Customer Service Jobs in Burbank, WA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-10 of 10 Jobs

Customer Service Representative

  • Kennewick, WA (12 miles from Burbank, WA)
  • 1 day ago
  • Kennewick, WA (12 miles from Burbank, WA)
  • 1 day ago

We seek a motivated Inbound Customer Service Representative to join our team....

Customer Service Representative - Patient Registration

  • Pasco, WA (19 miles from Burbank, WA)
  • 3 days ago
  • Pasco, WA (19 miles from Burbank, WA)
  • 3 days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Lead Customer Service Representative

  • West Richland, WA (23 miles from Burbank, WA)
  • 6 days ago
  • West Richland, WA (23 miles from Burbank, WA)
  • 6 days ago

Store 2706624: 1501 Bombing Range, West Richland, Washington 99353 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Associate

  • Richland, WA (18 miles from Burbank, WA)
  • 6 days ago
  • Richland, WA (18 miles from Burbank, WA)
  • 6 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Wallula, WA (9 miles from Burbank, WA)
  • 13 days ago
  • Wallula, WA (9 miles from Burbank, WA)
  • 13 days ago

Packaging and/or manufacturing customer service experience....

Retail Customer Service Cashier

  • Pasco, WA (19 miles from Burbank, WA)
  • 16 days ago
  • Pasco, WA (19 miles from Burbank, WA)
  • 16 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Bilingual Customer Service Agent / Agente de servicio al cliente bilingue

  • Kennewick, WA (12 miles from Burbank, WA)
  • 16 days ago
  • Kennewick, WA (12 miles from Burbank, WA)
  • 16 days ago

Saturday Help us deliver outstanding customer service to every guest, every time!...

Customer Service Representative (Loan Consultant I)

  • Kennewick, WA (12 miles from Burbank, WA)
  • 26 days ago
  • Kennewick, WA (12 miles from Burbank, WA)
  • 26 days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...

Customer Service Representative - Graveyard Shift (10PM-6AM)

  • Kennewick, WA (12 miles from Burbank, WA)
  • 30+ days ago
  • Kennewick, WA (12 miles from Burbank, WA)
  • 30+ days ago

Store 2706030: 5301 W Canal Dr, Kennewick, Washington 99336 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Pasco, WA (19 miles from Burbank, WA)
  • 45+ days ago
  • Pasco, WA (19 miles from Burbank, WA)
  • 45+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Demographic Data for Burbank, WA

Moving to Burbank, WA? Find some basic demographic data about Burbank, WA below.


Local
National
3,882
62
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Burbank, WA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Burbank, WA offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Burbank, WA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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