Customer Service Jobs in Vienna, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
IT Customer Service Representative
- Andrews Air Force Base, MD (19 miles from Vienna, VA)
- 2 hours ago
- Andrews Air Force Base, MD (19 miles from Vienna, VA)
- 2 hours ago
Responsibilities & Qualifications** **RESPONSIBILITIES** + Provides excellent direct customer-facing customer service skills + Traiges and troubleshoots tier I and II incidents + Receives and acts on...
- Chantilly, VA (12 miles from Vienna, VA)
- 3 hours ago
- Chantilly, VA (12 miles from Vienna, VA)
- 3 hours ago
Summary The Client Service Representative II is responsible and accountable for receiving, processing, labeling, distributing samples and tracking them as required. Completing order forms,...
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Pharmacy Customer Service Associate
- Bristow, VA (20 miles from Vienna, VA)
- 15 hours ago
- Bristow, VA (20 miles from Vienna, VA)
- 15 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Silver Spring, MD (14 miles from Vienna, VA)
- 15 hours ago
- Silver Spring, MD (14 miles from Vienna, VA)
- 15 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Hyattsville, MD (15 miles from Vienna, VA)
- 19 hours ago
- Hyattsville, MD (15 miles from Vienna, VA)
- 19 hours ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
- Alexandria, VA (10 miles from Vienna, VA)
- 23 hours ago
- Alexandria, VA (10 miles from Vienna, VA)
- 23 hours ago
ESSENTIAL FUNCTIONS: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms Scheduling and confirming appointments Placing outbound...
Customer Service Representative
- Gainesville, VA (22 miles from Vienna, VA)
- 1 day ago
- Gainesville, VA (22 miles from Vienna, VA)
- 1 day ago
Customer service representative for manufacturer of hard scape for international company....
Customer Service Associate - Customer Service Center
- Glenn Dale, MD (22 miles from Vienna, VA)
- 1 day ago
- Glenn Dale, MD (22 miles from Vienna, VA)
- 1 day ago
Minimum of one year of customer service experience required; customer service experience within banking or financial institution preferred. Previous contact center experience preferred....
Customer Service Representative
- Brinklow, MD (22 miles from Vienna, VA)
- 1 day ago
- Brinklow, MD (22 miles from Vienna, VA)
- 1 day ago
We are looking to add Customer Service Representative to our team at Rivermist Pet Lodge!...
Customer Service Associate - Full-time
- Laurel, MD (22 miles from Vienna, VA)
- 1 day ago
- Laurel, MD (22 miles from Vienna, VA)
- 1 day ago
food service, point of sale duties, customer service, general housekeeping, and other related functions....
Customer Service Associate - Temporary
- Beltsville, MD (19 miles from Vienna, VA)
- 2 days ago
- Beltsville, MD (19 miles from Vienna, VA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate, Electronics
- Arlington, VA (6 miles from Vienna, VA)
- 2 days ago
- Arlington, VA (6 miles from Vienna, VA)
- 2 days ago
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....
Customer Service & Retail Front Desk Associate - Store#60 - 7911 Annapolis Rd
- Lanham, MD (19 miles from Vienna, VA)
- 2 days ago
- Lanham, MD (19 miles from Vienna, VA)
- 2 days ago
Customer service representatives, technicians, managers, and many more positions are available across the country....
- Arlington, VA (6 miles from Vienna, VA)
- 2 days ago
- Arlington, VA (6 miles from Vienna, VA)
- 2 days ago
Key Responsibilities: Answers telephone calls quickly, efficiently and in a professional and friendly manner Warmly greets clients and provide exceptional service Entering new client information...
Demographic Data for Vienna, VA
Moving to Vienna, VA? Find some basic demographic data about Vienna, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Vienna, VA
Highest Education Level
Customer Services in Vienna, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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