Customer Service Jobs in Williamsburg, VA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 18 Jobs

Customer Service Associate

  • Williamsburg, VA
  • 60+ days ago
  • Williamsburg, VA
  • 60+ days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...

Walgreens - Customer Service Associate $16-$35/hr

  • Newport News, VA (19 miles from Williamsburg, VA)
  • 7 hours ago
  • Newport News, VA (19 miles from Williamsburg, VA)
  • 7 hours ago

Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to...

Customer Service Representative

  • Newport News, VA (19 miles from Williamsburg, VA)
  • 2 days ago
  • Newport News, VA (19 miles from Williamsburg, VA)
  • 2 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Teller / Customer Service Representative - Part-Time (15-19 hrs/wk)

  • Jamestown, VA
  • 5 days ago
  • Jamestown, VA
  • 5 days ago

Build lasting relationships by exemplifying our exceptionally brilliant customer service philosophy in every interaction....

Retail Customer Service Cashier

  • Providence Forge, VA (20 miles from Williamsburg, VA)
  • 10 days ago
  • Providence Forge, VA (20 miles from Williamsburg, VA)
  • 10 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Client Service Representative / CSR

  • Newport News, VA (19 miles from Williamsburg, VA)
  • 11 days ago
  • Newport News, VA (19 miles from Williamsburg, VA)
  • 11 days ago

Exceptional customer service skills to communicate with patients, referral sources, physician office personnel and co-workers in a professional manner....

Customer Service Representative (Loan Consultant II)

  • Gloucester, VA (20 miles from Williamsburg, VA)
  • 13 days ago
  • Gloucester, VA (20 miles from Williamsburg, VA)
  • 13 days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...

Customer Service Representative

  • Newport News, VA (19 miles from Williamsburg, VA)
  • 13 days ago
  • Newport News, VA (19 miles from Williamsburg, VA)
  • 13 days ago

Customer Service Representative 3.2 3.2 out of 5 stars 701 Flag Stone Way STE C, Newport News, VA 23608 Requisition Number: 199236 Job Description Cintas is seeking a Customer Service Representative...

Customer Service Representative

  • Hampton, VA (22 miles from Williamsburg, VA)
  • 13 days ago
  • Hampton, VA (22 miles from Williamsburg, VA)
  • 13 days ago

As a Customer Service Representative, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution....

Customer Service Representative (Loan Consultant II)

  • Gloucester, VA (20 miles from Williamsburg, VA)
  • 14 days ago
  • Gloucester, VA (20 miles from Williamsburg, VA)
  • 14 days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...

Customer Service Associate

  • Newport News, VA (19 miles from Williamsburg, VA)
  • 30+ days ago
  • Newport News, VA (19 miles from Williamsburg, VA)
  • 30+ days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Yorktown, VA (12 miles from Williamsburg, VA)
  • 45+ days ago
  • Yorktown, VA (12 miles from Williamsburg, VA)
  • 45+ days ago

As the name suggests, your main priority is to provide great customer service....

Sales & Customer Service Associate

  • Williamsburg, VA
  • 45+ days ago
  • Williamsburg, VA
  • 45+ days ago

As a sales and customer service associate at our Williamsburg franchised location,* you'll join a wellness community that's 35,000 strong....

Sales & Customer Service Associate-Newport News Location

  • Newport News, VA (19 miles from Williamsburg, VA)
  • 45+ days ago
  • Newport News, VA (19 miles from Williamsburg, VA)
  • 45+ days ago

As a sales and customer service associate at our Newport News franchised location,* you'll join a wellness community that's 35,000 strong....

Customer Service Representative Remote in Virginia

  • Hampton, VA (22 miles from Williamsburg, VA)
  • 90+ days ago
  • Hampton, VA (22 miles from Williamsburg, VA)
  • 90+ days ago

As a Customer Service Representative working remotely in Virginia, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken....

Remote Work

Demographic Data for Williamsburg, VA

Moving to Williamsburg, VA? Find some basic demographic data about Williamsburg, VA below.


Local
National
8,631,637
205,142

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Williamsburg, VA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Williamsburg, VA offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Williamsburg, VA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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