Customer Service Jobs in Virginia Beach, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service II (20-34 Hours/week)
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 5 hours ago
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 5 hours ago
service experience preferred • High School Diploma or equivalent...
Customer Service Agent - Return Lane
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 14 hours ago
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 14 hours ago
The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Customer Service Agent working in the Return Lane.This position is responsible for providing superior, friendly, efficient...
Customer Service Representative - Remote in VA & NC
- Virginia Beach, VA
- 1 day ago
- Virginia Beach, VA
- 1 day ago
City/State Virginia Beach, VA Work Shift Multiple shifts available Overview: Sentara Health is currently seeking a full-time remote Customer Service Representative....
Remote WorkCustomer Service Representative - DAYS
- Portsmouth, VA (21 miles from Virginia Beach, VA)
- 1 day ago
- Portsmouth, VA (21 miles from Virginia Beach, VA)
- 1 day ago
Must successfully complete a computer-based, Customer Service Representative-oriented assessment with a minimum typing accuracy score of 85% and a minimum overall score of 66%....
Customer Service Representative
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 3 days ago
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 3 days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Customer Service Representative - EVENINGS
- Portsmouth, VA (21 miles from Virginia Beach, VA)
- 4 days ago
- Portsmouth, VA (21 miles from Virginia Beach, VA)
- 4 days ago
Must successfully complete a computer-based, Customer Service Representative-oriented assessment with a minimum typing accuracy score of 85% and a minimum overall score of 66%....
Full Time Customer Service Representative (Uniform/E-Commerce)
- Virginia Beach, VA
- 4 days ago
- Virginia Beach, VA
- 4 days ago
FULL TIME CUSTOMER SERVICE REPRESENTATIVE (UNIFORM/E-COMMERCE) (25000287) Job Description FULL TIME CUSTOMER SERVICE REPRESENTATIVE (UNIFORM/E-COMMERCE) Job Number: 25000287 Primary Location: United...
Pharmacy Customer Service Associate
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 6 days ago
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative (Loan Consultant II)
- Virginia Beach, VA
- 6 days ago
- Virginia Beach, VA
- 6 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
A minimum of two years of customer service experience required....
Customer Service Representative
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 7 days ago
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 7 days ago
What You'll Do: Primary contact for customers, assuring superior customer service levels are met and exceeded. Including timely processing and communication of all inquiries, quoting and orders....
Customer Service Representative (Loan Consultant II)
- Virginia Beach, VA
- 8 days ago
- Virginia Beach, VA
- 8 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Customer Service Associate - Work From Home
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 9 days ago
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 9 days ago
FT Customer Service Associate - Work From Home [Customer Support / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Associate at Optimal...
Remote WorkMedical Equipment Customer Service Representative
- Virginia Beach, VA
- 9 days ago
- Virginia Beach, VA
- 9 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative - Hampton Roads
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 12 days ago
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 12 days ago
Responsibilities A Day in the Life of a Customer Service Representative: As a Customer Service Representative, you will be responsible for providing customer service to all prospective and current residents...
Demographic Data for Virginia Beach, VA
Moving to Virginia Beach, VA? Find some basic demographic data about Virginia Beach, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Virginia Beach, VA
Highest Education Level
Customer Services in Virginia Beach, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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