Customer Service Jobs in Washington, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Culpeper, VA (21 miles from Washington, VA)
- 1 day ago
- Culpeper, VA (21 miles from Washington, VA)
- 1 day ago
We are Aaron’s - an industry leader in the sales and lease-to-own retail industry, known for quality brand names and superior customer service....
- Culpeper, VA (21 miles from Washington, VA)
- 4 days ago
- Culpeper, VA (21 miles from Washington, VA)
- 4 days ago
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
- Warrenton, VA (17 miles from Washington, VA)
- 18 days ago
- Warrenton, VA (17 miles from Washington, VA)
- 18 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Team Member
- Culpeper, VA (21 miles from Washington, VA)
- 22 days ago
- Culpeper, VA (21 miles from Washington, VA)
- 22 days ago
Store - DC-CULPEPER, VADeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....
Customer Service Representative
- Warrenton, VA (17 miles from Washington, VA)
- 24 days ago
- Warrenton, VA (17 miles from Washington, VA)
- 24 days ago
Service Center Warrenton JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...
Customer Service Representative
- Woodstock, VA (22 miles from Washington, VA)
- 26 days ago
- Woodstock, VA (22 miles from Washington, VA)
- 26 days ago
We are looking for a sales-oriented customer service professional to sell Shentel's broadband and television solutions while providing excellent customer service....
Customer Service Representative
- Front Royal, VA (13 miles from Washington, VA)
- 30+ days ago
- Front Royal, VA (13 miles from Washington, VA)
- 30+ days ago
Customer Service Representative at City National Bank (on-site) We are an EQUAL OPPORTUNITY EMPLOYER, INCLUDING DISABILITY/VETS Are you ready to join a team of award-winning customer service professionals...
Customer Service Representative - Patient Registration
- Warrenton, VA (17 miles from Washington, VA)
- 30+ days ago
- Warrenton, VA (17 miles from Washington, VA)
- 30+ days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
- Warrenton, VA (17 miles from Washington, VA)
- 45+ days ago
- Warrenton, VA (17 miles from Washington, VA)
- 45+ days ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Customer Service Representative
- Stephens City, VA (22 miles from Washington, VA)
- 45+ days ago
- Stephens City, VA (22 miles from Washington, VA)
- 45+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Retail Customer Service Cashier
- Toms Brook, VA (20 miles from Washington, VA)
- 45+ days ago
- Toms Brook, VA (20 miles from Washington, VA)
- 45+ days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Automotive Customer Service Representative
- Warrenton, VA (17 miles from Washington, VA)
- 90+ days ago
- Warrenton, VA (17 miles from Washington, VA)
- 90+ days ago
Automotive Customer Service Advisor - Starting at $15.00/hr. plus incentives! Full-Time and Part-Time Increase your wages through completion of in-house, paid training No experience necessary!...
Demographic Data for Washington, VA
Moving to Washington, VA? Find some basic demographic data about Washington, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Washington, VA
Highest Education Level
Customer Services in Washington, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Retail
- Energetic
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Typing
- Telephone Skills
- Inventory Management
- Flexibility
- Collaboration
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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