WA (13 miles from Edmonds, WA)
- 3 days ago
Customer Service Representative - 1st Shift - 367235 GXO Logistics Supply Chain, Inc. - Seattle, WA Posted: 6/6/2025 - Expires: 9/4/2025 Job ID: 290116519 Apply Now I have already applied Save Job Print...
Customer Service Representative (Floater)
- Seattle, WA (13 miles from Edmonds, WA)
- 4 days ago
- Seattle, WA (13 miles from Edmonds, WA)
- 4 days ago
WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states....
Demographic Data for Edmonds, WA
Moving to Edmonds, WA? Find some basic demographic data about Edmonds, WA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Edmonds, WA
Highest Education Level
Customer Services in Edmonds, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »