Customer Service Jobs in Woodbridge, VA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 79 Jobs

Customer Service Representative

  • Reston, VA (23 miles from Woodbridge, VA)
  • 8 days ago
  • Reston, VA (23 miles from Woodbridge, VA)
  • 8 days ago

Working knowledge of Microsoft Windows Support and customer service tools (e.g., ticketing or CRM systems)....

Client Service Representative

  • Alexandria, VA (17 miles from Woodbridge, VA)
  • 8 hours ago
  • Alexandria, VA (17 miles from Woodbridge, VA)
  • 8 hours ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Customer Service Associate- Overnight Shift

  • National Harbor, MD (19 miles from Woodbridge, VA)
  • 17 hours ago
  • National Harbor, MD (19 miles from Woodbridge, VA)
  • 17 hours ago

the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....

Customer Service Associate

  • National Harbor, MD (19 miles from Woodbridge, VA)
  • 17 hours ago
  • National Harbor, MD (19 miles from Woodbridge, VA)
  • 17 hours ago

the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....

Customer Service Associate

  • Camp Springs, MD (23 miles from Woodbridge, VA)
  • 18 hours ago
  • Camp Springs, MD (23 miles from Woodbridge, VA)
  • 18 hours ago

We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect:** + The opportunity to celebrate uniqueness....

Customer Service Representative

  • Waldorf, MD (21 miles from Woodbridge, VA)
  • 18 hours ago
  • Waldorf, MD (21 miles from Woodbridge, VA)
  • 18 hours ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Associate

  • Vienna, VA (18 miles from Woodbridge, VA)
  • 19 hours ago
  • Vienna, VA (18 miles from Woodbridge, VA)
  • 19 hours ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....

Customer Service Representative

  • Washington, DC (22 miles from Woodbridge, VA)
  • 1 day ago
  • Washington, DC (22 miles from Woodbridge, VA)
  • 1 day ago

Description: Our client is seeking a Temporary Customer Service Representative for a contract-to-hire role....

Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST

  • Washington, DC (22 miles from Woodbridge, VA)
  • 1 day ago
  • Washington, DC (22 miles from Woodbridge, VA)
  • 1 day ago

You will inform the field of daily customer service promotions along with providing them with error free orders....

Retail Customer Service Supervisor

  • Manassas, VA (15 miles from Woodbridge, VA)
  • 1 day ago
  • Manassas, VA (15 miles from Woodbridge, VA)
  • 1 day ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....

Part Time Flexible Customer Service Associate

  • Alexandria, VA (17 miles from Woodbridge, VA)
  • 1 day ago
  • Alexandria, VA (17 miles from Woodbridge, VA)
  • 1 day ago

Job Qualifications: Previous customer service experience and sales skills. Ability to work in a fast-paced environment with a variety of tasks....

Client Service Representative

  • Washington, DC (22 miles from Woodbridge, VA)
  • 1 day ago
  • Washington, DC (22 miles from Woodbridge, VA)
  • 1 day ago

What You'll Do : Deliver elevated customer service with warmth, empathy, and professionalism Greet clients and manage the check-in/check-out process with efficiency and care Answer and triage phone...

Customer Service Representative, Specialized Services Bagster

  • Washington, DC (22 miles from Woodbridge, VA)
  • 2 days ago
  • Washington, DC (22 miles from Woodbridge, VA)
  • 2 days ago

They are responsible for working with customers to creatively solve problems and resolve any identified customer service issues....

Customer Service Representative, Life Contact Center

  • Washington, DC (22 miles from Woodbridge, VA)
  • 2 days ago
  • Washington, DC (22 miles from Woodbridge, VA)
  • 2 days ago

You will be responsible for answering inbound calls where you'll be addressing customer service inquiries and concerns....

Remote Work

Treasurer's Office - Customer Service Representative

  • Arlington, VA (20 miles from Woodbridge, VA)
  • 2 days ago
  • Arlington, VA (20 miles from Woodbridge, VA)
  • 2 days ago

The Arlington County Treasurer's Office is seeking a full-time Customer Service Representative for its Operations Division....

Demographic Data for Woodbridge, VA

Moving to Woodbridge, VA? Find some basic demographic data about Woodbridge, VA below.


Local
National
217,552
3,617
Large

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Woodbridge, VA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Woodbridge, VA offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Woodbridge, VA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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