Customer Service Jobs in Virginia Beach, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Senior Customer Service Representative
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 30+ days ago
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 30+ days ago
Were looking for Customer Service Professionals for our Virginia Beach, VA office....
Customer Service Representative I
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 4 hours ago
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 4 hours ago
Responsible for providing premier customer service to internal and external customers by thoroughly conveying the necessity of the particular call. Maintain databases....
Customer Service Representative / Entry Level
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 4 hours ago
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 4 hours ago
As a Customer Service Representative, you will be responsible for ensuring that each and every customer has an exceptional experience....
Customer Service Representative III
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 4 hours ago
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 4 hours ago
Customer Service Representative Naval Station Norfolk, VA 23511 On-Site Position 24/7/365 Flexibility Do you have strong customer service skills?...
- Portsmouth, VA (21 miles from Virginia Beach, VA)
- 19 hours ago
- Portsmouth, VA (21 miles from Virginia Beach, VA)
- 19 hours ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Retail Customer Experience Associate, Greenbrier - Full Time
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 3 days ago
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 3 days ago
Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 3 days ago
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 3 days ago
As the name suggests, your main priority is to provide great customer service....
Loss Prevention Customer Service Associate
- Portsmouth, VA (21 miles from Virginia Beach, VA)
- 3 days ago
- Portsmouth, VA (21 miles from Virginia Beach, VA)
- 3 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Airport Customer Service Agent PT (Breeze) - ORF
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 3 days ago
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 3 days ago
Position Non-Exempt Requirements and Description Summary Unifi Customer Service Agents are the first line of defense for our customers!...
Loss Prevention Customer Service Associate II
- Portsmouth, VA (21 miles from Virginia Beach, VA)
- 4 days ago
- Portsmouth, VA (21 miles from Virginia Beach, VA)
- 4 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 4 days ago
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 4 days ago
Apply Job Type Full-time Description South Mountain Creamery has an immediate opening on our Customer Service Team....
Professionally service Frontline and Payment calls while providing stellar customer service and a positive experience for the resident....
Remote Work- Norfolk, VA (16 miles from Virginia Beach, VA)
- 5 days ago
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 5 days ago
About the Position: Customer Service Agents (CSAs) comprise the nucleus of the Freedom Center's Customer Service Department - more commonly called the front desk....
Customer Service Associate - Temporary
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 6 days ago
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 6 days ago
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Virginia Beach, VA
Moving to Virginia Beach, VA? Find some basic demographic data about Virginia Beach, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Virginia Beach, VA
Highest Education Level
Customer Services in Virginia Beach, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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