Customer Service Jobs in Yorktown, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate - Temporary
- Williamsburg, VA (12 miles from Yorktown, VA)
- 12 hours ago
- Williamsburg, VA (12 miles from Yorktown, VA)
- 12 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Remote Customer Service Representative
- Hampton, VA (16 miles from Yorktown, VA)
- 1 day ago
- Hampton, VA (16 miles from Yorktown, VA)
- 1 day ago
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkPeak Health Customer Care Representative
- Suffolk, VA (24 miles from Yorktown, VA)
- 1 day ago
- Suffolk, VA (24 miles from Yorktown, VA)
- 1 day ago
The Customer Service Representative is responsible for responding to all client related inquiries. Assist Nurse Support in providing support to Nurse Teammates....
Retail Customer Service Associate
- Newport News, VA (13 miles from Yorktown, VA)
- 4 days ago
- Newport News, VA (13 miles from Yorktown, VA)
- 4 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 12407 Jefferson Ave, Newport News...
Teller / Customer Service Representative - Part-Time (15-19 hrs/wk)
- Jamestown, VA (12 miles from Yorktown, VA)
- 6 days ago
- Jamestown, VA (12 miles from Yorktown, VA)
- 6 days ago
We believe our investment in top talent sets us apart and ensures our customer receive the best customer service experience possible....
Sr. Customer Assistance Representative
- Gloucester, VA (14 miles from Yorktown, VA)
- 8 days ago
- Gloucester, VA (14 miles from Yorktown, VA)
- 8 days ago
The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and...
Client Service Representative - Floater (Newport News Branch)
- Newport News, VA (13 miles from Yorktown, VA)
- 9 days ago
- Newport News, VA (13 miles from Yorktown, VA)
- 9 days ago
One (1) or more years of experience in a client service and/or a cross-trained teller position Previous cash handling experience preferred Knowledge & Skills Excellent customer service skills Excellent...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Success Representative
- Suffolk, VA (24 miles from Yorktown, VA)
- 14 days ago
- Suffolk, VA (24 miles from Yorktown, VA)
- 14 days ago
THE VALUE YOU'LL BRING: Are you passionate about delivering exceptional customer service?...
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative
- Suffolk, VA (24 miles from Yorktown, VA)
- 29 days ago
- Suffolk, VA (24 miles from Yorktown, VA)
- 29 days ago
Service Center Suffolk - North JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...
Customer Service Representative
- Hampton, VA (16 miles from Yorktown, VA)
- 30+ days ago
- Hampton, VA (16 miles from Yorktown, VA)
- 30+ days ago
To support our ambitious growth agenda, we are looking for creative and passionate problem solvers to join our team as Customer Service Representatives....
Customer Service Representative
- Williamsburg, VA (12 miles from Yorktown, VA)
- 30+ days ago
- Williamsburg, VA (12 miles from Yorktown, VA)
- 30+ days ago
Responsibilities Provides customer service to the public and internal customers in-person and over the telephone; provides information and directs patrons to desired areas....
- Gloucester, VA (14 miles from Yorktown, VA)
- 30+ days ago
- Gloucester, VA (14 miles from Yorktown, VA)
- 30+ days ago
Customer Service Associate 4.1 4.1 out of 5 stars 6793 George Washington Memorial Highway, Gloucester, VA 23061 Overview: Chesapeake Bank- Join Our Team as a Customer Service Associate!...
Demographic Data for Yorktown, VA
Moving to Yorktown, VA? Find some basic demographic data about Yorktown, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Yorktown, VA
Highest Education Level
Customer Services in Yorktown, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »