Customer Service Jobs in Covington, WA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 121 Jobs

Customer Service Representative

  • Seattle, WA (20 miles from Covington, WA)
  • 3 hours ago
  • Seattle, WA (20 miles from Covington, WA)
  • 3 hours ago

Preferred Qualifications: 1+ years of experience in a related environment (i.e. office, administrative, clerical, customer service, etc.) using phones and computers as the primary job tools Health care...

Customer Service Representative

  • Seattle, WA (20 miles from Covington, WA)
  • 18 hours ago
  • Seattle, WA (20 miles from Covington, WA)
  • 18 hours ago

We are in need of an customer service representative that has excellent verbal communication as well as ability to build a rapport with customers. Being bilingual in Spanish and English is a plus....

Customer Service Agent - SEA Airport

  • Tukwila, WA (15 miles from Covington, WA)
  • 1 day ago
  • Tukwila, WA (15 miles from Covington, WA)
  • 1 day ago

BECOME A CUSTOMER SERVICE AGENT! Our Customer Service Agent plays an important role in providing exceptional service to passengers and visitors at the airport....

Membership Engagement II (Customer Service Representative)

  • Kent, WA (4 miles from Covington, WA)
  • 1 day ago
  • Kent, WA (4 miles from Covington, WA)
  • 1 day ago

Strong customer service skills, responding to multiple questions via phone, email and in person. Basic computer skills....

Customer Service Representative - Bellevue Clinic

  • Bellevue, WA (18 miles from Covington, WA)
  • 1 day ago
  • Bellevue, WA (18 miles from Covington, WA)
  • 1 day ago

Responsibilities Virginia Mason is seeking a Customer Services Representative in our ambulatory clinic....

Bilingual Retail Customer Service Specialist (English & Spanish)

  • Tacoma, WA (17 miles from Covington, WA)
  • 1 day ago
  • Tacoma, WA (17 miles from Covington, WA)
  • 1 day ago

Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals....

Retail Customer Service II

  • Renton, WA (7 miles from Covington, WA)
  • 1 day ago
  • Renton, WA (7 miles from Covington, WA)
  • 1 day ago

service experience preferred • High School Diploma or equivalent...

Bilingual Retail Customer Service Specialist (English & Spanish)

  • Tacoma, WA (17 miles from Covington, WA)
  • 2 days ago
  • Tacoma, WA (17 miles from Covington, WA)
  • 2 days ago

Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....

Customer Service Representative

  • Seattle, WA (20 miles from Covington, WA)
  • 2 days ago
  • Seattle, WA (20 miles from Covington, WA)
  • 2 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Showroom Customer Service Representative

  • Bellevue, WA (18 miles from Covington, WA)
  • 2 days ago
  • Bellevue, WA (18 miles from Covington, WA)
  • 2 days ago

Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....

Customer Service Representative

  • Tacoma, WA (17 miles from Covington, WA)
  • 2 days ago
  • Tacoma, WA (17 miles from Covington, WA)
  • 2 days ago

Veterinary Customer Service Representative -- Join Our Busy & Fun Practice! Do you thrive in a fast-paced environment? Do you love pets and people? If so, we'd love to meet you!...

Airline Customer Service Agent SEA - Chinese/English/Mandarin Speakers

  • Seattle, WA (20 miles from Covington, WA)
  • 2 days ago
  • Seattle, WA (20 miles from Covington, WA)
  • 2 days ago

Pacific Aviation is seeking bilingual Airline Customer Service Agents fluent in Mandarin or Cantonese and English to join our part-time team at Seattle-Tacoma International Airport (SEA) in support...

Customer Experience Associate

  • Seattle, WA (20 miles from Covington, WA)
  • 2 days ago
  • Seattle, WA (20 miles from Covington, WA)
  • 2 days ago

Position Overview: We are looking for a Customer Experience Associate (CEA) to join a leading importer and distributor of natural stone, quartz and tile for residential and commercial...

Customer Service Representative

  • Seattle, WA (20 miles from Covington, WA)
  • 3 days ago
  • Seattle, WA (20 miles from Covington, WA)
  • 3 days ago

Customer Service Representative Crash Champions - Seattle, WA 98194 Posted: 8/16/2025 - Expires: 10/15/2025 Job ID: 292343656 Apply Now I have already applied Save Job Print Email Share Job Description...

Customer Service Representative - Urgently Hiring

  • Seattle, WA (20 miles from Covington, WA)
  • 4 days ago
  • Seattle, WA (20 miles from Covington, WA)
  • 4 days ago

Store 2709648: 511 South Dearborn St, Seattle, Washington 98134 Shift Availability Days - Evenings - Overnight Job Type Part time Customer Service Representative We want you to join our team as a Customer...

Demographic Data for Covington, WA

Moving to Covington, WA? Find some basic demographic data about Covington, WA below.


Local
National
7,705,271
197,951

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

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Salary for Customer Service Jobs in Covington, WA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Covington, WA offer the following education background
High School or GED
34.0%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Covington, WA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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