Customer Service Jobs in Waynesboro, VA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 22 Jobs

Customer Service Associate

  • Waynesboro, VA
  • 6 hours ago
  • Waynesboro, VA
  • 6 hours ago

The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....

Lead Customer Service Representative

  • Staunton, VA (9 miles from Waynesboro, VA)
  • 3 days ago
  • Staunton, VA (9 miles from Waynesboro, VA)
  • 3 days ago

Store 2723713: 313 Springfield Ln, Staunton, Virginia 24401 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...

Pharmacy Customer Service Associate

  • Harrisonburg, VA (21 miles from Waynesboro, VA)
  • 4 days ago
  • Harrisonburg, VA (21 miles from Waynesboro, VA)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Charlottesville, VA (18 miles from Waynesboro, VA)
  • 6 days ago
  • Charlottesville, VA (18 miles from Waynesboro, VA)
  • 6 days ago

Customer Service Expertise: 2+ years of customer service experience is required, with a strong preference for a background in the home services industry....

PartTime Customer Service Associate Pro Weekend

  • Harrisonburg, VA (21 miles from Waynesboro, VA)
  • 7 days ago
  • Harrisonburg, VA (21 miles from Waynesboro, VA)
  • 7 days ago

Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....

Retail Customer Service Supervisor

  • Waynesboro, VA
  • 9 days ago
  • Waynesboro, VA
  • 9 days ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

Customer Service Representative PFS

  • University, VA (17 miles from Waynesboro, VA)
  • 10 days ago
  • University, VA (17 miles from Waynesboro, VA)
  • 10 days ago

One (1) year previous customer service experience....

Customer Service Associate - Temporary

  • Verona, VA (8 miles from Waynesboro, VA)
  • 12 days ago
  • Verona, VA (8 miles from Waynesboro, VA)
  • 12 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Charlottesville, VA (18 miles from Waynesboro, VA)
  • 18 days ago
  • Charlottesville, VA (18 miles from Waynesboro, VA)
  • 18 days ago

The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer...

Customer Service Representative

  • Staunton, VA (9 miles from Waynesboro, VA)
  • 19 days ago
  • Staunton, VA (9 miles from Waynesboro, VA)
  • 19 days ago

We are looking for a sales-oriented customer service professional to sell Shentel's broadband and television solutions while providing excellent customer service....

Veterinary Client Service Representative

  • Charlottesville, VA (18 miles from Waynesboro, VA)
  • 30+ days ago
  • Charlottesville, VA (18 miles from Waynesboro, VA)
  • 30+ days ago

Some of the responsibilities you will own in this role: Provide exceptional, empathetic customer service to clients and their pets Answer phones, schedule emergency and follow-up appointments Process...

Client Service Representative (Barracks Road)

  • Charlottesville, VA (18 miles from Waynesboro, VA)
  • 30+ days ago
  • Charlottesville, VA (18 miles from Waynesboro, VA)
  • 30+ days ago

One (1) or more years of experience in a client service and/or a cross-trained teller position Previous cash handling experience preferred Knowledge & Skills Excellent customer service skills Excellent...

Customer Service Associate

  • Charlottesville, VA (18 miles from Waynesboro, VA)
  • 30+ days ago
  • Charlottesville, VA (18 miles from Waynesboro, VA)
  • 30+ days ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....

Retail Customer Service Team Member

  • Waynesboro, VA
  • 30+ days ago
  • Waynesboro, VA
  • 30+ days ago

Store - WAYNESBORO, VA Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....

Customer Service Representative

  • Verona, VA (8 miles from Waynesboro, VA)
  • 30+ days ago
  • Verona, VA (8 miles from Waynesboro, VA)
  • 30+ days ago

service standards to provide excellent customer service, resolve problems, and identify customers' financial needs Maintains and balances a working cash supply Displays a positive and professional...

Demographic Data for Waynesboro, VA

Moving to Waynesboro, VA? Find some basic demographic data about Waynesboro, VA below.


Local
National
33,049
804
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Waynesboro, VA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Waynesboro, VA offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
15.9%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Waynesboro, VA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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