Customer Service Jobs in Woodbridge, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
IT Customer Service Representative
- Andrews Air Force Base, MD (24 miles from Woodbridge, VA)
- 3 hours ago
- Andrews Air Force Base, MD (24 miles from Woodbridge, VA)
- 3 hours ago
Responsibilities & Qualifications** **RESPONSIBILITIES** + Provides excellent direct customer-facing customer service skills + Traiges and troubleshoots tier I and II incidents + Receives and acts on...
- Chantilly, VA (20 miles from Woodbridge, VA)
- 5 hours ago
- Chantilly, VA (20 miles from Woodbridge, VA)
- 5 hours ago
Summary The Client Service Representative II is responsible and accountable for receiving, processing, labeling, distributing samples and tracking them as required. Completing order forms,...
Loss Prevention Customer Service Associate II
- Vienna, VA (18 miles from Woodbridge, VA)
- 16 hours ago
- Vienna, VA (18 miles from Woodbridge, VA)
- 16 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Pharmacy Customer Service Associate
- Bristow, VA (17 miles from Woodbridge, VA)
- 16 hours ago
- Bristow, VA (17 miles from Woodbridge, VA)
- 16 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Bristow, VA (17 miles from Woodbridge, VA)
- 16 hours ago
- Bristow, VA (17 miles from Woodbridge, VA)
- 16 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Alexandria, VA (17 miles from Woodbridge, VA)
- 1 day ago
- Alexandria, VA (17 miles from Woodbridge, VA)
- 1 day ago
ESSENTIAL FUNCTIONS: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms Scheduling and confirming appointments Placing outbound...
Customer Service Representative
- Gainesville, VA (23 miles from Woodbridge, VA)
- 1 day ago
- Gainesville, VA (23 miles from Woodbridge, VA)
- 1 day ago
Customer service representative for manufacturer of hard scape for international company....
Customer Service Associate, Electronics
- Arlington, VA (20 miles from Woodbridge, VA)
- 2 days ago
- Arlington, VA (20 miles from Woodbridge, VA)
- 2 days ago
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....
- Arlington, VA (20 miles from Woodbridge, VA)
- 2 days ago
- Arlington, VA (20 miles from Woodbridge, VA)
- 2 days ago
Key Responsibilities: Answers telephone calls quickly, efficiently and in a professional and friendly manner Warmly greets clients and provide exceptional service Entering new client information...
- Chantilly, VA (20 miles from Woodbridge, VA)
- 2 days ago
- Chantilly, VA (20 miles from Woodbridge, VA)
- 2 days ago
Job Functions, Duties, Responsibilities and Position Qualifications: We're not just a workplace - we're a Great Place to Work certified employer! Proudly certified as a Great Place to Work, we are...
Customer Service Representative - Onsite
- North Springfield, VA (12 miles from Woodbridge, VA)
- 2 days ago
- North Springfield, VA (12 miles from Woodbridge, VA)
- 2 days ago
Overview The Squires Group seeking a highly motivated and detail-oriented Customer Service Representative to provide front-line support to utility customers through in-person, phone, and email interactions...
Customer Service Representative
- Lorton, VA (4 miles from Woodbridge, VA)
- 4 days ago
- Lorton, VA (4 miles from Woodbridge, VA)
- 4 days ago
Schedule: Monday-Friday 8am-5pm Pay rate: $24/hour with weekly pay on Fridays A Customer Service Representatives primary duty is to answer the phone and support customers....
Marketing Associate and Customer Service Representative ( UPDATE)
- Washington, DC (22 miles from Woodbridge, VA)
- 4 days ago
- Washington, DC (22 miles from Woodbridge, VA)
- 4 days ago
Seventy percent (70%) of the time will be dedicated to marketing, and thirty percent (30%) to customer service/fulfillment. Perform other duties as assigned....
Customer Service Representative
- Fairfax, VA (20 miles from Woodbridge, VA)
- 4 days ago
- Fairfax, VA (20 miles from Woodbridge, VA)
- 4 days ago
Customer Service Representative Fully Telework **US Citizenship Required** We are looking for a seasoned Customer Service Representative to join our team working in a fully remote capacity....
Remote WorkCustomer Service Representative - FLOAT
- Washington, DC (22 miles from Woodbridge, VA)
- 5 days ago
- Washington, DC (22 miles from Woodbridge, VA)
- 5 days ago
Cash handling and customer service experience preferred....
Demographic Data for Woodbridge, VA
Moving to Woodbridge, VA? Find some basic demographic data about Woodbridge, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Woodbridge, VA
Highest Education Level
Customer Services in Woodbridge, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Typing
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »