Customer Service Jobs in Toms Brook, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Stephens City, VA (12 miles from Toms Brook, VA)
- 2 days ago
- Stephens City, VA (12 miles from Toms Brook, VA)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
PartTime Customer Service Associate Pro Weekend
- Front Royal, VA (14 miles from Toms Brook, VA)
- 6 days ago
- Front Royal, VA (14 miles from Toms Brook, VA)
- 6 days ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....
Sales & Customer Service Associate
- Winchester, VA (20 miles from Toms Brook, VA)
- 10 days ago
- Winchester, VA (20 miles from Toms Brook, VA)
- 10 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Representative
- Capon Bridge, WV (22 miles from Toms Brook, VA)
- 10 days ago
- Capon Bridge, WV (22 miles from Toms Brook, VA)
- 10 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Stephens City, VA (12 miles from Toms Brook, VA)
- 11 days ago
- Stephens City, VA (12 miles from Toms Brook, VA)
- 11 days ago
We are looking for a sales-oriented customer service professional to sell Shentel's broadband and television solutions while providing excellent customer service....
Customer Service Representative
- Strasburg, VA (8 miles from Toms Brook, VA)
- 16 days ago
- Strasburg, VA (8 miles from Toms Brook, VA)
- 16 days ago
Customer Service Representative Hourly Full-Time Tellers Strasburg, VA, US Yesterday Requisition ID: 4374 Customer Service Representative at City National Bank (on-site) We are an Equal Opportunity...
Customer Service Representative (Loan Consultant I)
- Winchester, VA (20 miles from Toms Brook, VA)
- 30+ days ago
- Winchester, VA (20 miles from Toms Brook, VA)
- 30+ days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Customer Service Representative (Loan Consultant I)
- Winchester, VA (20 miles from Toms Brook, VA)
- 30+ days ago
- Winchester, VA (20 miles from Toms Brook, VA)
- 30+ days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
- Winchester, VA (20 miles from Toms Brook, VA)
- 90+ days ago
- Winchester, VA (20 miles from Toms Brook, VA)
- 90+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Demographic Data for Toms Brook, VA
Moving to Toms Brook, VA? Find some basic demographic data about Toms Brook, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Toms Brook, VA
Highest Education Level
Customer Services in Toms Brook, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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