Customer Service Jobs in Covington, WA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 124 Jobs

Client Service Representative Lab

  • Tacoma, WA (17 miles from Covington, WA)
  • 8 hours ago
  • Tacoma, WA (17 miles from Covington, WA)
  • 8 hours ago

Position Summary The Customer Service Representative (CSR) - Lab is responsible for daily administrative functions of Laboratories Northwest ensuring a high level of customer service is provided to...

Retail Customer Experience Associate, Bellevue Square - Full Time

  • Bellevue, WA (18 miles from Covington, WA)
  • 1 day ago
  • Bellevue, WA (18 miles from Covington, WA)
  • 1 day ago

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...

Customer Service Representative

  • Tacoma, WA (17 miles from Covington, WA)
  • 1 day ago
  • Tacoma, WA (17 miles from Covington, WA)
  • 1 day ago

We are seeking a Customer Service Representative based out of our corporate office in Tacoma, WA....

Customer Service Associate

  • Bellevue, WA (18 miles from Covington, WA)
  • 2 days ago
  • Bellevue, WA (18 miles from Covington, WA)
  • 2 days ago

Customer Service Associate Invictum, inc Bellevue, PA, US 5 days ago Quick Job type Full-time Quick Job description As a Customer Service Associate with our company, you will play a crucial role in...

Inside Sales and Customer Service Representative

  • Seattle, WA (20 miles from Covington, WA)
  • 2 days ago
  • Seattle, WA (20 miles from Covington, WA)
  • 2 days ago

Your role here As an Inside Sales & Customer Service Representative you are responsible for increasing sales from your relevant sector(s)....

Customer Service Representative

  • Sumner, WA (12 miles from Covington, WA)
  • 2 days ago
  • Sumner, WA (12 miles from Covington, WA)
  • 2 days ago

Job Description Summary The Customer Service Representative facilitates internal and external customer satisfaction....

Customer Service Representative

  • Seattle, WA (20 miles from Covington, WA)
  • 2 days ago
  • Seattle, WA (20 miles from Covington, WA)
  • 2 days ago

Job Summary Customer Service Representatives are responsible for maintaining a professional and friendly attitude while diagnosing and troubleshooting customer issues, with an emphasis on taking care...

Customer Service Representative - Level 2

  • Fife, WA (14 miles from Covington, WA)
  • 2 days ago
  • Fife, WA (14 miles from Covington, WA)
  • 2 days ago

Provide excellent customer service via face to face, phone calls and e-mails....

Customer Service Representative

  • Seatac, WA (11 miles from Covington, WA)
  • 2 days ago
  • Seatac, WA (11 miles from Covington, WA)
  • 2 days ago

service standards Meet compliance regulations at all times....

Customer Service Representative III, Retail Banking (Issaquah, WA)

  • Issaquah, WA (10 miles from Covington, WA)
  • 2 days ago
  • Issaquah, WA (10 miles from Covington, WA)
  • 2 days ago

Area: Customer Service (Sales)...

Customer Service Representative II, Retail Banking (Issaquah, WA)

  • Issaquah, WA (10 miles from Covington, WA)
  • 2 days ago
  • Issaquah, WA (10 miles from Covington, WA)
  • 2 days ago

Area: Customer Service (Sales)...

Membership Engagement II (Customer Service Representative)

  • Snoqualmie, WA (20 miles from Covington, WA)
  • 3 days ago
  • Snoqualmie, WA (20 miles from Covington, WA)
  • 3 days ago

Strong customer service skills, responding to multiple questions via phone, email and in person. Basic computer skills....

Retail Customer Service II

  • Renton, WA (7 miles from Covington, WA)
  • 3 days ago
  • Renton, WA (7 miles from Covington, WA)
  • 3 days ago

service experience preferred • High School Diploma or equivalent...

Remote Customer Service Representative

  • Bellevue, WA (18 miles from Covington, WA)
  • 3 days ago
  • Bellevue, WA (18 miles from Covington, WA)
  • 3 days ago

Overview As a Work From Home "Customer Service Representative", you'll work directly with customers who call our inbound phone center, selling them top fitness products and services and be the voice...

Remote Work

Customer Care Representative/Dispatcher

  • Seattle, WA (20 miles from Covington, WA)
  • 3 days ago
  • Seattle, WA (20 miles from Covington, WA)
  • 3 days ago

Our ideal candidate will be detail-oriented, have experience with problem-solving, and will have excellent telephone and customer service skills....

Demographic Data for Covington, WA

Moving to Covington, WA? Find some basic demographic data about Covington, WA below.


Local
National
7,705,271
197,951

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
....................
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Covington, WA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Covington, WA offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Covington, WA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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